The hotel was great. It was your customer service that let me down. I had requested an extra day thru Booking.com. Your rep said she called the hotel and got us a 2nd night. Hotel didn’t receive request. We got locked out of our room. Hotel accommodated us at same price. Kudos to them.

It was your customer service that let me down. I had requested an extra day thru Booking.com. Your rep said she called the hotel and got us a 2nd night. Hotel didn’t receive request. We got locked out of our room.

The room was clean and comfortable. Refrigerator was a good size. The coffee maker was a keurig, very nice 👌. Breakfast was great and even had someone cooking fresh eggs to order. There was a lounge/bar area. Covered swimming pool. Outside area with grill near pool area. The hotel is in a quiet area with park and river across the road. I was quite impressed with the whole experience.

There is a restaurant in the hotel but I would not recommend it. It took over an hour to receive two burgers. Half the menu items were not available. The cook did not know how to make a sauce that was supposed to be for the appetizer we ordered. The prices were expensive also. Just not worth it, especially the wait time.

I was pleasantly surprised how well maintained this older hotel was. The rooms and bed were very comfortable. We didn't ever have time to eat the breakfast.

Unfortunately the indoor pool was down for renovation. The pool was the main reason I set up the reservation. Maybe that should have been communicated while booking online.

I like my overall rest from everything.

I didn't like that I had to go back to the rat race. I needed more rest of my daily routine from where I'm from the city in general. I loved the country. I hope my husband brings me to this place some other time. I love everything about the country.

Nonsmoking rooms, clean coffee pot, working frig. Staff was friendly & they did try to help when we had issues.

Internet does not work on TV correctly. We had to use our cellphones to troubleshoot the connectivity issues and ultimately cast streaming to the TV. No stopper in bathroom for the tub use.

The value was outstanding - large, clean, comfortable room, pet-friendly with no up-charge, lovely facility, and genuinely nice staff. We had no idea breakfast was included, so that was an extra bonus of a very nice place. I’d like to send a shout out to our check-in clerk, Wendell. He was friendly, helpful, and welcoming. We appreciated that so much after a long day on the road.

Not a thing. We were absolutely delighted with our stay at the San Angelo Clarion. Excellent value for such a nice, friendly hotel.

The staff is always friendly and some of them are friends of my brother dad, they are always sweet to my son and dog and it’s in an area we enjoy and can reach places we go to regularly fairly easy. We enjoy the hot tub as well and the beds are comfortable.

Nothing

All of the staff was very nice and courteous. The rooms were clean and the beds were comfortable. Even though we had a last minute booking due to another property not accommodating us at the last minute the accepted us with open arms and provided us with exactly what we needed. I do recommend this hotel. Breakfast was good as well, especially the omelette station.

nothing at all.

Because I was at Fort Conch every day of my visit, I especially liked how convenient it was to the fort. I was also pleasantly surprised that the hotel had someone who would cook an omelette at your request.

Can’t think of anything in particular; I didn’t use the pool so I can’t say anything about that

We loved that there was a bar and grill on location. We really enjoyed it and the staff was very pleasant.

We had issues with the shower. The water wouldn't drain while we took our shower.