The service was exceptional! I believe we had access to a shared bathroom and bath house, but we didn't see another guest the whole time - it felt like we had the place to ourselves. The meals were varied and delicious and they included seasonal dishes. The garden is beautiful and we felt like we were in the forest, not a city. We stayed one night and took advantage of the bath house in the evening and again in the morning. Our stay was so peaceful and relaxing!

Communication was a little difficult but we used Google Translate and it worked out okay. A guide for wearing the yukata they provided would have been useful.

Wow, what an incredible place to stay in Kyoto. We stayed one night and it was a perfect cultural experience that we will treasure from our trip in Japan. From the private multi-course dinner to wearing yukata to the bathhouse, it was excellent. The staff were warm and welcoming. We would love to stay again.

Not a negative but something to be aware of - showers are in the male or female bathhouses on the property and are not private as Westerners might expect. This was something we knew about and didn't mind, we had the place to ourselves in the evening, but worth noting to those who might be uncomfortable with such an arrangement.

River side rooms are very pleasant. We stayed during a typhoon and still got a good night's sleep without any issue. The bathing facilities are a little dated so if you're into modern onsen, then it may not be for you (my partner, female, wasn't a fan of the facility but I, male, didn't mind the old school bathing vibe). Dinner and breakfast offered a great selection of different dishes following typical kaiseki style dining. Gardens within set a lovely atmosphere. Staff are very accommodating. Not all (or any at least based on who we interacted with) speak fluent english but were incredibly accommodating, resorting to translations via google where possible. Overall enjoyed our time and experience here.

Enchanting, wonderful, beyond expectations, Heihachi Tea House Inn was everything I had hoped for when staying in a traditional Japanese Ryokan and more. Let’s start with getting to Heihachi. It was an easy bus ride from the Kyoto station which literally stops in front of the inn. As we walked into the inn, we were approached by one of the staff who immediately helped us with our bags, took us to our room, and we were given tea and mochi while they checked us in. The inn itself is beautiful and absolutely meticulously cared for, and the rooms are spacious and comfortable. The onsen was a delight, and my husband and I felt rejuvenated in the sauna. Dinner and breakfast were thrilling experiences with tasty food, and a different menu each meal which we appreciated. The entire staff at Heihachi were kind, welcoming, and friendly. It was truly a fantastic experience, and if I ever come back to Kyoto I will 100% stay in Heihachi Tea House and Inn again. If you have the opportunity to book this place-DO IT!!!

Although the location is a bit far from downtown Kyoto, but it’s a very beautiful traditional Japanese hotel. With its 450 years history, this hotel has accommodated countless celebrities including some most famous Japanese writers, and our stay was an unforgettable experience.. A river view is just there, from the window of our room, we could hear the relaxing sound of water. room is well equipped and comfortable. We booked for 1 night with dinner and breakfast. dinner was Kaiseki course featuring seasonal vegetables and tile fish, which is Heihachi’s expertise. every dish was visually delightful and amazingly delicious. Breakfast was Japanese set as well. like most of old hotels in Japan, they have Japanese style bath, and there’s a special sauna space like an igloo, with straw mat inside. the bath time is quite luxurious. we took breakfast after bath, in the room with a riverside view, listening to the sound of river and birds in the tranquil spring morning. we certainly recommend you to spend several nights here.

nothing.

This is such a beautiful place to stay! Located in the city, but feels like you are miles away from it. Quite, comfortable and magical both during the day and in the night. The staff is extremely helpful and friendly, the room authentic and comfortable and the food is divine. The sauna and bath experience is just a wonderful bonus. We had an amazing time!

Everything worked together to create a very special experience. The bath and sauna, dinner, breakfast, the beautiful outlook onto the river where we saw a deer. It has been in the same family for 22 Generations and i would say over that time they have perfected a very genuine and involving guest experience of a Traditional way of hospitality.

Very nice traditional tea house ambience, with the background noise of the river, and bucolic set-up. Really good, traditional dinner.

The breakfast was very similar to the dinner, with soup and tea at the same time, at 8 am. The location is quite far from most Kyoto attractions.

Riverside location with a waterfall right out our back windows. The facility is enveloped in lush greenery and sakura which were in full bloom. The charming train was a short walk away and gave us access to all of Kyoto.

Everything was amazing. The food, service, view with the sound of the river and it was so peaceful and comfortable. The private bath was a lovely touch. I enjoyed the sauna too

It was far from the centre but I think this is part of the charm of being next to nature