Very friendly personnel, breakfast was varied and very good. The free parking is also a positive. Also the location in the vicinity of the Etna and Toarmina is a big positive. Nice swimming pool as well (unfortunately it already closed around six in the period we were there (beginning of June), don't know if it's opened longer in July/August).

The resort is showing some signs of getting outdated (some aspects could use some renovation), you can notice it, however it's not a dealbreaker. Also, location is a big positive in terms of being close to Etna and Toarmina, however on "walking distance" there isn't a lot to do/see imo.

My stay at Atlantis Palace Hotel was truly enjoyable from start to finish. The hotel offers a great combination of comfort, quality service, and a fantastic location close to the beach. The rooms were spacious, well-kept, and had all the amenities needed for a relaxing stay. The staff was always friendly and professional, making sure guests felt welcome and looked after. The pool area was a highlight — clean, well-organized, and perfect for unwinding after a day of exploring. I also appreciated the breakfast selection, which included both local and international options. Whether you're traveling as a couple, with family, or solo, Atlantis Palace Hotel provides a solid, stress-free experience that makes you want to come back.

We arrived earlier than the check-in hour and were let to enter into the rooms. Liked the room cleaning services, free parking available, it was near to the beach and not far from main tourist destinations which is convinient if with a car. The staff was polite. The pool zone is very nice.

The arrea outside the hotel teritory is quite disappointing and not pleasant for walks. At the nights it was quite noisy from the restaurant and also the walls of the rooms are very thin and tou can hear the guest from the other rooms. The hair dryer in one of the room was not working well. The breakfast was not bad but the staff was not trying to refill the food for the guests. The coffee included in breakfast was soluble.

The rooms and facilities were great. The breakfast was fabulous. The pool is beautiful. Staff were lovely. Couldn’t fault the premises it was like a little oasis and well maintained. We stayed 6 nights and the day we left we had to leave at 3.am, we were greeted with coffee and pastries, so extremely thoughtful.

The room air conditioners did not work even though it states they are functioning until September. We had 3 rooms and we all struggled with being hot trying to sleep. Whilst the pool is beautiful, after long day trips we’d arrive back at 6pm and it was closed. Coming from Australia we don’t understand why we couldn’t use it to swim, sit around and drink as it’s light until 9.30pm. Unfortunately for the hotel the roads in are littered with loads of rubbish and garbage- I hope for everyone’s sake that can be rectified soon.

I recently stayed at this hotel, and it was a fantastic experience overall. The location is perfect, as it's right next to the beach, allowing easy access to the beautiful coastline. The hotel is well-maintained and exceptionally clean, which made my stay even more comfortable. One of the highlights was the swimming pool area. There’s a large pool for adults and a separate pool for kids, which is perfect for families. Both pools were clean and well-maintained, providing a refreshing escape from the heat. There's even a tennis court available to guests for free. The on-site restaurant was also impressive. The food was tasty, with a variety of options to choose from. The prices were reasonable, making it a great value for money. Overall, this hotel offers excellent amenities and a prime location at a great price. I would highly recommend it to anyone looking for a relaxing beach getaway!

Everything was spot on.

Location is nice, great pool, nice bar and breakfast. has a pretty garden with views of the Etna and comfortable rooms. Just cross the street and you are at the beach.

THEY SCAMMED ME THROUGH THE CHAT OF THIS HOTEL ON THE BOOKING.COM PLATFORM. They profile of the hotel asks you to upload your passport and pay for the room, and then you find out they actually steal your money and once you arrive at the property for your holiday they make you pay again. Booking.com itself did not provide much assistence to resolve this. It happend in July and now its almost october and still i did not get a refund of the money that has been stolen from me through the Booking.com platform with the profile of this hotel.

Traditional Italian Style lovely hotel. The beach with a private area for Atlantis guests was a perk. The breakfast was beautifully spread out with a fair variety of items. We often enjoyed a DJ playing music in the evenings. The rooms are spacious and clean and the staff were most accommodating and helpful!

Some less traditional items on the food menu would be nice, otherwise all was great.

Decent breakfast, room was large and had a nice balcony which enabled us to see the fireworks in the New Year's Eve. The heating of the room was functional which is really a plus on the island. The water on the shower was very good. Parking that can accommodate plenty of cars. The staff was very nice and helpful. We arrived 2 hours before midnight on 31 of Dec. The lady at the desk read my mind and before even saying something she assumed we are hungry from the road so she quickly call her colleagues from the restaurant to ask if they can provide something to us outside of the fixed menu which the restaurant was giving to its guests. The restaurant received us and the food was served super quickly and was excellent. We really appreciate their efforts.

The area is quite unpleasant but that's really not hotel's fault. The cleaning was not the best, but not bad either. We were hoping that a 4 stars hotel would wait its guests with at least a bottle of water if not a treat and would provide at least slippers. That was not the case.

Superb pool with plenty of sun loungers. Quite large room with a balcony with views of the garden and Etna. Secure parking. Well placed for trips to Taormina and the Gole dell'Alcantara. Very nice Lido on the beach adjacent to the hotel which did good lunches and ice cream.

The air-conditioning in our room never worked properly. We were at one end of a corridor and I don't think the coolant liquid quite reached our room (number 142). Not the fault of the Hotel (which was immaculate) but the surrounding area and roads have a lot of rubbish about, and some roads were in a very bad state of repair. So the Hotel and Lido were an oasis of quality in an otherwise somewhat depressing area.

The pool was wonderful. We had a huge patio connected to our room with beautiful beach views. Easy parking. Not sure we needed to pay extra for parking on the grounds when parking is available at no charge right by the hotel.

The beach with umbrellas and lounge chairs were a bit of a walk. The drinks pool side were a bit pricey.