The owner was very kind and attentive. The food was extremely delicious - best pizzas I've ever eaten, and the breakfast was really tasty (lots of choices). The location was beautiful - we had a nice view on the mountains from our room, and there is a hotel 1 km up the hill which offers even more spectacular view. The jacuzzi was great, warm and clean.

The bio/herbal sauna didn't work. The toilet was leaking. Breakfast was too late (8 am), because the skiing resort (Kronplatz - 20 min away) opens at 8.15, so it would be better if it was served at 7.

It was a agreat pleasure to book a room at this family hotel ! Good staff very friendly nice restaurant and pizzeria with goood pizza ! Nearly a good slope for family with children! And the others slopes at least 10min with the car ( Valdaora Kronplatz) !very clean room with sparkling linens! It was a great experience!!

A genuine family run hotel, very welcoming. We arrived on our motorcycles VERY wet and the host helped move our gear to her drying room, exceedingly welcome as we were on the road again in the morning.

Just the parking, but it is a hotel in the mountains so it was unrealistic to expect flat parking. Otherwise everything was great.

Sabine was so kind and helpful (and patient) with us English speakers during check in and while serving us dinner. It’s clear she cares about her guests and property. it was so clean and comfortable. Plus, a beautiful view and great food. We ate dinner at the pizzeria and were very full and happy after.

Not really a complaint, more of a disclaimer that there are stairs to get up and down to the rooms. We are packed for a 3 week trip covering a lot of different climates so it was a little cumbersome with our particular size of luggage.

My friends and I spent 2 nights at this beautiful chalet, end of June. The room was cozy with a great balcony and a beautiful view, and the location was perfect for us to visit Lago di Braies, Tre Cime and a couple of other places. There is free parking available. We've also used the spa which was very much welcome after a full day of trekking, and at only 15€pp for 2 hours (it's open between 5-7pm). The best thing about it though is the incredibly friendly and helpful owners that made us feel at home. And the food is absolutely delicious, one of the best pizzas I've ever had. We were planning on trying a different restaurant for our second night there, but decided to come back and try the pasta as the food was that good.

The only small thing is that the spa bath has cold water, not hot. This is great to dip in after the hammam, but would have somehow prefered a hot jacuzzi. It's a small detail though. Everything was great.

The pizzeria downstairs was wonderfull. We had probably the best pizzas from our entire trip to Italy there. So definately go to the pizzeria if you choose to stay at this hotel. The place is clean and the staff is nice and helpful.

The breakfast buffet is rich and tasty, the breakfast room offers a nice atmosphere and a lot of light/sunshine. The big room with the balcony is very comfy.

Breakfast starts too late (8:00) if you want to get the first ski-lifts at nearby (15km) Kronplatz/Olang. Re: check-in: I specifically entered arrival time (22:00-23:00) but got two messages from the reception while I was travelling (driving) to the hotel. Since I didn't reply to the first (at 20:48), they sent me instructions for self check-in at 22:15, a few minutes before I arrived. If the reception is open until 23:00 this is unprofessional.

Extremely friendly hosts. A wonderful family atmosphere. The pizzeria within the hotel offers delicious food at reasonable prices. The rooms were clean and spacious.

A small TV in the double room (the quadruple room had a large TV), but nothing to spoil the overall excellent experience.

Their pizza was amazing ! We felt we are in Napoli! We had our dog with us and they accommodated in every way!

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The hotel locates at Monguelfo which is quite convenient to drive to Tre Cime and Lago di Braies. It has its reserved parking slots right beside the hotel. The hotel has a restaurant which serves very good pizza. Staff are friendly and helpful

Facility is a bit old. Price is a bit expensive by comparing with the other stays in our Italy trip.