The hotel was very clean and everything worked as you would hope. We had a lovely room, which was far bigger than we’re used to, it was warm, had a great shower - just very comfortable. The hotel staff were all very friendly polite and helpful. The breakfast was a decent continental breakfast. There were warm croissants and other pastries, yoghurt, jams, cheese, ham, fruits, muesli etc etc There was also scrambled eggs. The juice was OK but not real 100% pure fruit juice. The breakfast area had a bean to cup machine but while the espresso and lingo were fine I think the Americano was made differently somehow and did not taste fresh. So I’d suggest choosing espresso and adding water. Overall I was very satisfied with breakfast. There was a sauna which I used a lot. It was great. It is a small ‘wellness’ room and I was often the only person there - so with many people it might have been a different story. That’s not a complaint though - this is a small hotel and it was more than I would have hoped for. The hotel has a bus stop for the ski buses right outside and the hotel staff can advise on which buses to take. You will need to buy a ticket - available in advance at the hotel or on the bus for a single fare - tickets do get checked sporadically. The times the buses go and knowing which direction they are going in can be confusing.

There wasn’t much I didn’t like. The hotel overlooks the main road and is a little out of town. But the main road still offers a gorgeous view of the mountains behind and Vigo is only 5mins walk uphill in normal shoes. This is a quiet area though. People looking to be closer to the lifts of the Sella Ronda circuit or somewhere with more après ski and nightlife might prefer to be up in Campitello or Canazei though. Your trade off is more people to queue for lifts and restaurants with.

Great reception staff, absolutely adorable, helpful and polite. Amazing views around

At the breakfast if you don’t speak Italian you won’t be offered half of the options. Hot meals were hidden in the kitchen and the signora that supervises breakfast does not offer it to English speakers. It was sad to see how others were having scrambled eggs for example, and me and 2 other families had no choice in that. The lady at the breakfast was also rude and unfriendly

Free breakfast every morning was a nice touch plus the sauna was really nice after long day of snowboarding. Staff were all very helpful and friendly. You can order cappuccino in the lobby and play games/chill there, it was a nice space.

It's a bit far if you want to do sella ronda circuit although there is bus that'll take you to where you need to be.

Rooms were comfortable, suitably equipped and quiet. Extremely good value considering the pricing of the accommodation.

Skiroom is on the outside of the property and is not locked. Breakfast is OK by Italian standards, but you may still find it lacking compared to what you may find in northern Europe.

Hotel Cristallo is a very warm and welcoming hotel. The staff and owners were very helpful and polite. The rooms are large and comfortable. It was a very nice stay.

Very clean and comfortable traditional hotel. Good value and helpful staff. Handy for ski bus, free parking. Quiet hotel.

A bit of a hike uphill to village centre and village ski lift, but manageable.

This hotel was very accommodating and convenient for accessing the cable car for hiking. A friendly staff member provided helpful and complete information.

Nothing

The most helpful and friendly staff. Thank you for quiding me to a wonderful place to hike in Pass Pordoi. The view from the window, very clean room, large bathroom.

The staff is very nice and the location is near to the bus station. The one who rely on public transport recommended to book this hotel. The scenery around the place also beautiful.

Location was very good. Host attentive. Decor a bit demode but comfortable

Breakfast a bit minimalistic. Could do with a variety of eggs not just scrambled.