I have recently stayed at the Hotel Italia for 10 nights, under rather unfortunate circumstances. My husband had a heart attack while we were on holiday in Malcesine and was transferred to Borgo Trento Hospital in Verona. My priority was to find a hotel within 10 minutes walking distance of the hospital and the Hotel Italia fitted my needs perfectly. The hotel is also situated very conveniently to the centre of Verona. The Hotel Italia was the perfect choice for me. The room was very comfortable and cleaned on a daily basis and breakfast was plentiful. However, the best thing about the hotel are the staff. When I explained my circumstances to them, they were very understanding and did everything that they could to make my stay as pleasant and stress free as possible for me. There are two members of staff that I would particularly like to mention. Thank you so much to Nicolo and Francesca. Nothing was too much trouble for them, including ordering food to be delivered to the hotel for me when I returned from the hospital of an evening. I very much hope to see you again in the future under different circumstances.

Nothing at all. Everything was perfect.

The staff of the hotel is exceptional. True gems. In the morning we were provided with the map of the city and the nice guy on the reception explained what is best way to cover the visits to the all main sights of the city. Later after the check out, we had a problem with the contacting the place of the accommodation of our next destinations. The young ladies from the reception were super helpful and even contacted booking office for us. They helped us to search online and translated for us. Unfortunately, we don't remember the names. But guys, thank you so much! We liked the breakfast. On the opposite site of the road you can find nice bar and gelateria. Old city is about 15 minutes of walk.

Very good 3 star hotel located 1.5km 15mins walk from the city centre. The room was clean and beds comfortable and a good bathroom and balcony. Breakfast was included with wide variety of continental breads, pastries fruit coffee juice etc

It would have been nice to have a shuttle bus back from the hotel after the opera we attended at the arena in the city as the show only finished at 12.30 at night and we had a 25min back to the hotel which was ok for myself and my daughter but would have been nice.

Overall, I had a nice stay there. The personnel at the reception were very helpful and friendly, they had a room ready earlier than anticipated and helped with the taxi service when I checked out. The room was clean and the bed comfortable. The hotel is also within 20 minutes walking distance of the city center.

The breakfast could have been more varied in terms of cheeses, vegetables, egg-based foods, etc., but for 3 days of my stay it was ok. The room was facing the street with a lot of traffic, especially in the mornings, with the window open it could get noisy. They also have a terrace where you can enjoy your morning coffee, but it looked like it could use some renovation.

Everything about this hotel was top notch during my stay. The room, decor, staff and accommodations were simply outstanding. The room is quite spacious, and the lobby is large and there are spaces to work if you need to do so. This hotel is an easy walk to the City Center, and I highly recommend same if you are traveling by car. There is a small bar/cafe across the street where the staff is quite kind and welcoming, and a self-serve laundry facility within 500 feet of the hotel. This hotel certainly makes my top 10 list of boutique hotels! I will rebook when I return to Verona in the future.

We stayed in the BILO suite. The rooms were air-conditioned, clean, and the sheets pressed. The master bedroom had two balconies, and the stay was overall quiet, though it is in the city and so the phantom sounds of late night pre-regret are nearly unavoidable. The lobby, decor, and staff were absolutely wonderful and the large and well appointed breakfast lacked nothing. My family and I will definitely stay again :-)

Everything was wonderful! The staff is very helpful and friendly. They increased the room category for us for free! It had robes and slippers. The hotel is pet friendly and has large parking. There was a very good breakfast. And it is situated in walk distance to the city center! So it has all that we need!

Nothing

Very nice hotel, polite staff. Nice room with balcony. Thumbs up for cute cat welcoming visitors at reception :)

there was no noise from outside as we had room facing inner courtyard, but we could hear every noise from corridor or cleaning in other rooms. Not big deal if get up early. breakfast was very good in terms of quality but quantity of some products could be increased as it was hard to get some of them after 9am

It's a nice hotel.

They charge the tourism tax (or whatever is called) when you check out instead of when you are checking in compared to every other hotel. I was already leaving when someone chased me down the street to pay it, it was very embarrassing.

I have stayed at this hotel before, then pre pandemic times evening meals were available but that is not the case now, now it is an upmarket B&B. Twenty minute walk into the centre of Verona but it is in a quiet location and the staff very friendly.

The lack of the availability of an evening meal and the fact there isn't a bar.