The location was amazing, it was right on the river and a few steps from the old section of the city, very walkable, safe and convenient. Our friends had a better room with a balcony. The rooms were spacious and comfortable, and did have everything we needed for a couple nights' stay, The staff was great, and offered local recommendations, even calling us a taxi. Good price, I would stay here again- in a different room.

Our room looked out over an open courtyard area, and there were small children playing there from about 6am to noon and it was incredibly noisy. There was a lot of foot traffic that amplified off the courtyard walls. We used the washer/dryer, and we were only able to access it during office hours, we had to wait for someone else to unload, and then wait for the office to open so we could get in which was inconvenient.

Incredible location - 15 minutes from everything. We had a balcony which was lovely and there was a rooftop area to sit. The room was clean and bathroom was amazing (such a powerful shower) There was a little kitchen (shared) with coffee which was nice and a fridge. It had everything we needed. Staff were great - polite, friendly and quick to reply. They sent information about check in as they promised. We loved our stay!!! Would highly recommend

Nothing really. It was perfect. The room was hot and no way to control the heating but there was AC available

Location is ideal - one block away from the city centre, with cafes and restaurants nearby. I didn't hear any noise from the street traffic below. The room was spacious and comfortable. There is a communal kitchen on each floor where you can make yourself a coffee/tea and access to a refrigerator. I decided to take a bus from the airport to the train station, and then another bus from the train station to Piazza Bra'. From there it was a 10 min walk, all flat. Very easily accessible.

The toilet seat was loose when I arrived, almost making me fall, but I mentioned it to the person at the reception desk in the morning, and it was fixed by the time I returned later on in the day. Elevator also broke down on the day I was leaving so had to carry my suitcase down 4 flights of stairs. Again, the staff were on top of it and a repair person was expected to come fix it. In a nutshell, things happen, which is inevitable, but the staff were very good about trying to fix the issues as quickly as possible.

Location was great. I really liked the room and beds were comfy. We slept well here.

Shower was a little slippery, would have to have had a mat inside. Couldn't get the heat to turn down, so opened a window.

Excellent location. One minute walk from the pedestrian shopping centre leading to the main tourist/cultural sites. Our room was comfortable. Bed large, with a firm but soft mattress which we like. Bathroom/shower room very clean and good size - some can be tiny. There were 2 kitchen rooms with tea and coffee making facilities. Check in was easy - we were a late check in so we had an access code to collect our room key card from the reception room.It all worked very well. There was a girl in reception for the day otherwise.

Nothing bad to report. The receptionist when we asked for help booking a taxi could have been clearer that you need to order an airport taxi a day in advance if you want to pre-book - perhaps she didn't know? We couldn't get through the evening before flying so forgot to retry over dinner. We then found out we couldn't pre-book on the day of departure. We found another taxi on google though so all was well.

Conveniently located with the bus stop to the train station just 1-2 min away. It is well served by the local buses. Lovely location by the River Adige. Walking distance to most all attractions. Our Deluxe Double Room with Balcony and River View was spacious and pretty. It had a good view of the river (see attached picture). The room was well appointed. Bed was comfortable. Toilet facilities were fine. Lift was available so only need to carry your bags about 4 steps up the porch to reach the lobby level. Lovely to have a common room to prepare food and eat if you don’t want to go out. Pay per use washer and dryer came in handy. The residence has a common use roof top terrace with a nice view of the city. Finally, the staff were very helpful and spoke good English. I would not hesitate to recommend the Lady Verona Residence and would definitely stay here again if in Verona. Tip: The Verona Pass recommended to us by the staff was good value and if you buy it early, it will cover your transport to and from the train station and further out places where you can get better value restaurants by avoiding the more touristy areas.

The sofa was rather soft and dated and would be nice if it is replaced.

We loved the location of the room. Right next to the bridge and walking distnace to most major locations around the city. The room was spacious, the bathroom was nicely refinished, great amenities, water pressure. The building itself was beautiful.

We pretty much liked everything in our room. I would have appreciate if I would have known that there was a communal washer/dryer in the kitchen alongside a fridge, some snacks etc. After experiencing so much rain, we would have really liked to have washed and dried our clothes before we took off. Not a big deal though, and definitely not a reason to not come back. The parking offered for the building ($25 euro) was within walking distance, and it allowed you to go and come as you pleased.

Lady Verona Residence is in an excellent location to visit old city Verona. Once you actually understand that it occupies several floors of a beautiful old office building, and is not a stand alone hotel, it becomes easier to navigate. The staff were positive and helpful. There is a lift to help with accessing the upper floors. The room was large and clean with a comfortable bed and nice bathroom. It is easy walking access to all of Verona which is a wonderful city.

There was no sign on the front of the building stating that it was the Lady Verona Residence. You simply have to go by the address and use a number access pad to enter the building. Then go up to the second floor to the entry desk. I would not recommend this hotel to those that are driving a car. Lady Verona Residence does have access to some very secure underground parking spaces that are part of a public facility about a 15 minute walk away and across the river from the hotel. The staff provide you detailed directions to the parking, but I would say that the whole process is very complicated at best. The hotel is on a extremely busy street with no parking in front so dropping off and picking up your bags before you park is not easy.

I had a very spacious room, bathroom and balcony. Everything was clean and comfortable, and also quiet. The venue in Verona was superb. 3 minutes walk to the Arena and situated incredibly close to all major tourist sites - all walkable. The key point about this location is that it is a Residence, not a hotel. So, no food available, no real public areas. However, there are kitchen areas on each floor with free tea and coffee plus a microwave available with plates / cutlery. There is also a washing machine. The rooms are all situated on the 2nd, 3rd and 4th floor of a building right next to one of the main bridges in Verona. I often had to let myself in via the key code on the door, but that worked fine. Reception is manned during the day and when my flight was cancelled I was able to wait in a small seated area on the 4th floor with power point and full access to drinks. The residence is close to a taxi rank and a couple of cafes, where continental breakfast is available. I bought croissants and took them back to eat with my own hot drinks. The location is so close to all the tourist areas it's really easy to buy food and drink at a variety of prices. I thought it was good value for money.

Check out time was 10:30 which seems early to me. My morning flight was cancelled so I had a long time to kill.

Everything was really good.The staff was really kind and helpful, the room was very clean, comfortable, good size with good space and evetything that is needed for a short stay. The liocation was excellent, very close to all the important sites and there a was a really nice view from reception. It also has a terrace where you have a nice view of Verona. It has communal kirchens in every floor, which are very clean, with all the facilities to get coffee or tea.

Nothing, everything was excellent