This place took good serive to another level. From the start of my stay till the end, the staff went above and beyond to ensure the comfort for my husband and I for our stay there (for example, the check in was in the lounge instead of the counter where they guided us to our room, and the excellent and prompt service for our in room meals). Rooms are clean, spacious, and comfortable. The access to the beach and the onsen facilities were great!

I's not a big deal but I noticed the hotel itself could use an update (I noticed the wall paper in some areas that are damaged being an older building).

The food was excellent with very impressive presentations. We had half-board and the latest breakfast serving was at 8:30, the latest dinner at 18:30. Not much happening in the evening, although the onsens were great. It felt like a spa-resort more than a bustling hotel, but we enjoyed it. We had a traditional room with futons and a lovely sea-view. It was simple but comfortable and clean.

The hallways need renovation, but everything seemed very clean and it was not a problem

Excellent location overlooking the Pacific. A modern hotel but with traditional Ryokan - style rooms available plus an onsen bath and a small outdoor pool. Obviously popular for surfing. Staff very helpful, well trained and cheery. Choice of cuisine available - Japanese and western. Food provided very well presented, expertly served and tasty. Hotel provided a courtesy coach to and from the town centre.

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The staff provided the best service I’ve ever received at a hotel. The view was amazing. Great location with lots to do around Shimoda. The Japanese onsen was amazingly beautiful.

The building is older and showing some wear and tear but the carpet seemed new in the public spaces. I didn’t care for the western style jacuzzi but the Japanese style made up for it.

Incredible view, with amazing private Onsen. The room is spacious, and it has really nice features like glass pane shower rooms and balcony. The staff was really friendly and nice, with really great services.

The price seems a bit expensive for one night, and they didn't have menus to order in the room so I had to wake about 20 minutes to go to the nearest restaurant. Location is incredible for the view, but the convenience store and restaurants are way too far away, and also we had to make our own bed, which was tad annoying.

The welcome reception was very nice, all staff on the property were very respectful and kind. Our departure was very nice. We had a room overlooking the Tatadohama beach and had a private hot tub (bath), which was delightful. The meals were extraordinary, so much food and we felt we were eating very traditional Japanese meals, which we appreciated.

Nothing.

Stunning view of the coastline. We enjoyed our room with private onsen bath. Morning swims at the beach also a highlight. The meal sizes for our included dinners and Japanese breakfast were extremely generous, so be prepared! Meals showcase a variety of local seafood both raw and cooked so best suited to those with adventurous appetites.

Hospitality- very nice and pleasant staff, and the delicately prepared kaiseki dinner.

I guess the hotel has been around for some years therefore showing its age, however the good price, sea view and food compensate. The location is a bit inconvenient but they provide shuttle service.

Very large room overlooking the sea is a major highlight. Very nice onsen with great view as well. Direct access to the beach which is very handy.

We didn’t get it clear that we had to book in advance for breakfast so no breakfast for us. Same for diner where we missed the deadline by 20’ and not much flexibility was shown either.

Stunning location overlooking a wonderful sandy beach. Helpful staff. Comfortable rooms. Good dinner and exceptional breakfast.

The balcony area outside our room was a bit muddy and uncared for and the chairs and table not very comfortable which was a pity as the view was spectacular and it would have been nice to sit out there.