We highly recommend this hotel. We were really surprised with the hotel design, room size, quality of furniture and materials in the bathrooms. We were so impressed with the outdoor pool in the room and sauna with jacuzzi and swing on the balcony! So comfortable rooms, beds with the variants of pillows. Never slept like in this hotel :). Room service also very good. All necessary equipment was every time in the room. Food in the restaurant is also without any words ), everything was perfect. Service in the restaurant, quality and the taste of food! everything so delicious, big variety of wine list and cocktails. You can totally relax in this hotel at any time of the year with its perfect spa and pool. that was sooo relaxing. Stylish and clean. And you can go by foot for about 30 min to the historical town with the castle - Lazise. We saw the taxi from the hotel, but prefer to have walk. And the hotel has very good placement. To any interesting place about 20-30 min by car. To the beautiful Sermione is about 20 min. We are highly recommend this hotel!

It would be good if you add the door handle to the balcony door on indoor side. As it was little bit complicated to open all the balcony doors. You should open the balcony door lock inside then go outside to the balcony and open the door from the balcony. Just add the indoor handle ;)

This is a real 5 stars spa-resort hotel for wealthy people. There are many wellness and spa programs in the hotel. Outdoor swimming pools with heated water are open even in winter. The cleanliness of the hotel and pools is perfect everywhere! The owners are most likely Germans or Swiss. Breakfast offers a large selection of different products of very high quality for every taste: sausages, ham, cape, fish, omelettes, various cereals ... and a large variety of premium alcohol. A couple of kilometers - Lake Gardo. This is a very pleasant place. If there is a need for a trip to Milan area, I will stay at this hotel again.

The hotel is 6 years old and it was already felt: the room had an unpleasant smell of either food or alcohol absorbed into the upholstered furniture, and the sagging mattress by the bed already needed to be replaced. The towel for the outdoor pool is disgusting quality and color. Bed linen and duvet are not premium quality. I would change the sheets and blankets in the rooms as well as the bath towels.

Location, facilities, dinner in evening great and high quality. Spa was impressive and pools were amazing. Staff were always happy to help and friendly

Breakfast system not perfect. having to ask for a fresh piece of cutlery between going up to get different food was slightly annoying. Couple of drinks served to us were not very hot. Was fixed quickly though. Soft drinks were expensive. Charged 7 euros for a still water at dinner, yet get 2 free bottles in our suite every morning when cleaned? Doesnt seem justifiable to me personally. These are all small things as feedback and the overall experience was brilliant mind you.

Staff Cleanliness Accessibility

A slightly earlier dinner option would have been good for younger guests e.g. 6pm and maybe a little more to occupy the younger guests in terms of water play and playground area.

Everything. The location, the facility , the staff , the room, the reception and the place is perfect for relaxation and vacation Not to forget the beautiful panoramic restaurant , the staff was excellent and very helpful, the food was very delicious and fresh My wife and I enjoyed the place a lot and for sure we will come back and stay here another time ☺️

Nothing

Apartment suite was very comfortable and the pool complex is beautiful! Sadly, obligations didn’t allow us to enjoy them so we will be back and you need more than 2 days here!! Staff was great at the reception desk, in the restaurant, bar, etc!!

Staff couldn’t do enough for us - every single one was so pleasant, polite and helpful! The room was lovely and the pool and spa were very relaxing and well maintained. The private transport and pickup from Lazise was an added bonus. Manager even checked in at dinner to make sure everything was ok.

Phenomenal dining experience including breakfast and dinner - both 5 star.

The only problem was that we could have been anywhere in the world - I didn't get a ton of feeling about the sense of place.

Fantastic stuff-accommodating, friendly, helpful. We have friends coming to visit and there were able to stay for dinner due to the wonderful management.

Very good rooms

Stunning property with superb facilities

Some of the staff were not warm or friendly. Luckily this was the minority but they did really stand out.