Vast majority of staff were really helpful and very friendly (especially Sergio!). Smallish hotel which meant we got to know other lovely travellers. Continental breakfast was fantastic - lovely fresh fruit, huge choice of pastries, cereals, toast, scrambled eggs & bacon, cheeses etc. as well as freshly made coffee & decent tea! We were upgraded without asking. The room was very clean & spacious - fabulous shower. Lovely swimming pool with plenty of sun loungers & shady spots to sit. Had dinner there four or five times. Great food & amazing (& reasonably priced) wine menu. You could sit in the shaded terrace by the pool for meals. The shuttle to and from Verona/airport/train station was amazing. Taxis are ridiculously expensive (32 euros to city centre) so this free service was a life saviour and we used it every day. The location is very close to the airport so very handy for early flights but not great otherwise. A bit noisy in the day (but not annoyingly so). Great if you like plane and the occasional fighter-jet spotting! It’s not a residential area so you have to go into town for shops etc although there was apparently a good pizza restaurant around the corner. Half an hour by train to Lake Garda, hour or so to Milan and hour and a half-ish to Venice so very central for visiting the area. Overall a really great hotel and would definitely revisit if we went back to Verona.

Room was cleaned regularly but they seemed reluctant to replenish loo rolls! Not the quietest or prettiest location but the pool area was very private and a lovely place to relax.

We stayed in a few places in Italy for our holiday and this hotel was our favourite. It was so relaxed and we had free access to the wellness centre! The outdoor pool was lovely and never too busy. Our rooms were beautiful and absolutely spotless. Plenty of towels, a robe and slippers provided. The room was cleaned every morning and the beds were comfy. We had air conditioning in the room. Free shuttle too and from the airport and also a free shuttle to the city at dedicated times. We picked the hotel to be close to the airport so the location was just what we asked for. The restaurant was exceptional and the staff were amazing all throughout the hotel. We just really loved everything about the hotel.

Nothing at all. It exceeded our expectations, especially after reading some of the reviews.

Everything about the hotel was amazing! The food was delicious, the staff were so friendly and welcoming, the room was clean, spacious and so cool! The shuttle service from the hotel into the city centre was so convenient! We even used it to get to the train station, for travelling outside of Verona! A huge thank you to everyone at the lobby for their amazing service. Sergio, Claudio, Gianfranco and Marzia for being amazing hosts! From Ryan and Charlie - Room 338 - 19th/26th July

Absolutely nothing

the staff were excellent, unbelievably helpful and freindly. Very flexible with check out and transfers, being collected from Verona centre was a bonus. The hotel is clearly going through an upgrade and will be great when finished

The location does leave a lot to be desired. The proximity to the airport is very good and if viewed as an airport hotel it would be a stand out - but it is positioned between a motorway and a construction site - not the best. the pool area could be great with a little TLC (do the weeding!)

Everything was wonderful. The staff were the nicest hotel staff I’ve ever encountered. Things that stood out: 1. Staff! 2. Bread served with dinner, and coffee, both the best I’ve ever had! 3. The spa was lovely. Things to improve: 1. It would be good to have a little warmer rooms, either by a rug or throws and cushions. We had only one chair so perhaps two chairs and a small coffee table could be a good addition. 2. Toiletries: there wasn’t shampoo or conditioner, which you usually get. The reason it became an issue was that the local shops didn’t sell any hair conditioner either. We both have frizzy, tangly hair and it’s a must. Normally I pack this, but lately I’ve started using the hotel’s provided products so I was surprised there wasn’t anything and I think if the spa sold them it would be handy. 3. Usually hotels this standard have tea and coffee making facilities in the rooms, and an iron. It was a bit awkward using the ironing room which seemed to be a disused office. 4. We went to the opera and a shuttle back would be a useful service.

I wouldn’t say I disliked anything, really, only that to make it even better there could be some additions.

The hotel is at a good location, good to reach driving down autostrada A4. The hotel offers a free shuttle service to Verona which is very useful. There is a good restaurant nearby called Il Cavolo a Merenda in case you don't want to go to the included a la carte restaurant which was a little bit expensive. The three cats at the hotel, especially Panterino the black male cat, are very cute and friendly 🥰😺 The hotel staff is always there if you have questions and offers a great pool service.

It's like a labyrinth if you want to go to the outside pool

The location ,The pool was amazing!Bonus to have the shuttle bus to get in and out of Verona.All the staff were very helpful and nice,especially the dining room staff.Katrina in the morning was always very helpful and friendly .

The only downfall for me were the rooms.I haven’t been in a hotel with rooms as dated as that since the eighties a bit depressing compared to the rest of the hotel.Small TV with no English news channels .For a 4* hotel not good.

Excellent location, close to airport, with good free shuttle to visit Verona itself. Room had all the things you need, bathroom was superb! Indoor pool was immaculate and easy to access. Good all day bar, and excellent restaurant.

The noise coming from adjacent works, which I appreciate is out of the hotel's control.

The indoor and outdoor pool were fantastic, we would have liked the outdoor pool to have stayed open past 7pm. The breakfast was amazing, lots of variety and the staff were very hospitable. Rooms very clean and bathrooms very spacious, lovely friendly housekeeping staff.

the spa/wellness was closed.

The staff The leisure facilities The complementary bus service to and from Verona Centro or train station The breakfast a choice enabled you to have a different breakfast every day We arrived at Verona airport at 09:15 phoned the hotel and courtesy bus pick us up in ten minutes took us to the hotel by 09:35, we were able to check in and go to our upgraded room by 10:00, absolutely marvellous service.

Nothing