I think it was the most beautiful hotel I’ve ever been to. The room had a stunning view to the river, the living room tatami felt like a movie scenario, there was a bathtub with a stunning view, an air purifier, and even a massage chair in the room. But the number 1 highlight for me was the incredible way we were treated by the staff and most of all by the hotel owner. We really felt like VIP guests. He saw we were going to visit Attack on Titan remote locations, and offered to bring us by car. We had a great time talking during the tour, with the maximum comfort. He was super patient to wait for us to leave the museums, shared tips of the city, took pictures of us… It was a magical experience! I’ll never forget that. I asked how we could thank him, but he didn’t accept anything. Also, on the first night, one of the staff employees also offered to bring us to a cafe of our choice when we arrived, since it was raining a lot. Next time I’ll definitely stay there again and also recommend to friends.

Only a minor thing - there was a light smell of mold/old furniture, but considering that the hotel is 150 years old, it was quite clean and well maintained. Also, after a while, the smell was gone and/or wasn’t bothering me anymore.

Lovely peaceful location on the river. Quiet location, so not much around in the way of shops, restaurants, coffee shops ect. But we had been travelling for a while so we were happy just to rest, looking at the view from a lovely deep bath. The staff were lovely and the breakfast has to be one of the best experiences of our trip. Thank you to the amazing ladies who made and served the Japanese breakfast in true Japanese style.

It was fantastic for what we wanted, really quiet. If you want shops, bars, restaurants. Then maybe not the right place for you. But we loved it.

Our stay at this hotel in Hita was truly one of the highlights of our trip to Japan. From the moment we arrived, the service was beyond impeccable—the staff went out of their way to ensure that every aspect of our stay was perfect. The hotel itself is wonderfully located, offering clean, well-maintained accommodations with a warm and inviting atmosphere. We requested a nice room, and they generously provided us with one that had a stunning view of the river. While the rooms aren’t particularly large, they are thoughtfully designed and incredibly comfortable. The bathrooms were excellent—modern, spotless, and well-equipped. What made our experience even more special was the outstanding hospitality of the manager and his staff. When they heard that we wanted to visit the pottery village, they personally arranged transportation for us—something that truly went above and beyond. Their kindness, attentiveness, and willingness to assist made us feel incredibly welcome. This was, without a doubt, one of the best experiences of our entire trip. A huge thank you to the manager and the incredible staff for making our stay so memorable. We would absolutely return and highly recommend this hotel to anyone visiting Hita! 🌸✨

We didn’t dislike anything

Very nice hotel right on the river. Huge bathroom with tub looking out to the water. Staff was super. Ask for restaurant recommendations, especially sushi. They sent us to one of the best and friendliest sushi places on our trip, only a block away. Coffee 24 hrs in the lobby. Nice full hotel Japanese breakfast restaurant is worthwhile - not many bkfst places around except Lawsons. Beautiful lobby and terrace with comfortable seating above the river. Follow the river walk below the terrace to the Hita island with an old shrine on top. Continue across the pedestrian bridge from the island across the river to a nice Starbucks. The hotel arranged a trip to the famous pottery town of Onta, with it's numerous water-powered clay hammers. Nice small Soba restaurant there. Hotel offers free shuttle service to the train station.

Very nice staff. Large room. Staffs are very helpful and friendly. The set meals taste very good and of right portion. Futon are super comfortable and had a very good night of sleep. Nice view of river from the room.

Outdoor public bath is too small. Also encountered some inconsiderate guests who talked loudly in the onsen. The water running out from the shower in public bath are fairly weak and some are not hot enough. The bathroom inside the room is smelly, likely due to clogged drains. Overall everything is quite worn out.

The room was clean and spacious with a great view of the river. The hotel owner had good English and very friend. He chatted to us about working for a couple of years in Ireland (our home country) a number of years ago and offered to drive us to the Attack on Titan museum!

Excellent mountain & river view from room. Very friendly staff especially those in front desk. Abundant dinner & breakfast (especially for first night) but it's a bit rush ( the meal finish in 1 hour).

The outdoor onsens are not hot enough sometimes.

Beautiful river views, room was not a traditional Japanese one but still got lovely tatami and shoji screens. Loved the onsen upstairs..the free bike rental, the lovely staff..only stayed one night, wish it had been longer.

That at night it was difficult to find somewhere to eat. This has nothing to do with the hotel..just that, as a foreigner, alot of the izakayas and small restaurants felt inaccessible.

Staff is really kind, and the owner is a really cool person. Also, the onsen is great for relaxing. Had a great time, and got know many interesting places near the city. Do not hesitate to ask for sightseeing recomendations, I got lucky and they took me to see a few. Trully grateful for the whole experience, 5 stars.

Our dinner and breakfast were delicious and had exceeded our expectations. I wish we had more time to purchase some of the local ingredients used in our meals. The river view from our room and the walk along the river were relaxing. The onsen is relatively small but it has a relaxing river view.