customer service, traditional nature of the hotel and especially the Poli Restaurant. I have travelled extensively to many countries and been fortunate to dine at some wonderful restaurants. I am well past pretentious food and restaurants, much preferring honest, local food. The Restaurant Poli is one of the best restaurants I have had the pleasure to dine at. Thank you, we will be going our of our way to dine at your wonderful restaurant nest time we are in Emilia Romana.

The stay wasn't long enough!

The staff were really friendly, and interested about our stay. Especially a man with dark features and glasses. He helped us with a concert in a different city, even tho we didnt ask for help, because at that moment we didn’t even knew we needed it. But it was much needed, made our trip to the other city a lot easier! Hopefully his supervisor sees this, and at least gives him the good feedback.

The hotel was really nice itself, but the area not so much. I mean at least there could be one store close to the hotel, where you can buy beverages and other snacks etc.

The restaurant Poli was exceptionally good. Staff were very helpful and friendly. Breakfast was very good with freshly cooked eggs, bacon or omelettes. There was a mini fridge. Very large double bed.

The room was a little cold, but we found out how to warm it using the aircon eventually. There was only one cup in the room (paper). There was only one beer in the fridge. The bathroom was a little antiquated. Carpets in the corridors were a little threadbare in places.

Staff was very nice and helpful

Friendly. Decent breakfast. Easy check in and out.

Very nice and clean. Friendly staff.

Breakfast was modest.

Excellent breakfast, nice and helpful staff

I like all! Staff, the bed is very comfortable, the frigo bar was very rich and also breakfast in the morning. The price-quality is the best!

Friendly staff Clean comfortable rooms Great breakfast