I loved the pleasant weather of kitakyushu and yes Japanese hospitality. The hotel location is good and the hotel staff is very supportive.

Language problem even with hotel staff. They don't understand english.

They offer a delicious breakfast buffet which is suitable for all ages, even for my 15 months-old baby. In addition, I also can borrow some toys or picture books for my baby during our stay.

I think the hotel is ok. It is definitely ok for the price you pay. A few benefits they also have is free coffee at certain times throughout the day with Miso soup and rice, and a free can of beer each day available for customers. Definitely make sure to request it though immediately to get your daily beer. It may be hard to notice the advertisement. Of course, if you are drinker :)

I don't have anything major I disliked here.

kind staff services from checkin to checkout affordable rate

a bit distant from JR Kokura station a bit old in-room facilities, but not problematic

Very great hotel

Location.

Old building, old facilities, and slow elevator.

Very good hotel, excellent location, clean and comfortable room, great breakfast, very helpful staffs!

One of the representative at the reception desk is really nice.

The bathroom is a bit old.

Central air, cannot change the mode between air con and heater

it's in the city.

One of the rooms we were given had an awful smell. and we had to ask the reception people to give us another room. the guy staff came with us to check the room himself, and he thought it didn't smell. he reluctantly gave my cousin another room and although the room was a little better, the bathroom was still smelly, but we didn't bother asking them again, especially after how they dealt with our first request. I thought that their onsen will somehow make up for it but it was probably the dirtiest onsen I've ever had in Japan. Such a shame because their location is great, and I think if they just give the place a good clean, I won't be writing this kind of review.