Booked this hotel as sleepover before flying out of Naples Airport. Hotel is very good, clean, all facilities are there and team members are very good. Building is bit of heritage type, so some may not like it but very good hotel, rooms are spacious and clean. Do visit local terraria restaurant near to hotel, A Luggetella. They serve nice authentic food. At hotel we were served by Francesco and he was very helpful, booked cab for us as well for airport and it arrived in time. Breakfast is also good.

Location is both positive and negative about hotel.

Convenient position. Comfortable rooms. Spacious toilette. Very helpful and friendly staff. Low price for a 4-stars hotel.

The hotel is dated. Rooms are somehow noisy (there is heavy traffic outside). Breakfast is a bit disappointing for a 4-stars hotel. Although there is the choice you can expect, there are some flaws that solicit the customer attention: the hot food is not maintained hot and the pancake machine is out of order.

Friendly staff. They quickly changed our room from the noisy street side to somewhere very quiet, and they organised a taxi to the airport for us. Location is ideal for visiting Capodimonte palace, which is 10 mins walk away up the steps opposite. Excellent trattoria just round the corner. The rooms are simply enormous, though the whole place (which used to be a convent) has a slightly gloomy atmosphere.

The staff is wonderful. Great spacious room. Delicious breakfast with fresh pastries.

Water was dripping from the ceiling when the air conditioner was turned on. Boiling water flows from the tap in the bathroom and in the toilet tank, what is not at all incomprehensible. Very inconvenient pedestrian area around the hotel.

I liked my room, simply furnished and spacious. I liked the location, close to Capodimonte Museum and a pleasant walk to Centro. I very much appreciated the helpful staff. I very much appreciated the quiet, relaxed atmosphere.

Can't think of anything I didn't like.

Great breakfast buffet with lots of selection. The Room was nice and clean. The staff were amazing and extremely helpful. Grand Hotel Capodimonte is a 15-minute walk from the Materdei Metro Station, and just 200 metres from the exit number 5 of Naples' orbital road. The city centre is less than 30 minutes down hill.

Free parking is difficult.

The staff went above and beyond: taxi booking was done by them so we could have a quick dinner in the city center. They were very helpful in communicating with the parking. They made sure we had breakfast to go as we had an early flight to catch. This hotel is a great location if you want to visit Naples and arrive by car (but don't want to drive in Naples). It is also very close to the airport by car.

Beautiful property with the amenities necessary. Very friendly, helpful and welcoming staff. The rooms are both spacious and comfortable; equipped with huge bathrooms. I originally planned to stay three nights, but extended for a fourth due in large part to my stay at the hotel.

Nothing.

We really liked everything about the hotel. We were in Naples mostly on business. The staff was incredibly accommodating, called us a taxi and supplied us with an iron. The room was incredibly clean though simple and had a great view. I had asked for a higher floor room that was next a rooftop terrace that felt private and had a great view. The only downside: you can't stop in front of the hotel with the car given that it is on a very busy street. Breakfast was abundant and tasty. We'll definitely return in the future - and probably pay for overnight parking.

As mentioned above, the hotel is on a busy street which makes it tricky to stop your car. You have to unload baggage on a little alleyway off to side of hotel. Honestly, we did not hear traffic from our room and the incredible view overlooking the city center, the hillside and the bay was lovely.

.The staff without exception were pleasant, helpful and friendly. They made us feel really welcome and comfortable. The hotel is impeccably clean and the breakfast was wonderful. The bathroom was spacious and very well equipped. The bed was enormous and extremely comfortable.

The noise of the traffic! Initially we were taken aback by the location. It's a little out of the way but we once we got our bearings and found an excellent local family restaurant we settled in and had a memorable week.