The staff is lovely and gave us a very heartwarming welcome. The room was very comfortable and charming, with an amazing view. They went the extra mile and surprised us with a bottle of wine to celebrate Christmas. We loved the experiences at the restaurant and the Spa.

The wi-fi in the room was not the best and oscillated a bit, other than that, there is nothing negative that I can think of about my experience there. My only recommendation is to go there by car or taxi. The bus is a possibility, but not very flexible with only a few departures by day.

I really enjoyed the breakfast, it was well presented and plenty of choice. Most lovely coffee. Staff were so attentive and helpful. Room was lovely. Radda in Chianti is a beautiful town, views over the Tuscan landscape are exceptional! You do need a car though to explore other areas.

Found bed a little on the hard side. Only thing I was little upset by was that I had emailed the hotel months prior to my stay asking about booking a taxi. I was told to request this on our arrival as taxi need to come from Florence and so that they can get it booked for us. Unfortunately on our arrival we were told taxis come from sienna and cannot be pre booked. We were attending a wedding at the end of the week, therefore we then had to sort this ourselves.

The suite was well equipped with a lovely bath in on bathroom and a shower unit in the other bathroom,there is a separate lounge area with settee,chairs and tv as well as a tv in the bedroom.We parked our car on the Main Street away from the hotel and walked to the hotel,I didn’t fancy driving through a ZTL zone,you do get 15 minutes to drive to the hotel,unload and find a perking spot, down narrow streets to access the hotel.We asked at reception when we booked in where to park and it did take a bit of persistence to get the receptionist to offer directions to the free hotel car park which was located away from the hotel,down hill,the map issued was not very accurate but we found the barrier parking area after a drive around.Radda is a lovely stop off with good restaurants and shops,a fair amount are touristy.

The parking,you have to be persistent to get the details of the free hotel parking.

In April I can say it’s such a beautiful and calm place to be, very relaxing. Small but nice spa area, stunning surroundings and some good restaurants nearby. But I understand it gets busy during the summer, so I don’t know how relaxing it is then :) Special thanks to the guy at the reception on our last day who recommended to visit Montefioralle - we would have missed that but thanks to him we saw this small gem as well!

Nice location, clean and spacious room. Staff was super helpful and pleasant.

When we first checked in, we were a little dissapointed. Hotel looks much better on the pictures, in reality it's a different vibe. Considering how much it costs we were expecting more. It looks more like a budget hotel, than a 4*. But staff in the hotel are some of the nicest, most helpful and genuine people I ever met. Mariangela at the reception and the waiter (i can't remember his name) are the reason I'm rating the hotel higher than I would. They made our stay special.

Gorgeous property, exceptionally friendly and helpful staff, lovely facilities, amazing restaurant. Just everything about this place was wonderful.

It is a little hard to reach if you don’t have a car so if you are planning on using public transport, make sure you check the schedules very closely and accommodate enough time to make the bus to take you here otherwise you will end up paying about 90 EUR for a taxi.

The reception staff were welcoming and helpful throughout our stay.

The bed was a bit too hard for me. Shower could have been more powerful. The friend who had a room to himself at the top of the hotel was not provided with any tea & coffee facilities, we should have probably said something but he just came down to ours if he wanted a cup of tea.

Cluster of buildings all with the same owners so we had access to the indoor pool, wonderful breakfast and gorgeous old sitting rooms. Parking for us was very easy in February.

It is a little confusing on where to go for check in because they have one reception covering many buildings and that reception has a different name than our hotel.

A beautiful, historic property, situated in a lovely little town. The room was very well appointed, comfortable and luxurious. The staff were all wonderful, really kind and caring. Use of the underground pool was a bonus for our stay in April.

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The hotel has bags of character and the staff were extremely helpful. It is situated in the heart of the ‘town’ which is very picturesque

The only thing to be aware of is that the spa is not in the hotel itself, it is a separate location a short walk from the property and needs booking which is a bit restrictive. We were looking forward to using the facilities but unfortunately the availability was a but limited given our schedule. I would recommend trying to book in advance via the hotel if that is possible