There is a lovely view over the Higashiyama mountains and temples. We had complimentary snacks, made locally, super delicious and a bottle of white wine for our greeting. I turned on the music and chilled out with a great view over the river. The manager recommended and booked an early dinner at the restaurant for us and selected the course—a wonderful and satisfying portion. We got a taxi there and walked back. It's just incredible along the river. The next day, we rented bikes, which the concierge organized, went up and down the river, chilled out, went to cafes and the botanical gardens, Kamigamo Shrine, and used the picnic blanket from the room for a rest. We shopped for local desserts at Demachi Futaba, the local confectionary shop, a 1-minute walk away. Best I have ever had.

Lovely location away from touristy spots but still only a ten minute taxi ride to Gion. Great to watch the local people on the river and to see the black kites. Breakfast delivered to our apartment every morning … a nice touch. One of us developed a chest infection while staying .. the staff went to extraordinary lengths to help us with the doctor and made sure we were ok. Delightful people.

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I booked a suite with garden river view and got a complimentary upgrade to a Panorama suite. Beautiful interior and wonderful feeling floating above the river. I was a le to see the mountains and shrines beyond. The manager Rio was so kind to book all our restaurants. The high season is super busy, but we haven't missed a single thing. Excellent location and very near my favorite Shrine, Shimogamo Jinja. The other days, we hiked up and down the river, lovely places and restaurants in the neighborhood. For sure, try the local deserts offered.

The manager let us check in early. We were super exhausted. I booked Garden River Suite but got a free upgrade to Executive River Suite and delicious afternoon tea treats. It was a super location close to all the sites we wanted to visit. Luxurious ambiance, new property, and great care for detail, service and cleaning. The concierge booked a fantastic Kaiseki for us- super attention, organization, and real love for their work. 🍾 🥂

Calm and serene location by the river. Quiet neighbourhood with authentic local shopping in the backstreets. We used the riverside walk to get around. Front desk staff, concierge and cleaning staff were very attentive. They provided a tour itinerary and arranged a guide for us. Suite is huge with artwork. Amazing view over river and mountains. Full kitchen, microwave, washer-dryer, everything you need. Support via WhatsApp, and around the clock in person. Fantastic.

The manager allowed us to check in early and prepared a lovely surprise with champagne, mochi, and a romantic decoration—an extra bed for our kid free of charge. Originally, we booked a Panoramic Suite but changed to a Garden Suite as we wanted to have breakfast in the greenery. The staff was super accommodating and let us use their company phone, as I left mine in the taxi. Luckily, we kept the receipt, and it is on its way back to us. Thanks so much for arranging. We extended for another day. The concierge booked a great Teppanyaki experience, a taxi on the way back by the front desk, as we were exhausted. Very thoughtful. Ultra-modern. Smart home system. TVs supported dual Bluetooth headsets, and we made movie night while our sonny was sleeping. Complimentary minibar, refilled every day. Including white wine, snacks, coffee, tea, etc. Breakfast was delivered to our suite every morning, varying every day. Imperial Palace is a few minutes' walk away. It has beautiful gardens and Riverside cycling, and we used the picnic blanket from the room for riverside lunch. The local market is impressive, with delicious confectionary shops. This hotel is located in the north, close to nature and most attractions. The train station is also a few minutes walk, but we have not used it. Most attractions are walkable. We prefer it to be quieter than downtown, so this was perfect.

New, modern, and bright. Very clean. Hospitality staff was onmnipresent and took care of the room every time we left. Beautiful flowers in the suite. Fantastic views. Tastefully decorated, a lot of small, fine details. The concierge was top! Knowledgeable and fast. We're planning to be back after our Tokyo visit.

Wonderful greeting with local Mochi and a refreshing glass of champagne and green tea. We were able to check-in early at around 11:30. Thank you to the manager for her flexibility. This boutique is located by the River. Our suite had a clear view over local shrines and the river delta. Imperial Palace is 5min walking distance. Shimogamo Shrine, a 10 minute walk. Concierge booked a three day tour guide for us who took great care of us. We booked last minute and could not get good restaurant or guide reservations. Rio took care of everything. Lovely property, manager showed us other suites too, spacious and home feeling.

Wonderful, spacious suites with extensive views over Kamo River and Higashiyama. Small boutique, very private and luxurious rooms with refined decoration. Smart Home system and great amenities. Wine cellar, fully equipped kitchen, and all-inclusive minibar and complimentary breakfast. Friendly concierge who took care of airport transfer with luxury limousine as well as all our fine dining and restaurant reservation needs and guide to Kyoto sites.

Their chauffeur was polite, the car was comfy and very premium, clean. Great start. We went straight to our suite and had tea and some crisp white wine waiting for us. I live in a portered building back home and had the same feeling, personalized - nice touch. Ms. Mahcha set us up with a few places to visit in the oldtown, we walked there just heading south along the river. After a light lunch and visiting some 'secret' shrines, front desk sent the car to pick us up. Dinner they had reserved a modern Kyoto Kaiseki restaurant. Owner spoke very good English and the course menu was also personalized - concierge had communicated all our likes to the chef. Beautiful Michelin rated dinner counter seats with view over the river. Our suite was also very very nice. The lounge area has a beautiful unobstructed view over the river. Soft leather sofa, coffee table and nice sound system. I was worried the blinds would not fully black out, but the open plan suite has separate blinds for the bedroom. The bed itself is huge, I think pillow top and high off the ground. Sheets and bedding very soft, very luxurious. Cleanliness is top notch, no dust or fingerprints anywhere. Probably one of the cleanest hotels I have ever stayed. Washer-dryer worked great, we washed two rounds and complete in 4h. Staff was even so kind to iron some things for us as we were away. Overall the entire suite is very comfortable - all amenities luxurious. Bathroom amenities are AESOP, the hair dryer is Repronizer :-). My hubby has a pollen allergy, Ms. Rio was so kind to visit the pharmacy to collect some meds for us and book a doctors appointment before we head to Tokyo. Everyone treated us so kindly - they really cared. We will come back for a long stay, 5-7 days or so.