Brilliant and exceptional service provided by DAVID. He really made our stay very comfortable and quite amazing. He was so welcoming and told us so much about the local area. Always happy, smiling and accommodating. We miss him! Very fresh and varied breakfast. Catered to all tastes. Lots of options...lots of fresh fruit, Yoghurt, juices, coffee machine, cooked breakfast, beautiful fresh cakes and pastries. This is a beautiful little boutique hotel with a little grand staircase leading up to a quaint garden that is so relaxing and tranquil. Very clean, well maintained, newly painted and decorated and with a really comfortable bed. Would highly recommend anyone staying here.

It had that old world charm. The rooms were spacious and very clean. The breakfast was superb and the staff were all friendly. They had a beautiful garden too but we didn’t have time to try the spa. Gabriela at reception checked us in early and gave us all the info we needed to make our stay pleasant and comfortable. The restaurants she recommended were all really good. Thank you!

Maybe have a few more hooks to hang towels. Once we came home by foot and it’s a little uphill so not good for handicapped people but if taking taxi then it’s fine.

It is a nice traditional Italian hotel, Good spacious room, with jacuzzi bath. Unfortunately we had two nights without air con, They offered alternative rooms, but they were inferior, so had a fan. The last night air con was restored. Very busy city with cars and many motor bikes, lots of tired buildings and graffiti, but once you get into the spirit, then you realise that that makes the city, a very vibrant place with lovely people Mitchela on reception was lovely

The area is not great and you need to taxi to go anywhere, unless you want to walk 20 minutes.

Fernandina at the front desk was absolutely fantastic - she got us all checked in and gave us great suggestions as to what to check out in the neighborhood, as well as maps to the city. The entire staff was amazing and so friendly - especially the night clerk, whose name we did not catch but he as black and silver hair in a pony tail, punk vibes and silver earrings. He helped us out because our air conditioning was not working, and did absolutely everything within his power to help. Everyone speaks near-perfect English and encouraged us to check out the gorgeous gardens, and a 300-year old tree on property. The view of Naples from the garden is stunning, and we really enjoyed the hot tub on our room's patio. Breathtaking spiral marble staircase, DELICIOUS breakfast with on-demand macchiatos, lattes, Americanos, etc. made by a friendly server who moves around like a silent perfect hummingbird refilling pastry trays and juices. We LOVED this place and the entire vibe. Free parking is a godsend, too. Especially in Naples!

Would have LOVED to have working A/C but it wasn't anyone's fault and they bent over backwards to try and fix it. They would have upgraded our room for free but the hotel was entirely booked!

Parking! This is the main reason I picked Eliseo. Beware google maps takes you to the right and wants you to go into a residential parking garage. Don’t turn right just go straight up the hill. Bit for the price it’s a 4 star hotel w parking on site. Very happy w that! Breakfast was decent too. Easy 15 min to walk to Piazza Dante area which is quite lively and made me feel old.

No fault of the hotel but someone else as blasting music outside around 3am for 30 minutes maybe. That and the horns. Bring ear plugs.

Breakfast was good, with a large selection. After an hour from the moment they opened the dining room, some of the food ran out and the staff replied that they were not bringing any more food. The cleanliness was good but the rooms were very small and crowded. The hotel is very far from the center and it is difficult to get around from it to the center and back.

Breakfast was good, with a large selection. After an hour from the moment they opened the dining room, some of the food ran out and the staff replied that they were not bringing any more food. The cleanliness was good but the rooms were very small and crowded. The hotel is very far from the center and it is difficult to get around from it to the center and back.

The room was absolutely beautiful and the addition of a terrace with a spa was divine. The property felt very secure. The breakfast was next level...extremely generous buffet, just gorgeous. Bed was so comfortable!

It was a pity the terrace had a solid plastic builder's curtain blocking the view and ruining the ambience of the outside area. Also very bright outdoor lights and walls that don't go to the ceiling on the terrace again ruined ambience and meant that we had to put up with the smoker next door.

Location close to restaurants, few minutes from tourist sites and bus station. Also, super markets, pharmacy and bakery nearby. Davide (reception) spoke excellent Urdu/Hindi. He really surprised us with language skills and we spent many minutes talking to him. He also ordered us a very good local pizza (fried and others). The staff was overall very helpful and cooperative.

Last night, air conditioning was not making room cold enough. It was still comfortable though.

The hotel is cocooned within a residential area, surrounded by blocks of apartments. It has a charming garden at the back where one can lounge and enjoy a drink. The hotel itself is very close to a bus stop, so getting to the city centre was not an issue at all. The area enjoys a number of good restaurants (Taverna di Luciana), amazing pizzerias (Anni 80 and Trattoria di Toto'), delicatessen, and well-stocked mini markets. The staff at the hotel was amazing and very helpful. Breakfast consisted of a fantastic spread of Neapolitan sweet delicacies (forget the calorie count), fresh fruit, yoghurts, charcuterie, cereals, bacon, and scrambled eggs. But what I miss most is the excellent cappuccino!

Our room was on the first floor, meaning that we could hear the scooters and cars riding down the streets late at night. The room lacked a full-length mirror - essential for the ladies! Try to avoid the room near the service room as it got quite noisy at times - the door hinge certainly needs a good oiling.

Staff are extremely helpful. Few things done very well. Check in is only from 14h00 or 15h00 I think, but we arrived at the hotel at 11:00 am and were told it was fine to check in and that our room was ready! This was absolutely fantastic for us especially because we were travelling with a very busy toddler. The hotel was always helpful with helping us call a taxi. When we made requests for things like an iron, staff were always quick to bring this to us and did so with a smile.

Not a big variety of cereals, cheese or spreads at breakfast. The scrambled eggs didn't look too appetizing and we would have been a little happier if there were some considerations for people who don't eat pork. So fish or chicken alternatives. The coffee is average. On the positive side there was a good selection of fruit and cakes available.