The room was spacious, clean and quiet. Breakfast was good, loved the pancake machine. First time ever on the first floor of any hotel, so convenient! Pool area was nice and clean. It's a few miles from the action, but I wanted to be near Rigby's and loved that it's away from the busy areas. Oh, very, very firm bed; I always bring my own pillow.

The water pressure in the shower could have been stronger. I'm not sure if it was because we were on the first floor, but the stream was weak! One of the desk clerks must have been new. She charged my card again after I tried to explain to her that my booking was non-refundable and paid in full already. After she realized her error, she didn't know how to fix it. Another clerk had to fix it the next day.

The desk staff was over and beyond helping checking in and very friendly! Our suite was amazing and made our stay perfect! Enjoy the balcony! Rooftop bar was a special treat to enjoy a drink and have dinner. Food was delicious and the bartender makes amazing cosmopolitan! Free breakfast was another enjoyable experience! We will definitely be back!

Nothing!! Everything was excellent!

I was very impressed with this hotel, the location, the rooms, the staff all around stay was exceptionally well I love luxury and this hotel has its own little luxury in the city of Warner Robins it is well worth the money, and this the only Hotel I'll be staying at if I come back to Warner Robins.

I didn't find nothing to complain about I liked everything!

We arrived later than expected but that didn't matter - the room was ready and HUGE plus so very comfy!! My 9 year old and I went to go skating at the Rigbys Park next door for an hour before it became adult time. We then got a quick bite at the Walk Ons next door and slept like two comfy babies. I hope to stay here again next week.

Wish they had pancakes for my daughter to eat. She didn't quite favor the biscuits and gravy they had that day.

Almost everything. Very nice place. Your staff was so helpful and so very nice.

The sofa bed was the only thing wrong with my stay. The bed was broken or something because one side was higher than the other side. Other than that the stay was wonderful!

All was great! We stayed in the suite which had a fantastically huge balcony. What a pleasant surprise that was! Room was spacious and comfortable.

Both mornings we awoke to the housekeeping standing in our room asking if we wanted our rooms cleaned. I find this to be inappropriate. I have stayed in hundreds of hotels and have never had this happen before. Very strange that the housekeeping thought this was acceptable. I must admit that the first morning I was in such shock that I told the lady to get the H E double hockey sticks out! Also, please clean the bathroom doors! They were covered in grimy handprints

It was a nice place to stay. Good restaurants, Rigby’s was a lot of fun for both the kids and the adults. There was a dead cockroach in the entrance of our room when you walked in, didn’t see any others for the next few days that we were there.

I gave the lady who checked me in $40 cash which she said would be returned at checkout but was not. She said i could not put it on my credit card. I called and spoke to manager and explained it to him. He said he would investigate and call me back but never did. I will not stay at any best western again.

The room was huge and had everything that we needed and the staff/ckeaning crew was very friendly

Shower flow was weak. The Orange Juice was warm and the French toast sticks were hard. The pool was smaller than advertised. The living room should have been completely walled off from the bedroom

Very nice and clean. Good location. Nothing was out of place. Beds very very comfortable. Will always stay here when in town

Nothing. Everything was perfect