We travelled as three people, me and my two girls, so we were looking into apartment hotels for a more comfortable stay in Kyoto. At first, we expected to get the room with the view of the Kamogawa river. But as we continued to stay in our given room, the view of the mountains was much more welcoming to us. But the room and amenities were all complete and very clean. The kitchen area was the most enjoyable for us as it was very spacious. There was even a welcome note and some confectionery prepared for us, which was super sweet of them to prepare. The surrounding area is already very friendly to have a walk around, as it’s close to the Kamogawa river. Nearby convenience stores are also about a 5-minute walk to get to. And we have to mention about our receptionist, Jeff, who made our stay all the more worthwhile. Upon checking in, he was very patient to deal with us late at night and ensured that we understood everything about the room. When we were checking out, as we waited for our uber, he was being such a great sport entertaining our conversations as we told him about our travels. He went beyond to the extent that when our uber arrived, he helped to translate some details we wanted to relay to the driver and even stood outside the hotel, waving us off, until we couldn’t see him anymore. He was one of the reasons that made our stay in Kyoto feel very welcoming. Thank you Hiyori stay, Jeff and staff for making our stay comfortable. And we can’t wait for a time in the future for us to return back to the hotel in the next Japan trip.

Do be careful of the window blinds haha! It was completely on our side for not reading the instructions properly. But there were times that we’d accidentally tug on the string and the entire thing would lift up. Nonetheless, nothing really that we ‘didn’t like’, just an overall pleasant experience.

The staff was very helpful and polite. We arrived before our check-in time, and we were allowed to lock up our suitcases and leave them while we explored Kyoto. The breakfast was very clean and well staffed. We had a choice of salad, make your own pancakes, cereal, canned fruit, yogurt, cereal, bread/toast, croissants, boiled eggs, latte, cappuccino, juices (No miso soup though). The room was large enough for all 4 of us. The washing machine (soap was in the room) and drying room (in the shower room) allowed us to wash our laundry daily. A hanging rack in the room to hang our clothes. The bathroom had a bidet. The bidet was in a separate room from the sink and the shower. The kitchenette had everything we needed. The fridge was decent sized for a hotel. The hotel was near a mochiya and an arare store. We walked along the river to the train station. Good location. Quiet neighborhood. It was in a safe neighborhood. There is a rooftop lookout. I would definitely stay there again! Oh yeah, and popsicles in the afternoon/evening in the dining room area.

There really wasn't anything to complain about. Everything was great.

This is an excellent spot for our family of four. Spacious room and well equipped for the basic cooking we wanted to do during our week in Kyoto. While it is not as centrally located to restaurant options as we had hoped, it is within walking distance of Kiyomizu Temple and sites in Gion. We loved the rental bikes and took advantage of having the river in immediate proximity (definitely recommend this for anyone who likes to fold jogging into their vacation). The welcome drink and coffee access were a huge plus as we’d been missing decent morning coffee! Special thanks to Joe who moved our room to a high floor with a river view- staff were super helpful and friendly to us and our outgoing kids!

Super comfortable stay in the heart of Kyoto just outside the Gion district. Couldn’t have asked for better service or a nicer place to stay as was very comfortable for a family of three. As expected hotel rooms are smaller, but not cramped and the service and quality of the facilities was outstanding. I can’t say enough about the front desk, service, and all the associated amenities at the hotel that also come with your stay. A special shout out to the front desk, staff for helping out with money troubles with my bank and all the extra work that they put in around transferring baggage, as well as ensuring our stay was the best one that we could possibly have.

Nothing would recommend to all

The staff was very helpful and friendly and spoke perfect English. The room was very clean, fully equipped with everything necessary, including a washing machine and dryer, which was our main reason to book a room here. Our second reason was the location. Close to Gion district and many other temples and shrines. It's located in a quiet residential neighborhood, which we loved, it has supermarkets and various restaurants nearby. The train station is also very close. Both Kyoto main train station and a local one which has a direct train to Fushimi Inari. We really enjoyed our stay and next time we'll stay here as well.

The room was cute and worked well for our family of four. We tucked away the small accessory floor table and chairs in order to spread out the sleeping pads and blankets for the kids but there was still a dining table for use. We took a train from Osaka to Kyoto and didn't have to change trains within Kyoto to get to the hotel. Just a 5 or so minute walk from the station exit. The same station took us easily to the Fushimi Inari Shrine. 10 minute walk to Sanjūsangendō Temple. In theory, a 25-30 minute walk to Nishiki Market, Pontocho Park, Yasaka Shrine, Ninenkaza, or Kiyomizu-dera but because it was above 95F degrees all week, we used taxis for about 1200-1500 yen on average which the front desk helped call for us. The immediate area was very quiet, maybe a 5 minute walk before you hit any real markets or restaurants. The kids enjoyed the free popsicles and beverages from 3-10PM. We didn't do the breakfast add-on so cannot comment on that. The staff there were very friendly and helpful at all times. Free wi-fi worked great, although there was no password on it, so not very secure?

As others had noted, the bedroom was kind of small. I don't think a large suitcase would have fit in the closet, and there wasn't much space on either side of the bed; in fact, you had to step over the corner of the bed to stand next to it.

Hiyori Stay Kyoto was everything we could have hoped for and more. The front desk staff were exceptionally kind, helpful, and welcoming – truly outstanding service that made us feel right at home. The breakfast area was full of thoughtful touches, with generous food offerings and drink machines available anytime. The location is ideal – right next to the river, with a beautiful and easy riverside walk that takes you to the city center in just 15 minutes. Our room was compact yet incredibly well-equipped – everything we needed was there, and nothing was missing. A perfect hotel in every way – highly recommended!

Honestly, everything is perfect

Hiyori Stay Kyoto Kamogawa is one of the best hotels. The room is clean and spacious enough for 4 adults. They provide pajamas for the guests. They also provide luggage transfer, so you don’t have to go to the nearest Yamato service center. Everything you need is in the room. The best part is that they provide facial wash, moisturizer, and cleansing milk. The receptionist is very friendly and helpful. No wonder the hotel has the best ratings. I highly recommend this hotel for anyone staying in Kyoto.

It would be even better if they could provide a Muslim-friendly breakfast. However, overall, I would definitely stay here again in the future. The convenience, thoughtful amenities, and excellent service make it a great choice for anyone visiting.

The hotel was lovely. Our room was spacious for four people and had shelves to unpack clothes on. The kitchen and table set-up were great, and a stick vacuum cleaner was in the room. The bathroom turned into a clothes drying room, and was able to dry a full load of washing overnight. The breakfast was good, our kids loved the pancake maker and I enjoyed eating some fresh salads for breakfast. Every evening the dining area was opened up to come grab a hot or cold drink and an ice block/ice cream which our kids loved.

As we were on the ground floor we didn't really make use of our outside patio area. The location of the hotel seemed a quiet area and with two young kids, we didn't find it easy to find a quick meal close by.

Close to the bullet train and everything downtown Kyoto, Japan. The staff was super friendly and helpful. The accommodations were clean. There is even a kitchen, and handy washing machine which was great since July had 99° weather and our clothes would get sweaty during excursions. They also offered a delicious fresh hot breakfast daily, and beverage bar from 3 PM until 10 PM after excursions. Fabulous!!

It was an excellent stay, we liked everything!! They provide clean towels every day if towels left in door bag, and they clean rooms every 3 days.