This was our third stay at the Maidens this year, and each time it has been amazing: we still think it is the best hotel we ever stayed at in our 40+ years of global travel, with thousands of hotel nights in 50-odd countries. We actually decided to stop over in Delhi on our way to Australia specifically to stay at the Maidens for some days, just to have the experience once again: it's that kind of really unique and special place! Right in the middle of bustling Delhi, there's this oasis of calm, with quiet gardens and mature trees, where peacocks and squirrels roam, and traffic noise is far away. The hotel was built as a luxury hotel in 1903, and been in use as such ever since. And today, 120 years later, it still magically exudes the atmosphere of that historic past. We just love coming back each time, that feeling of "coming home" we experience here and nowhere else: because the place still largely looks like it did in 1903 (the photos prove it), but it's otherwise an amazingly modern five-star hotel. And with an incredible team managing it: and that makes this place so special, and adds so much to the experience, beyond the historic element. We had another great reception when we arrived this time, with Prachi, the Hotel Manager, personally taking care of us and ensuring our stay was yet again amazing. We got our favourite room, and enjoyed every minute of our time there. The restaurant has this great variety of delicious dishes on the menu (Western, Asian, Indian), and thanks to the two chefs and their team, we loved having dinner there each night, as always. Overall and in every respect, this remains our favourite hotel in the world. It's just beautiful, and in a way you won't find anywhere else. Stay here if you can: it's a unique experience.

What can I say, an amazing experience. I felt like I was in an oasis in the middle of the city, where peace and quiet reign, and every effort is made to make guests feel at home. What struck me the most was the genuine kindness, warm hospitality, and the sincere willingness to meet all my needs, from the always warm welcome, to the front desk and reception, to the restaurant. I travel a lot for work, but I’ve never encountered such thoughtful and courteous attention anywhere else! Compliments to the whole team and to Mrs. Prachi Sati, who, as the general manager of the hotel, is a true leader from whom her team clearly draws inspiration.

We felt incredibly safe and well looked after at the Maidens hotel. Upon arrival, we were greeted with a welcome drink and shown to our amazing heritage room. This was almost certainly the most luxurious hotel we've ever stayed at, and we received expert hospitality services throughout. We had a problem with the plug, and upon informing reception they had sent up an electrician to sort the issue within 10 minutes! The food was good, and the chef kindly prepared a packed breakfast for us as we were being picked up early in the morning for an excursion to the Taj Mahal. The pool area was fantastic. A true gem of tranquillity in a huge and somewhat overwhelming city! I'm so glad we booked this hotel and I would recommend it to anyone!

During our 12-day adventure across India, this hotel stood out as the absolute best. From the moment we arrived, we were enveloped in an aristocratic aura, where every detail exuded elegance and sophistication. The service was impeccable—gracious, attentive, and genuinely warm. The entire property was spotlessly clean, and the restaurants delighted us with their delicious cuisine. A particularly special touch left us deeply moved: as we were traveling in honor of my 60th birthday, the hotel went above and beyond to make the occasion memorable. A beautifully arranged surprise of fresh flowers, balloons, and a delightful birthday cake awaited me, a gesture that truly touched my heart. We would like to specifically mention front office manager Deepika Kukreja, Arjan and Alful - their help in organizing our stay was priceless For those seeking luxury, refinement, and heartfelt hospitality, this hotel is an absolute must. I highly recommend it!

What makes this hotel so good is definitely it's staff. They were all truly exceptional. Their attention and care was out of this world and they made us feel incredibly special. So thank you to all colleagues, you should be celebrated. Another particular highlight for us was the pool area. I do not think I've seen such clean beautiful pool before in my life. It felt like a quiet secret spot away from the outer chaos. We couldn't get enough.

If anything, the bottom floor rooms do have a bit of a musty smell. Our room did have a dehumidifier which filled up pretty much every day. This didn't bother us nor affected our stay, particularly considering the 100+ year old building. Perhaps in the future swapping carpets for tiles will help.

