Nice and easy to find, parking. Rooftop bar. Pool closed at 19, okay, so people could eat in calmness at the rooftop restaurant. Lemon water and biscuits in the hall when entering. They checked parking later on the evening, but that could have been done when arriving/checking i by entering the license plat. Staff very friendly.

The room needed some updating, the wood in the bathroom a bit worn out. Not all guest showered before entering the pool! The pool towels bin was not emptied for the 3 hours we were there, it was alteady full when we arrived. The floor was slippery around the pool stairs, nobody dried them, scared to to fall,

Superb location on the sea front and close proximity to Benetti Yachts and the port. Ideal business location. A very comfortable room with sea view (thank you for the upgrade 🙏🏻). Tea and coffee facilities in room, a large bathroom with bath, shower toilet and bidet and marble finishes. Plenty of towels and toiletries. Lots of spacious wardrobes with a well stocked mini bar and a good size digital safe which accepted a 16” laptop. The hotel was very nice with lovely architectural finishes and lots of interesting history. The rooftop pool area and bar was great. Although I didn’t use the rooftop restaurant, it was busy and the food looked and smelt wonderful… plenty of local people and guests eating there which says a lot. An excellent breakfast on the ground floor every morning… plenty of choice and a wonderful team led by the maître d ‘Fabiana’ who was so friendly with lots of warm smiles which made my day. I received a very warm welcome from the reception team on arrival quite late on a Saturday evening, and they were very helpful through the week. The Concierge ‘Andrew’ at the main entrance was a delight to talk to, and I was impressed he could speak so many languages and knew Livorno so well - thank you for your help Andrew. Overall an extremely pleasant stay and I’d definitely stay at the GH Palazzo again when in Livorno on business. Grazie mille x

My mini bar and tea and coffee wasn’t restocked every day in my room.

We had a wonderful stay at this monumental hotel. The staff went our of their way to make our stay memorable. From breakfast to the reception personell. Special thanks to concierge Andrea! We've enjoyed the pleasant conversations and appreciated your recommendations and excellent service. Wish you all the best, till next time!

The Spa is fine when complementary, but on the small side. You'll probably be dissapointed in case you pay full price. Same for the quality of food at the restaurant. The view is amazing, but there are more delicious restaurants nearby.

I recently had the pleasure of staying at GH Palazzo Suite & SPA and I was thoroughly impressed with the level of service provided throughout my stay. In particular, I would like to commend Mr. Andrea, who was working at the entrance. His exceptional customer service stood out from the moment we arrived. He was consistently courteous, attentive, and always ready to assist with a warm and professional demeanor. Mr. Andrea went above and beyond by offering helpful suggestions on places to visit in the area, which truly enhanced our experience. Additionally, I’d like to highlight the receptionist who handled both our check-in and check-out process. They were efficient, friendly, and made us feel welcome from the start. Their professionalism ensured a smooth and pleasant experience at both ends of our stay. Overall, the staff at GH Palazzo Suite & Spa contributed greatly to a wonderful visit. I would highly recommend this hotel to anyone looking for great hospitality and service.

It was a beautiful building, and our room (the large room with the ocean view) was very spacious. The beds were comfortable and the staff weee very helpful.

Unfortunately I feel like for the price we paid several things could be improved: - Bathroom door did not close properly - The shower door did not close properly and leaked water when showering - as written in some other comments, there is a “platform” in the shower that is half-broken and sinks when you step into the shower - The drinking water was not replenished every day - the capsules for the espresso machine was not in the room on the first day - The breakfast options were limited - Pigeons and seagulls everywhere - at the pool, on the terrace where we had breakfast…there was even a pigeon drinking water from the pool (see picture) - The tables on the terrace were very unstable

It’s wonderfully glamorous and redolent of a golden age. It is a little faded and outdated in places but dare I say in a good way - everything that really counts is great, space, storage, amenities, comfortable bed and incredibly soft linen and pillows and attentive and kind reception staff.

Minibar is outrageously overpriced and the hotel is not near any convenience stores so it’s a bit mean to charge such high prices for soft drinks - the next night I paid half the price for a coke in a similar quality hotel in the middle of Florence. Also the pool opening at 11am when that’s checkout time makes you wonder what’s the point of having a pool in the first place if you can’t have a dip before breakfast.

Great location, wonderful staff both at the reception and in the restaurant. The ladies responsible for the breakfast part are amazing – very attentive to all needs. They allow early check-in and, whenever possible, a late check-out

We rented two rooms of the same category. One room was spacious as described, but the other one was a small standard room. This was the only reason why we didn’t rate it 10 – the price was the same, but the comfort was lower, and some of our friends were not fully satisfied.

This is a beautiful hotel, a stylish palazzo with big rooms, some that overlook the sea and promenade and others near a spacious rooftop pool and restaurant. It has a spa with a thermal circuit and many rooms have ample terraces, some that overlook the sea. It's very comfortable, too, and the staff was mostly excellent. The breakfast had many options and attentive service. The price was reasonable and for the beauty and luxury of the place it's all the much more a great deal. The location is excellent, right in front of a seaside park and close to a historic church where the American Saint Elizabeth Seaton stayed for a while. There's a bus stop right by the hotel's entrance that will take you straight to downtown or the train station if you need to or want to. The facilities at the hotel are beautiful. The only thing is that like many Italian hotels it does not have a room service menu (though I assume you might be able to ask for room service informally) and as far as I know it has. no business center. The restaurant was excellent (and it's a separate entity from the hotel) and the bar serves ouvred'ours with your cocktails but it was a bit pricy and lacked a "snack menu" or less formal eating options. It's a beautiful hotel and my favorite of a 25 day Italian tour. I definitely recommend it, especially for couples on a romantic vacation.

A room service menu or "snack menu" for nights when someone doesn't feel like going out or having a formal two or three course meal would make this hotel perfect. The internet was a bit spotty, too. I was at this hotel twice and both times I had to ask someone to come and make it work even though I had followed all the instructions. However the hotel is mostly amazing, and these are just tiny things, not deal breakers.

Very imposing building with high ceilings and by-gone charm. Room was very comfortable. Breakfast excellent. I had dinner in the Mascagni restaurant on the fifth floor of the hotel which merits special mention. I had a rich Octopus stew followed by a blue sirloin steak cooked perfectly and some cheese to finish off the wine. I chose a Poliziano Vino Nobile de Montepulciano to accompany the food. Waiting staff were very attentive and made the whole experience very enjoyable.

The hotel has parking but it’s not made clear until after booking that there is an 18€ charge per day. Not the end of the world but could be clearer on Booking.com that there is a charge.

I recently had the pleasure of staying at the Grand Hotel Palazzo in Livorno, and it was an exceptional experience. From the moment I arrived, I was greeted with warm hospitality and a stunning view. The hotel itself is a perfect blend of historic elegance and modern comfort. The rooms are spacious, beautifully furnished, and offer breathtaking views. The staff went above and beyond to ensure every need was met, making my stay truly unforgettable. The hotel's restaurant served delicious cuisine. Whether you're visiting Livorno for business or leisure, I highly recommend Grand Hotel Palazzo for its impeccable service, luxurious accommodations, and prime location.

Nothing.