Excellent amenities: cold barley tea at checkin, espresso machine in the tourist corner, wonderful breakfast buffet (eggs benedict, chick pea curry, vegan dish, local fish grilled to order). No cliché Japanese breakfast items like curry, soft boiled eggs. Superb spa with a view of Mt. Fuji when it's clear. Nice room toiletries, pajamas, slippers. Very large panorama window, unlike the usual punch slots at most hotels. A lunch buffet is also offered though I didn't try it.

Dinner was very nice, though it's a fixed course. Only a couple of wines available by the glass.

The rooms are incredibly spacious, with a lovely chair facing out the window that apparently makes you look like an evil villain looking out into the world. The overall location is really good, with a convenient coffee shop being below the hotel, with amazing breakfast, coffee and butter beer (it's non-alcoholic if you're a muggle reading this) The staff were very helpful and even called the elevator doors and gave you a bow when you entered them, which did make me feel like royalty. Overall, I'd highly recommend a stay here, definitely a must in Mishima and it's just outside of the train station with a bus stop next to it.

Nothing at all

The location was convenient. The hotel is a couple of minutes from the Mishima train station. The view of Mt. Fuji was incredible. Definitely request a room that views Mt. Fuji and try the rooftop onsen. The room is probably the most spacious one we had in Japan. If you are interested in trying the restaurant, I recommend making a reservation in advance. I will be visiting this hotel again, hopefully in the near future!

The other attractions in Mishima are further away, such as the Mishima Skywalk. The local bus system is not the greatest, and can cause some delays/confusion. I recommend using TaxiGO or other taxi services if possible.

We had a corner room with a view of Mt Fuji and a tatami sitting area with western beds. I contacted the hotel ahead of time regarding a gluten-free meal for my husband. The hotel was very responsive. They assured me that it was not a problem. We had a dinner reservation. When we showed up. The staff were very prepared and provided GF options and even a list with allergy information for breakfast. We were blown away. The hotel is right next to the train station and very close to a park and shrine. The front desk staff helped us ship our luggage. Everyone was very nice. The best part was the onsen with a view of sunset and Mt. Fuji. It's a great overnight stay. Highly recommend it.

There were not a lot of gluten-free options at breakfast. My husband struggled to get enough to eat. The scrambled eggs were very runny in consistency. Not we we are used to.

Very nice, comfortable hotel near Mount Fuji region. Room was very good, very stylish equipped and everything there you need. We had booked room with Fuji view, and can only recommend it. Of course you still need some luck of having no clouds, but we could see Fuji-san during both days, especially in morning and evening time. Breakfast in 13th floor is also very good and - depending on weather - including the Fuji view.

Being no fault of the hotel, however, when coming from Shinkansen tracks the shortest way is through South Exit - but there is no elevator or escalator down to first floor level. So either you have to carry the baggage down the stairs, or you take the North Exit - but this we would not recommend, because then you need to walk 800 meters around the station to the hotel.

The location was the best part! It was literally next to the station in Mishima and very accessible via an escalator. It was perfect just for our 1 night in Mishima after visiting the Izu Pensinula so we could get a Shinkansen down south. The room design was well thought out to maximise space and the room probably looked even better than the photos! The lovely bench seat in front of the large window also made the room feel spacious. It was very clean and had everything we needed. The onsen on the top floor also seemed to be beautifully laid out with women on one side and men on the other, divided by a room with lounges and a great view of Mt Fuji. Mishima is a really nice town and we could happily have stayed another night there.

This is not a dislike but it is worth noting that we planned to use the laundry in the hotel but after searching for it and asking the front desk staff, we concluded that the laundry had been replaced by the gym? Maybe we just couldn't find it but we did have a good look.

Very convenient location. Next door to train station and Shinkansen. The bus stop to the Skywalk was at the front of the building. We booked a room with Mt Fuji view. The huge picture window was perfect to sit and look at the mountain. The room was a good size. Tea and coffee facilities were good. We didn't try the restaurant. Staff were helpful.

I really wanted to extend my stay here and I would have if my itinerary allowed. I loved the window nook (if you get the Mount Fuji view, that would make a perfect reading spot). The rooftop bath is spectacular and you can check how crowded it is from the TV so you don't waste time going up and finding out it's packed. Located to the right of the train exit. There's a Tully's coffee below and a couple of eateries including a pretty good unagi restaurant next door. Getting to Mishima Skywalk was a breeze via the bus.

The room was clean with a great view from a huge window. The staff and service are efficient and friendly. We stayed for 2 weeks to see our English teacher Son, based in Mishima. Perfect location for trains including the Shinkansen, so easy for sightseeing. Would definitely recommend this Hotel and I will probably be back next year

I liked everything. No complaints

Very well appointed rooms, large and comfortable. Modern interiors, superb view of Mt Fuji (on a clear day) from the 9th floor, not sure about lower floors. A must stay for those passing by Mishima. Breakfast was excellent.

There’s limited parking near the hotel but it’s easily solved as surrounding areas had many public car parks (though might be tough when moving luggage). Also, international guests will need to be very patient with the hotel staff as they speak limited English but overall they are professional and polite.