Right next to the main museum, super clean and comfy. The staff were amazing - Francesca messaged us before we left the UK and gave us clear directions how to access the flat including a video (it’s a little convoluted but easy) she also looked after our bags whilst we visited the various sites the next day allowing us to have a spare key until we were finished 👍 breakfast simple but fresh, timely and tasty.

It is on a main road so background traffic noise but sense everywhere in Naples has that! We also did have a noisy neighbour (annoying phone calls during night) which is of course not the property’s fault but did make it clear that the dividing walls are not solid.

This was my third time staying at Museo19 and certainly won't be the last. Everything shown in pictures is what you find in reality: spotlessly clean rooms, amazing breakfast, balcony with a perfect view of one of the central squares in Naples. Metro connectivity is amazing with the various city spots and central train/bus station, and all parts of historical city center and even the seaside are easily reachable by walking. Absolutely perfect choice for visiting Naples, regardless if it's for just one night or multiple.

Impossible to dislike anything, everything is perfect 🩵🩵🩵

Nice B&B in the center of the old city of Naples. The location is excellent, close to everything that you need while on vacation. The staff, Francisca and Alessia were very kind and helpful. The room was rather large and the bed comfortable, we also had a balcony. The street underneath is noisy; however, we could not hear it in the room due to the double window.

The B&B is on the 4th floor, you have to take 2 elevators to arrive or go upstairs. To use the first elevator, you must place a 20-cent coin in a special cassette, so make sure you have quite a few unless you want to go up and down 4 stages each time, especially with your luggage. Breakfast options were very limited.

First of all was the security as there are multiple doors and elevators to go through to get to the B&B. Secondly was the customer service, we were constantly being kept up to date with procedures by the hosts and was treated every morning to fresh breakfast hand made and delivered to our door for us to enjoy on the balcony. The place was spotless and very well stocked with amenities and if you needed more you could easily ask. It's location is perfect as it's just in front of a metro station that is only 1 stop away from the main train station so access is very easy, as well as this it is very close to the archeological museum and a very busy shopping street. Another point I'd like to make is that the apartment is beside a very busy street so noise levels were something that could've been an issue however the room is amazingly insulated, once the balcony doors are shut close you wouldn't think there was a busy road outside at all. Overall my partner and I would highly recommend this B&B for anyone travelling to the area and we definitely hope to be back. We would just like to thank our two hosts for all their help and a wonderful stay.

Francesca had great and responsive communication. She helped us book a private car for an early morning flight out of Naples. The driver was professional, the car was clean, and it greatly reduced our stress of getting a taxi ourselves in the morning. Communications were done over WhatsApp and Francesca even sent a super helpful video showing how to get into the building and use the elevators. We stayed only one night in Naples out of necessity, since we had to catch a flight in the morning. The location was close to the airport, but also about 30 minutes walking distance to the waterfront and nearby some recommended pizzerias. We couldn't explore all of Naples in one night, but the location was perfect for seeing the city and getting a basic feel of it.

The walls are a little thin and we could hear our neighbors at night. They weren't playing loud television or anything, just a little bit of chatting, I'm sure they could hear us too! We needed a place to sleep for one night only, so we were just so exhausted and had no problem sleeping. We didn't hear any street noise at night with the doors closed.

Francesca was an excellent host, always available for tips of the city and providing a good service (good breakfast, changing sheets and towels). The room was also comfortable enough for 4 adults.

The breakfast was only served from 8:30am on, which is a bit late if you want to get around the city earlier. I'd rather have it around 7:30am.

We loved our stay in Museo19. It's right in the middle of the historic center, a very short walk to all main tourist points and to Via Tribunali (the main street with the best pizza places), and for the ones that are a bit further, you may get a metro right in front of the building, or enjoy nice long walks up and down, super doable. Francesca was an exceptional host, very kind and did everything to accommodate us one hour before check in time since we changed our plans and arrived earlier to Napoli, needing a place for our baby to rest. We couldn't thank her enough. Breakfast was amazing, super thoughtful and being able to have it in the lovely balcony was the best plus. Bed was super comfortable, they also provided a cot for our baby. They have a private taxi driver, that took us to the airport for 25 euros. We were pleasantly surprised by the perfect soundproof doors, despite being in a very busy road, you couldn't hear anything from the room with the doors from the balcony closed, amazing. Recommend it 100%.

The instructions to get in the building might be a bit confusing to start, but nothing that you can't get used to once you are there. Also, if Francesca is there when you arrive, she'll do everything to help and welcome you. Simply the best. :)

Lovely clean, bright and spacious room with nice balcony. Fabulous breakfast provided and Francesca is very friendly and helpful. Location is very good for visiting Napoli, it is close to the metro/regional train and walking distance to the main highlights in the historical centre. Great travel cot provided.

The accommodation is above a very busy loud road, however, when the balcony door is closed you cannot hear it at all!

Francesca is such a great, nice host! She was very welcoming and explained everything well. We were able to leave our bags till our departure from Naples as well. The room was very spacious and comfortable - we loved the bed and the balcony. I personally love that it was on the busy street as I love having the windows open at night and hearing the sounds of the city - it makes me feel at peace so I really enjoyed that. I think it's a fantastic accommodation! There' a massive common kitchen as well which looked very nice, however because of our short stay and early departure for the excursion the next day we didn't use it.

We were very tired so even though the location is not far away from the top places in the city, we found that it was a bit too far for us - for walking obviously! But you've got metro station literally on the other side of the street if you need and can use it and the view outside is really nice! It's not really a downside and we can't blame the B&B at all, it was great.

Perfect location close to the historic center and only 30 min. by foot to the railway station and to the port. The room was clean, with fantastic view to the city. The bed was very comfortable and despite the busy street it was quiet thanks to the double windows and the blinds. The breakfast was very good as well, we could have it on the balcony or there was also an option to have breakfast in the bar nearby. And finally, Francesca was the best hostess we ever had. We had perfect communication and she was always so thoughtful and kind :-) Thank you so much for everything! :-)