Staff where so helpful , day we checked in there where 2 men they spoke English and did their best to help us . Dinner and breakfast where great , room with privet onsen nice experience .

Property is quite old and it doesn’t have elevator which was problematic for my mother . Also , if you come by bus you have to be careful because they run only few times per day .

It’s pet friendly, so yu can take them to the pool area The staff are very nice

They are no shops around the hotel, so you need a car !

staff

run down. needs to be updated. the price isn’t the best for the run down facilities

Relaxed atmosphere and space

Nothing

I like private open bath attached in room.

location and staff was supportive.

after checking, room was good but bed cleanliness was negative as blankets and bed liner has fainted spots and not hygenic. though on request, I was provided replacement, but it feels that normally this is acceptable level for the staff to keep such blankets in the room.

The in-room dry sauna and deep tub for open air bathing was amazing. Nearby beaches are beautiful.

Outdoor swimming pool was only half full of two feet of warm, dirty water. Despite there being no mention of this on the booking website, in order to eat in the onsite restaurant you needed to have booked meals at the same time you booked the room. We had not done that and we’re forced to walk 30 minutes in extreme heat with our kids to get to the nearest restaurant. It’s a 10 minute walk to the beach along a road with no sidewalks.

private Onsen on balcony

aged hotel with some restrictions. Value for money not so convincing.

Location is great

The aircon is malfunctioning so we are awake the whole night

Service and staff were friendly and nice

Mold on the curtains and floor was warped from water damage