Location. Staff friendly

The restaurants menu was misleading in reference to their cocktails. If the desired cocktail wasn’t on the menu (mostly exotic cocktails) and you wanted a regular cocktail, old fashioned, margarita, gin & tonic, scotch & water the charged jumped to $20. Obviously most people prefer regular cocktails as opposed to exotic one then the charge jumped to $20. Those cocktails weren’t listed for the obvious reason that they then could charge you the higher price!

The staff were more than accommodating & helpful. The hotel is clean & it was nice to have a bar & restaurant right in the hotel. The homemade basil tomato soup was wonderful! A shuttle to & from the airport, a place to leave our car was a huge plus & one of the reasons we chose this hotel.

The heating system doesn’t work well. Our room was cold no matter how much we turned the heat up & the rest of the hotel, seemed cold too..

The hotel and room were comfortable. Every staff member I interacted with was helpful and personable. I had a minor issue with the TV in my room upon check-in, and it was fixed quickly.

I found the breakfast offering confusing. There appeared to be free items like coffee, bagels/muffins, and cereal. I wanted to order breakfast for a nominal charge, but I sat at my empty table for almost 10 minutes and no server came to take my order or check on the other diners. Maybe it was just a bad day, but I left and went somewhere else for breakfast.

It has decent quality rooms, however they might need to repair some basics like bathroom doors and breakfast is expensive for what is offered especially for vegetarians.

It has decent quality rooms, however they might need to repair some basics like bathroom doors and breakfast is expensive for what is offered especially for vegetarians.

I had to get a room extremely last minute due to another hotel with poor employees/customer service. Anyway, I didn’t catch her name. But there’s a girl with short reddish hair that works at the front desk. I was having some issues with my booking through a third-party and she was very helpful and patient with me while I tried to figure it out . I was also lucky enough to get a surprise of an upgraded room and with the awful 48 hours I had it prior to coming here that was a nice difference. Thank you to whoever you were and keep doing what you’re doing!!

The staff is really professionnal and nice. The room was clean and comfortable ! We needed an earlier check-in and they made it possible ! I am sorry i don't remember the name of the woman from the staff at the front desk, she is asbolutely amazing ! 5 stars for you !

The area is a bit far from everything, but we knew it, so no suprise for us. Booking a rental car for a long stay is the Best.

I was tired from the events that had taken place with my flights. I had shown up almost 4 hours before check-in time. The staff got me checked into my room 3 hours before check-in, and I was able to rest for the night,

there was nothing I did not like about the facility, The staff was very generous and accommodating.

I am surprised that this hotel doesn’t have better reviews. I really enjoyed my stay here. The shuttle is super convene. Check-in was great. My room was very clean and comfortable. The bed was comfortable. The staff were very friendly. The restaurant on site was great.

Close to Airport which was great for us

Shower in room 342 needs repairing, doesn't switch over to shower head properly. No one at front desk at 7am to check out?

It was fantastic Massive room. Clean. Friendly helpful staff. Laundry area. Great location for airport train station and city.

No tea making facilities in room