I stayed here with my family (family of 5). The room itself is modern and offered a nice view of the city. We had two queen beds and one pull out bed. Spacious room and bathroom, which had its own washing machine. The bathroom itself has a " drying" option and the instructions in the manual were pretty straightforward. No keys were needed as we were given a code to enter the hotel and also our room. That was very convenient. There is a supermarket right in front of the hotel which was really convenient. The hotel has no staff, they won't clean your room during your stay ( we were there for 6 nights) so we had to take the trash out ourselves. The large trash cans were right outside the hotel so it wasn't an issue. There is no concierge at the hotel itself but there is a telephone there to the main office, their staff have good english skills and they were able to answer our questions perfectly.

The hotel itself is a bit further out from the city center (30 mins to kawaramachi by bus, or 1 hour walk). The check in process is also a bit unusual... we had to go to their head office near Kyoto station to check-in, and that's where we received the code for the hotel itself and our room. They do offer a shuttle service so that was convenient since we all had quite big bags. Just be mindful that if you arrive after 8pm you need to inform the hotel since their check in office might be closed and you will not be able to check in!!!

The kids loved the bunk bed! The room was comfortable with lots of space for a family of 5. There's a supermarket directly across the road and very easy access to the bus network. The hosts provide information sheets with maps, food recommendations and transport options. Check-in was easy, near Kyoto Station and we were transported to the property in a courtesy van. After check-out you are responsible for getting yourself to where you want to go. Be aware that the buses are very busy from early morning which can be challenging with large luggage.

The accommodation is approx 30 minutes by bus from Kyoto Station and it is a fair distance from all of the sights. It's not a problem with the extensive bus network, just factor that into your plan.

Everything was great. The reception for the check-in is located somewhere else, but this wasn’t a problem at all. We have arrived to Kyoto from Tokyo and the check-in reception is located at a 5 min walk from Kyoto station. The check-in is at 3 pm, but we have arrived earlier and had the possibility to leave our luggage at the check-in reception which was great. They also offer you a free shuttle bus from the check-in reception to the hotel. The room was big, comfortable and very well equipped. The bus station is located right in front of the hotel which was very convenient. After we checked out, we had the possibility to leave our luggage at the check-in reception until we took the train to Osaka which we appreciated.

Property is very clean. Bus stop is just outside the building so connecting to train stations was very easy. The staff waited till we arrived to do the check in process although we were late.

We reached Kyoto very late and were stressed out by the fact that we had to collect the keys at a different location by 8 pm. We were new to Japan so finding the place was difficult. Signage can be improved. Most people would come from the direction of Kyoto station, so having signage on the building facing this direction would help. Also in case of late arrival, there should be an online check in process as well.

The hotel doesn’t have an on-site reception, which ends up being a bit inconvenient. When you arrive, you have to go to a building near the station to check in and get the access codes for the hotel. It’s not very easy to find the building/floor where check-in takes place, especially because Kyoto Station is very large, and in our case, we didn’t know the city and ended up exiting on the wrong side of the station. There is a free shuttle to the hotel. The hotel is a bit outside the city center, but it’s close to supermarkets and restaurants. Even though it’s not central, getting to the center is easy. We used the luggage delivery service from 7-Eleven and sent our bags directly to the hotel because we didn’t realize there was no staff at the hotel itself (only at the reception near the station). When we found this out at reception, they told us it wouldn’t be a problem because the delivery service would leave the luggage in a storage room at the hotel. That’s what ended up happening, but I think I was lucky — I was entering the building just as the delivery person arrived… and to be honest, he seemed lost.

No one from the hotel there. Only at the reception near the station.

Very comfy apartment. Spacious bathroom with washing machine, super clean, good beds, very nice room, the kids loved it. They offer enough detergent for the washing machine, some coffee stickers to try (with milk or matcha), konbini is down the street 2 min and the bus just in front of the door. Everything was definitely really nice. We forgot a bag in the free shuttle that brought us in ; we were ready to go back to the office to get it back, but the driver brought it us at the door 2h later. The reception understand English quite well and is very helpful. Lively neighborhood with lots of foreigners-friendly food shops.

Everything was nice.

The RESI STAY Nishijin property was the perfect spot for my wife and myself! The property is located in a more quiet area of Kyoto but very easy to get around the city by public transportation; there is a bus station literally next to the building. The rooms were spacious by any standards but especially for the typical room in Japan. The check-in process is different; you go to a central office across from the main Kyoto train station and receive the check in instructions. After checking-in you are then provided with a free private shuttle to the property. The staff in the main office spoke excellent English and could not be more friendly and welcoming! They were very cheerful and fantastic ambassadors for the RESI Stay properties as well as for Kyoto. They made the check in process very quick and smooth. We would definitely stay at the RESI STAY properties in the future!

Extremely well organized service for a reasonable price. Everything thought through from the check-in to the check-out. Spacious appartmenrs, fully equipped, clear instructions on usage. Very helpful and professional staff! We loved the huge supermarket with all types of Japanese local delicious food right across the street!

Maybe a bit far away from the city center, but I understand they have a number of different locations, incl. those closer to the city center, the pricing is, however, ranged accordingly, which is fair..:)

The apartment was spacious, had great facilities and great value for money and I was grateful on check in we were provided with a shuttle bus to our accommodation. Also supermarket, Lawson and 7/11 conveniently located.

The overall location wasn't quite as convenient as we thought, particularly as we had limited time to do the things we wanted to do. We would have liked to have been a bit closer to a train station, however we soon learnt that the buses were right outside the door. We also used Ubers when required.

The location was nearly perfect. It had lots of shops and restaurants nearby. I wished it would be closer to a train station (nijo sta is the closest one but it is a 20 minute walk). However, the 206 and 50 city bus has literally a bus stop straight in the front of resi stay nishijin, and you can take this bus right in kyoto sta.

My only observation is that the sofa bed had some stains on it. Other than that the stay was perfect. Everything clean and in place.