The staff was very helpful and polite. We arrived before our check-in time, and we were allowed to lock up our suitcases and leave them while we explored Kyoto. The breakfast was very clean and well staffed. We had a choice of salad, make your own pancakes, cereal, canned fruit, yogurt, cereal, bread/toast, croissants, boiled eggs, latte, cappuccino, juices (No miso soup though). The room was large enough for all 4 of us. The washing machine (soap was in the room) and drying room (in the shower room) allowed us to wash our laundry daily. A hanging rack in the room to hang our clothes. The bathroom had a bidet. The bidet was in a separate room from the sink and the shower. The kitchenette had everything we needed. The fridge was decent sized for a hotel. The hotel was near a mochiya and an arare store. We walked along the river to the train station. Good location. Quiet neighborhood. It was in a safe neighborhood. There is a rooftop lookout. I would definitely stay there again! Oh yeah, and popsicles in the afternoon/evening in the dining room area.

There really wasn't anything to complain about. Everything was great.

Hiyori Stay Kyoto was everything we could have hoped for and more. The front desk staff were exceptionally kind, helpful, and welcoming – truly outstanding service that made us feel right at home. The breakfast area was full of thoughtful touches, with generous food offerings and drink machines available anytime. The location is ideal – right next to the river, with a beautiful and easy riverside walk that takes you to the city center in just 15 minutes. Our room was compact yet incredibly well-equipped – everything we needed was there, and nothing was missing. A perfect hotel in every way – highly recommended!

Honestly, everything is perfect

Hiyori Stay Kyoto Kamogawa is one of the best hotels. The room is clean and spacious enough for 4 adults. They provide pajamas for the guests. They also provide luggage transfer, so you don’t have to go to the nearest Yamato service center. Everything you need is in the room. The best part is that they provide facial wash, moisturizer, and cleansing milk. The receptionist is very friendly and helpful. No wonder the hotel has the best ratings. I highly recommend this hotel for anyone staying in Kyoto.

It would be even better if they could provide a Muslim-friendly breakfast. However, overall, I would definitely stay here again in the future. The convenience, thoughtful amenities, and excellent service make it a great choice for anyone visiting.

The hotel was lovely. Our room was spacious for four people and had shelves to unpack clothes on. The kitchen and table set-up were great, and a stick vacuum cleaner was in the room. The bathroom turned into a clothes drying room, and was able to dry a full load of washing overnight. The breakfast was good, our kids loved the pancake maker and I enjoyed eating some fresh salads for breakfast. Every evening the dining area was opened up to come grab a hot or cold drink and an ice block/ice cream which our kids loved.

As we were on the ground floor we didn't really make use of our outside patio area. The location of the hotel seemed a quiet area and with two young kids, we didn't find it easy to find a quick meal close by.

This property is really lovely to stay. The room was perfect for my husband and I and our two teen boys… a whole comfy bed each! Staff were all genuinely friendly and helpful.. one even spotted us when he was off work out in Kyoto and waved to us. Could not fault anything. Property is away enough from the busy areas to be quiet but close enough for walk or uber. Close to output station but also to another small Keegan line station for Kyoto essentials. Make sure you go to the rooftop at night. We had it to ourselves most times

Nothing - could not fault our stay.

+ great location, in a quiet area but a few minutes walk from Gion and close to the Shichijō stop of the Keihan railways, which connects you with many places to visit, such as Fushimi Inari and Byodoin Temple in Uji. + comfortable room with well-stocked kitchen area. + simple but very good breakfast, really appreciated, especially the pancakes! + very friendly staff and everyone spoke excellent English. They were extremely helpful in assisting us with shipping our luggage to our next hotel in Tokyo. + beautiful common areas. You can see that the place has just been renovated and that they wanted to convey the atmosphere of Kyoto in every detail. It was a really pleasant stay.

- nothing, everything was perfect..

This hotel was ideal for our family trip. One room, four beds. Kitchen equipment was just enough - so perfect. We stayed 5 nights so the fridge and washing machine were really useful. Great space and convenient location 15 min walk from Kyoto main station and two mins to other lines. It is in a quieter area but walkable to lovely spots and transport. There was a basic breakfast. If you want a full breakfast choice this is not the place....but if you are happy with a coffee/pancake then it is. Everything worked as it should and we had no problems at all. I'd recommend to all.

The room was extremely spacious and 4 beds. It had a full kitchen, living room, as well as a washing machine in the room which came in clutch as we were mid trip with a bunch of dirty clothes. The room that we got felt more like an apartment than a hotel. Short walk to the stations that took us to Osaka and Nara. We were provided a great view of the river and there is access to the rooftop too.

The closest combini was a bit further than I would have liked it to be. This is understandable as the hotel was located in a more residential area than all the other places that I have stayed at.

Location was great, right next to the river which is a beautiful sight during sakura season. 15 minutes walking to Gojo-Dori, Sannenzaka / Ninenzaka streets where you’ll find dozens of great eateries, dessert and snack shops, restaurants and craft stores. There are also plenty of good restaurants and coffee shops/cafes just within 5 minutes walk from the hotel too. However, you’ll need to bike or take a cab to Teramachi Kyogoku / Nishiki markets, which are northwest of the hotel, across the river, and great places to visit for shopping and eating. They are a little far to walk from the hotel especially if you’re going to shop. Hotel staff is very helpful and speak English well. Rooms look brand new and are super clean, spacious and comfortable.

Pretty noisy from the street in front of the hotel. Better noise insulating windows would be great on the side that faces the street.

We stayed at four different hotel apartments during our trip to Japan, and Hiyori was my favorite. I loved the layout of our room, which was thoughtfully designed for efficiency while also being spacious. There was an enclosed hall leading to the bathroom and exit for the room, and this was amazingly soundproof given that my partner and I have different sleep schedules from the kids. This allowed me to pack up and do laundry while the kids slept. The breakfast was convenient and tasty so we didn't have to worry about it the night before or morning of. Also appreciated having access to drinks in the afternoon. The staff hired a cab for us a couple of times, and the front desk was always friendly, polite, and helpful. The hotel and room were clean. The self-service luggage racks for the day we checked out was convenient and safe.

A long mirror and some hooks in the hall would have been nice to have.