Our week-long stay at the iconic Maidens Hotel in New Delhi was nothing short of extraordinary. This heritage property effortlessly combines old-world charm with exceptional service, making it the perfect setting for a memorable getaway. The highlight was the beautifully curated New Year’s Eve celebration, which captured the spirit of the season with elegance and warmth. A special thanks to Deepika, the Front Office Manager, whose thoughtful attention to detail and genuine hospitality went above and beyond to make our experience unforgettable. Maidens Hotel is a true gem, blending history, charm, and world-class service seamlessly.

Our stay was overall fabulous, maybe the food could be improved a bit, but just across the corner there’s a fine Indian dine so we didn’t find this as an issue

From the moment we arrived, it was clear the team at Maidens were going to go out of their way to make our trip special. Celebrating 25 years of marriage, nothing was spared to make this a stay to remember. We arrived on an overnight flight from Frankfurt and a room was readied to allow us to rest until our suite was prepared. A surprise upgrade to the Lutyens Presidential Suite was wonderful. We managed to shake the grime of travel and Delhi, relaxing by the pool and catching up on sleep in the peaceful surroundings. Whilst an attractive heritage property, Maidens Hotel’s key asset is its well trained staff who went above and beyond to make every aspect of our trip so memorable. The hotel is a few minutes walk to Civil Lines Metro which meant travelling back and forth to Delhi was convenient and easy. Thank you ❤️

★★★★★ Unparalleled Hospitality & Exceptional Service at Hotel Maidens Our stay at Hotel Maidens was nothing short of extraordinary, thanks to the exceptional hospitality provided by the entire team. From the moment we arrived, every staff member went out of their way to ensure our experience was seamless, comfortable, and truly memorable. A special mention to Front Desk Manager Deepika, whose dedication and professionalism were truly commendable. Despite the hotel being fully booked, she went above and beyond to secure an extra night’s stay for us, demonstrating a level of commitment that is rare to find. We were also delighted by the culinary brilliance of Chef Jashan, who crafted each meal with impeccable skill and passion. Every dish was a delightful experience, showcasing both creativity and authenticity, making dining at the hotel an absolute pleasure. Beyond these individual highlights, what truly sets Hotel Maidens apart is its incredible team. Every staff member, from housekeeping to concierge, displayed a level of warmth, attentiveness, and professionalism that made our stay truly special. Their commitment to excellence and guest satisfaction is what defines true hospitality. With its stunning heritage charm, exceptional service, and world-class hospitality, Hotel Maidens is an absolute gem. We cannot recommend it highly enough and look forward to returning soon!

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The service was exemplary; nothing was too much trouble; everyone was so helpful and kind. Thank you especially to Alful at reception, Mukesh who ran the very good restaurants and bar, and chef Jashan for your kindness and excellent food - and all the rest of the team, you all helped to make our stay very special. We were lucky enough to be there for the New Year's gala dinner which was stylish and brilliantly organised; this typifies the Maidens' ambiance. The swimming pool is a delight: 20 metres long; warm and set in a lush green setting. The hotel is also very near the Civil Lines metro, which is a cheap and convenient - and relatively calm - way of exploring this hectic city, as well as the row of interesting local restaurants next to the metro station itself, which provide other useful dining options. It is a period property and has a distinctly old fashioned feel. Flashy it most certainly isn't; calm, caring and grown-up it most certainly is. And it most certainly made our introduction to our trip to India a happily memorable one. We highly recommend.

What was there not to like. This has to be by far the best hotel I have stayed in when it comes to service. The building itself is stunning and the rooms spacious and well presented. It is a beautiful place. The breakfast offering was truly impressive with the chef checking what you would like and making to order. Our evening meal was delicious and the bar a cute cafe like room off to one side. The only thing missing was a room filled with books, comfy chairs and a roaring fire! Everything was all you could want it to be - however, the gem in the crown was the staff. I have never had such perfect service - attentive yet not over bearing, professional yet so welcoming and friendly, helpful with a genuine smile. All the staff in all roles had this wonderful attitude that made our stay truly amazing and one to remember.

There is nothing that comes to mind that I'd advise travellers against. Whilst there we spoke to other guests who shared our experience and also told of their own stories of how the hotel staff had helped them in generous and kind ways.