We spent two splendid nights here before flying back home from Venice. The room was spacious and clean, and the train station (with many trains daily to Venice) was a 5 minute walk away. The restaurant was excellent and the Maître d' was awesome. The free shuttle to Venice airport was greatly appreciated.

Because it was October, the air condition (obviously) was not turned on. This meant that in our room, there was no air circulation, which made it stuffy. However, the front desk accommodated us and lent us a table top fan which greatly increased our comfort.

The room and breakfast. Some of the reception staff were really pleasant and nice. There is a railway station close to the

The shuttle service from airport was crap. They asked us to wait for one hour and then when the cab arrived, there was room for only 8 people and there were more than 18 of us. Eventually the remaining people had to book two separate taxis and we paid for the taxi fare. So around 1.5 hrs wasted and money paid out of own pocket. Would have been nice if they had informed us earlier and we would have gotten the taxi ourselves and at least saved some time

crown Plaza as always has great overall everything. The breakfast, the late night bar and pizzas, the rooms everything was great. The hotel is at a great location just 2 mints walk from the train station. The regional train takes u to venice in 30 mints with 3.5 euro/side tiket. The train areivws almost wvery half hour. amazing amazing trip for me and my wife. will definetly come again . the hotel staf was amazing too. the only problem I see is the old acceseries in the washroom, leaking and not comfy at all. along with the carpet which needs to be replaced. its not hygenic at all. The matresses in the rooms are really old. please work on that.

The staff people were very warm and helpful and kind. They were extremely attentive and responsive, even late at night.

The restaurant staff was rood to me and to the couple I was setting next to. When the older gentleman came to take my order, I hadn't looked at the menu yet. He got very impatient with me and told me he may not be able to serve me. The younger waiters were apologetic and very nice. None of us would go back to that restaurant, even though it was the only place to eat at the hotel.

Very friendly and efficiently run. We didn’t think about booking the airport shuttle in advance and when I phoned from the airport at the last minute they said they didn’t have a driver available but would pay for our taxi. Room (double and twin beds) was large and comfortable. Shuttle back to the airport very efficient and breakfast at 9 euros was plentiful and tasty. 15 minutes from Venice airport. Would recommend.

Nothing (just bear in mind that taxi or uber would cost 50 euros, so make the most of the free shuttle)

Matteo at the desk was welcoming, friendly, helpful and just a credit to your hotel. The breakfast was exceptional! My room was great, I received an upgrade due to IHG. The shuttle to the airport was on time, and our driver, Vincenzo, was friendly and knowledgeable. He delivered us right where we needed to be!

Everything was well run, exceptional service. I LOVED everything!!

We chose this location because we had a very early flight from the airport so wanted to stay nearby rather than in Venice proper the night before our flight. The hotel is extremely easy to get to from Venice - we took a train and it lets you off basically right in front of the hotel. They arranged a taxi for us to the airport, otherwise they do have a shuttle, but it wasn't running as early as we needed it. The beds were very comfortable, but otherwise we were at the hotel very briefly.

The front desk was so kind, always responding to questions on WhatsApp and in person. They were accommodating and helped me book the free airport shuttle for the next day. Very comfortable room and exceptionally clean. They provided us with a complimentary water as well. Their breakfast spread was amazing, so many options, and it really helped fuel us for our long travel day.

There was only 1 towel in the bathroom for the two of us. Nothing a quick run to the front desk couldn't fix though.

Staff were very friendly, courteous and accommodating. Had a problem with a room upgrade that we had opted for on booking. com which the hotel hadn't been informed about. But the staff handled the problem very efficiently and found us a larger room the next day as it became available and also discounted the price for the mix up. Hotel location is about 20 mins away from Venice centre but the hotel is conveniently situated next to a train station.

Room decor is a bit dated and could do with updating. Apart from that, nothing to really complain about. Would I stay there again? Yes I would.

We stayed here because it had a free shuttle to the airport, to catch an early flight. Unexpectedly, it was also very convenient for a quick trip into Venice for the day, a short walk to a direct train into the city. The room was clean, comfortable and quiet. We stayed only one night, but this would be a convenient location to stay for a few nights if you wanted to explore both the city of Venice as well as other nearby attractions.