Let me start with an advise; when you come to Japan go to Kyushu and stay in this hotel. My wife and I enjoy our last evening here (we stayed 5 nights) and this hotel is excellent. The location, the room (we stayed in the suite), the food, but most of all the excellent staff. The staff make you feel welcome, the service is warm and personal, yet professional at the same time. They know who you are from the moment you arrive. One of the best performances we experienced and we travel a lot. My wife has a rare allergy and they provided special meals for here. Exceptional. The hotel is also very clean and is recently renovated. The onsen in the room and the public one are comfortabel / beautiful. The location is perfect to visit Mount Aso, Kumamoto, Beppu, Oita, Takachiho gorge et cetera. Can’t recommend this place enough!

All above expectation

Nicely located in a rural location in the Mt Asa area, this is a really nice Ryokan with amazing staff that are really welcoming and helpful. We stayed in one of the private onsen rooms which is basically a large stone bath that you can fill up yourself and has views out to an outdoor pond but is screened so that it is still private. This was a really nice feature because we could control the temperature of the onsen bath for our 2 year old child as we often find that the public onsens are a little too hot for her. The onsen water is from a genuine hot spring because you can smell the sulphur in the water The food in generally was really good with a huge variety of traditional japanese dishes and great service Overall I would say that the service was just amazing, the staff are really helpful and friendly. We really couldn't ask for more.

Everything was perfection - starting from my arrival, public bathhouse experience, the cozy room, delicious dinner and breakfast and very kind staff members. The view of Mt. Aso from the third floor lookout and the footbath area is impeccable. Also, much special thanks to Mr. Isao Tsugayasu, who was extremely helpful and kind to us throughout the stay! He truly made our experience at Yumeshizuku unforgettable. Thank you so much again for your kindness and hospitality. I look forward to my next stay at Yumeshizuku in the nearest future.

Nothing! Everything was perfect.

I had an excellent stay in Hotel Yumeshizuku. Before my arrival, staff provided the choices of meal to choose. Upon arrival, they were very helpful, from checking in to bringing us around. The room is big, the bed & quilt were so comfortable.There is an outdoor hot footbath for our tired feet. Both dinner & breakfast provided was so yummy. I've nothing to complain except my stay was too short. Will definitely come back if I've a chance.

The property has ample car park and the private onsen is easily accessible from the room. We also like the large room with standard beds, tatami living room and a standard TV area. The bath experience is fantastic. The dinners and breakfast were all of high quality and good quantity. It is also a convenient hotel to launch visits to ASO. The only challenge is that one must drive there.

Nothing. The hotel is in an isolated area which is why we chose it.

Liked everything. Better than some five star properties I have stayed in. Wonderful staff, comfortable beds, a private onsen with a beautiful view and meals you want to livestream. This is a really special property.

Nothing. Everything was perfect. Stay here if you can afford it and a room is available.

The property was situated perfectly across from Mt Aso. Had the clouds not been in the way we would have views during check-in, during dinner, from our outdoor hot springs and from the observation deck, the weather was uncooperative and we missed out on the view but did not take away from the location of the hotel itself.

The facility is very new (recently just renovated). Excellent onsen (indoor and outdoor). The staffs are well trained and very friendly. The Japanese food was excellent! I would highly recommend this hotel and would definitely come back again.

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A lovely hotel with exceptionally friendly and helpful staff. We had a fabulous stay. The meals were ALL exceptional! It's a beautiful setting and perfectly located for hiking around Mt Aso.

Nothing.

A gem of a place with spacious and comfortable room, delicious dinner and breakfast, breathtaking views from Onsen and at the restaurant, served by wonderful staff! Will want to be back again!

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