Everything about our stay was wonderful, especially the staff. The hospitality was top-notch! My daughter received a teddy bear from the receptionist, which made her extremely happy as she exclaimed, "This is the best hotel ever!" The breakfast was exceptional, offering a variety of traditional Indonesian, Asian, and Western dishes. We were also greeted with a welcome message in our room. The accommodations were spacious enough to comfortably fit four adults. Overall, it was one of our best stays.

Nothing.

Staff were friendly and helpful, spoke great English. The buffet breakfast was exceptional because there was plenty of food and wide variety of cuisines offered in one place. Definitely value for money. The hotel room was clean and maintained well, had all essential items. Mini bar affordable. Great family entertainment for kids with an under cover play area of play equipment a mini jumping castle, colouring in and table tennis.

The sports bar and spa were both closed for renovations. The room service menu is limited and slightly expensive, but you pay for the convenience.

- 2nd time staying. Spacious room, comfy bed, great breakfast buffet. Nothing to complain about. - The staff are exceptional. The protectiveness of staff at reception and breakfast buffet is top notch. I was queuing at reception, and the concierge who was vacant that time, approached me offering her assistance immediately. The staff at restaurant always around and alert trying to check customers eye contact asking for help. Their greetings were genuine. So far the best that I can recall compare to the same star level hotel I have stayed.

Almost nothing. I notice that the alley from room to elevator started to wear out.

The room was quite big and very clean, also the bathroom, Breakfast was really delicious with many kinds fruits, Asian, American and Continental breakfast. The staff are really friendly and helpful. I had very good and relax massage at spa with very professional therapist Ms. Riri. For sure I will return and stay at Hilton hotel when we visit Bandung again.

Nothing

The breakfast is one of the best I ever experienced in a hotel. The staff is very friendly. The swimming pool is comfortable.

It was too noisy. I asked for a very quiet room but the room was really not sound proof. It was close to a very busy street and you could hear the cars and motorcycles passing by as if it was next to you. I could not sleep at all.

The breakfast was excellent as usual. I always enjoy the various range of food offered during breakfast. The food is not only delicious but it is also satisfying. The room is spacious and clean.

The only downside is the unheated pool. The pool is beautiful, but the water is too cold. Please consider to have a warm pool because Bandung can be so windy and cold. I'm sure a warm pool will be a great selling point for this hotel.

The swimming pool is quite long, I like swimming. The hotel rooms are quite spacious with quite large windows. The counter and cleaning staff are friendly and very helpful.

I was staying at the hotel with my husband, at that time we used a taxi, when the taxi crossed the road, entered the hotel, my husband was shocked, our taxi was almost hit from the side, making him emotional, but the security guard at the entry portal answered my husband's questions/suggestions impolitely. The hotel manager compensated us with free breakfast. However, this incident made our mood and journey uncomfortable.

Everything! Let's start with the warm welcome from receptionist Firman, who also gave set of complimentary cookies for my little daughter. It's definitely cheers a day. The room is spacious and the double queen room is super great choice for family. Not to mention the breakfast. Various menu from traditional to international also some snack for kids like rambut nenek is need to appreciate. I also want to mention the matcha ice cream, it's so delicious. Will definitely stay in Hilton again when I visit to Bandung.

Nothing just need to spend more night i guess

The staff were amazing. Really polite, good out of their way to make sure we're comfortable, and reliable. They were definitely the main highlight. The room was clean and cleaning service did more than expected.

Our room were in front of the lifts and the soundproofing wasn't great. There were a few loud late nights that disturbed our kids' sleep.

The breakfast was awesome and the location was great looking over the pool. Genta made our stay perfect if it was for him our holiday would have been different. Nice but different. He a friendly pleasent kind person which stands out in our minds. 100% ++++ to him.

Can't answer that 1 as there wasn't anything we didn't like.