The room is perfect, the position is perfect and the service is perfect. It's one of those rare cases when you can simply say "everything is perfect". Highly raccomended and suggested. Joseph is an angel, very smiling and always supportive. The bathtub top! The room is also very silent, which I really appreciate since the center of Rome is very crowdy even during the night. Excellent value for money, money well spent

Location is great, in the heart of the city centre. Staff is super responsive and welcoming. You should realise it’s a room for rent in the residential building and not a hotel. The only reason I decreased the rate is the price. Probably it’s too high because of the jubilee year in Vatican. If the price would be lower I would rate 10. And I would also recommend staff to use fungus spray in bathroom and clean the wash basins as they are coming blocked easily. Do not expect any view from the room as they are facing internal yard, not a fancy one. But overall the accommodation is good if you book for a reasonable price.

Blocked wash basins, the view from the room

The room and bathroom were perfect. The room with a perfect working air conditioner served as an oasis for us during the hot and humid days. Our room had a jetted tub but we simply used the shower to cool off. Joseph, our StarHome host, was exceptional. We stayed for 3 nights at StarHome, and we had been traveling for 18 days prior from Milan to Amalfi. He was the best host, bar none. We are two senior citizens and Joseph went out of his way to help us with everything especially with our luggage. Great communication skills and very personable. Upon arrival, he met with us and carried some heavy suitcases up 5 flights of stairs (45 steps). We had to check out at 6 am to catch our flight back home. Joseph again made a special trip to meet us at that time and helped us with our luggage and secure a taxi for us. This is in addition to his normal responsibilities as well as personally checking with us on how things are going and if there's anything that we need. Awesome host to have for a worry free stay in Rome.

NO elevator! 2nd level room = 45 steps

The location was perfect everythin within half an hour's walk.. Was clean, sheets and bedding etc. Were very clean. Daily clean was done to a reasonable standard too.. But the real reason I'm giving this a high score is really for the location and cleanliness... again if you're lookin for good location I just cannot fault this.. Plenty of places to eat within 10minutes walking distance. Also to the hot spots of the likes of the pantheon, Spanish Steps and trevi fountain. And even the colosseum and Vatican.. We walked to both of those within half an hour at a casual stroll.

But niggles were really just things like.. Room was a little smaller than what it looked on the pictures, wasn't keen on the mattress topper on the bed. Was not particular comfortable especially if you suffer from a bad back like we do. Sometimes the drainage from the toilet would give off a slight smell.

Don’t have enough words to say how impressed we were with this room. Joseph checked us in and helped throughout our stay and he was super warm, friendly and helpful. Room was large. Great tv. Comfiest bed we’ve ever slept in. Huge spa. High pressure shower. Lots of bench space and cupboards. Strong aircon. Location was phenomenal - close to eateries/icecream etc. Walking distance to everything but tucked on a quiet street away from the immediate crowds.

Everything was amazing wish we stayed longer.

The staff were very friendly and helpful - especially getting our luggage up the stairs. The location was great for exploring the old city. The room was very nice and huge. It is more like an apartment building that's been made into "hotel" rooms, so the entrance is a little strange, but the room has been updated with nice bedding and the bathroom is very large and comfortable. The staff arranged for a taxi to pick us up for airport transfer early the next morning & it was right on time - very helpful!

No elevator, but it is the historical part of the city and to be expected. The staff were available to help us with the luggage when we checked in, but not when we left because it was so early. The instructions for the safe in our room were difficult to understand so we ended up not using it - it was not the typical safe. Better instructions in English for the coffee maker would've been nice, but it was great having a coffee maker since we left very early - of course, they are tiny cups - not Grande Starbucks! :-)

Clean and very comfortable. Location was great, close to restaurants, walking distance to the Pantheon and Trevi Fountain. A property you would return to. Joseph was wonderful, answered our questions, assisted with our luggage on arrival and departure, made our stay one to remember.

Property on second floor, no lift. But we knew when we booked. But could be difficult for people with limited mobility.

The instructions with access codes/keys were emailed before we arrived. We arrived at 9am and check in wasn't until 2pm. As the room wasn't yet ready, Joseph let us in store our bags and change quickly. This was a huge help as we didn't want to drag our bags around all day in Rome. The room was great! Very roomy and well supplied with towels and amenities. The bed was comfortable and the room cleaned daily. It was in a great location and easy to get around. Easy access to taxi/cabs/restaurants and shops. Would definitely stay here again!!!

Carrying my luggage up the many flights of stairs.

Really appreciated Joseph being there to let us in and how clean he (and Matthew) kept the room each day. Joseph also arranged a taxi for us when we had to get to the airport as he said he would. Very pleasant customer service. We loved the location. Lots of shops within walking distance.

The only drawback was so many steps to the second floor. However, we are 69 so most people wouldn’t mind at all 😊

Good spot, good location, quiet! Should note that this isn’t a hotel, it’s an apartment room, has everything you need and not an issue unless you specifically want the hotel experience

Did smell a bit musty. Maybe a little pricey for what it is. Quite a few stairs, we knew about this in advance but for anyone staying just note there isn’t another option apart from stairs.