I was looking for a luxurious hotel with Kyoto touch, cozy, away from the buzz yet easily accessible. Totally happy about my choice. All the staffs were friendly and helpful. There were 2 gardens surrounding the premise with an open view, one of them outside the restaurant where we had breakfast daily. Breakfast was delicious and beautifully presented. The room was cozy and fresh, overlooking the temple afar. High quality toiletries, beautiful tea set and well stocked drinks. The indoor flower arrangement in different corners of the hotel was tasteful and warm. It was also a pleasure to take a stroll in the quiet neighbourhood, where places like Nanzenji and Kyoto Kyocera Museum were accessible on foot. There's a bus stop right outside the hotel where we took the bus directly to the Arashiyama district. We really appreciate the professionalism and hospitality of all the staffs, especially Mr Shinkawa who greeted us every morning to make sure we were having a good time.

Attitude of the entire team .. English speaking very energetic and hospitable staff👍🏾👍🏾👍🏾👍🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

Breakfast for us Vegetarians .. is a disaster

Although there were only two breakfast options, the service was amazing, and the omelette was soft, layered, and delicious. Starting the morning with a view of the garden was simply the best. The location is wonderful, nestled among quiet temples and within walking distance of Kyoto’s cultural centers.

I kinda wish it had a spa or onsen… but honestly, the bathtub in the room was spacious enough to soak and relax. I absolutely loved the decor just like the rest of Okura, every detail was so thoughtfully designed. The whole place felt safe, luxurious, comfortable, and incredibly zen.

This property is so peaceful and nice, I left this morning and wish I could go back. They don’t skip any details or cut any corners, everything is thought through and incredibly high quality. It’s not just surface level aesthetics, it’s truly a high craft and well designed property and room. The only possible “negative” could be that its location is a bit of a walk to the over touristy areas of Kyoto (Gion, main River, etc), regardless, it’s still pretty close to the Philosophers path. If you’re looking for something quiet, not touristy, but very very high quality (at a very very reasonable price), this is by far the place. Our stay here cost us well less than half of what we paid for “luxury” properties in Tokyo and Osaka, but Okura was by far nicer.

Lovely comfortable room. I love the location of the hotel as it is quiet and not centrally located where there are lots of tourist. That said it is not that far from the central of Kyoto.

There’s no room service.

The room and the comfort

Location is a little far from the city center

Nice room for 3 people (we were upgraded to a 45 m2 room). Friendly and helpful staff. Good breakfast (served at the table, no buffet). Quiet location, just make sure to tell taxi drivers to take you to Hotel Okura Okasaki Beitei, as there is another hotel Okura downtown Kyoto.

The restaurant only offers set menus (quite good, but expensive). You can eat à la carte in the lobby, but they've got a fairly limited choice. A bit far from the city center (but at least it's quiet). Staff wasn't able to help us buy shinkansen tickets.

The continental breakfast was excellent with lots of fresh fruits, veggies, and breads. We had orange juice, coffee/tea, and you had the option to add on french toast. This is NOT your American Continental breakfast at all - it was amazing!!

I wished they could have changed the room from a triple to a double when one of our family members was unable to come. They could not accomodate this request.

Service, room, Japanese breakfast and dinner were excellent. My wife mentioned that it was my birthday and I was left a very sweet message in my room. We purposely chose this location to be away from the more busy areas of Kyoto. Logistically, it worked perfect. There is a grocery store across the street. Taxis were easy and convenient and we were also able to walk to the Philosopher’s Path and other areas easily.

Nothing

Everything about this hotel was impeccable. The quality, simplicity, service and especially the beautifully appointed room - modern Japanese design elements and the attention to detail is second to none. Great location as within walking distance to all the beautiful temples and shrines, philosopher's path etc. The guest relations personnel paid attention to every detail including helping to recommend and reserve restaurants. Ms Masumi Sakamoto and Ms Tien Nguyen were exceptional and I thank them for taking good care of me.

I really can't think of anything here.