Mercure wakayama is one of the best hotel in wakayama.. The room is really spacious..really big enough for 3 people..we booked mountain view room. Even though the location quite take some time to walk from the nearest sea.. But the location is very good.. We really like the outdoor onsen n the cleanliness of the onsen facility.. We also like the breakfast buffet in the morning.. There is also a shuttle bus to go here n from the train station., it's really helpful for the tourist

Maybe a little bit ambience of old hotel from some corner of the hotel.. But overall the facility is still in good maintenance

Nice hotel with amazing Onsen (indoor and outdoor) and a great dinner buffet. I enjoyed the nice view from my room, especially the sun rise was amazing (I stayed there mid April). The hotel rooms are a bit old, but it was fine with me. As mentioned, I did enjoy the variety of the food provided for dinner. As I had to leave early, I cannot speak about the breakfast.

My parents love the spa with an absolutely fascinating view They also enjoy the free bar (when the whiskey ran out the staff replenish ASAP) The front desk staff was very nice , although he might not be very fluent in English he tried very much and show his sincerity. And the information was still clear.

The bad was hard The toilet has a smell because it is old

Excellent view of Hashigui Rocks from women's outside Onsen. Big inside Onsen. Nice soft music and good smell everywhere in the hotel. Free parking. Spacious room. Happy hours free drinks and snacks at the lounge. Good breakfast.

The receptionist speaks quickly, and there is no smile when checking in. It's too complicated to connect WiFi.

The room is super spacious, the buffet dinner offers a very varied choice of dishes and all of very good quality. On top of that: good coffee free of charge in the reception room at breakfast time. At the time we were there, the hotel was mostly frequented by locals, which added another dimension of charm and authenticity.

This is a good hotel with it's price. They have nice breakfast and free service for drink and aperative s in the night. Spring is nice as well.

Carpets have to be changed, they are dirty and smelling. Hotel needs to be renewed, sure the price will change but will be better.

An excellent onsen Hotel . They had free drinks in the afternoon and evening, which was amazing and the outside pool faced the ocean, which was beautiful. Extremely reasonable price for the quality.

Everything! The staff were very helpful too

Location excellent - lovely views. Onsen average. Happy hour was not mentioned but was a very nice surprise

It would be nice to have some kind of protection around the pool as it is very windy (glass walls would be great but maybe rather expensive

The staff was excellent, warm and very helpful. The location is very nice, with a good view. Breakfast and dinner were great, and very diverse in dishes and drinks.

The rooms could use an uplift. They were very simple, and even a bit old fashioned.

Free drinks and snacks Great food Onsen Staff View Shuttle bus

Too far from town to walk Huge building spoiling the environment.