1) Tatami and twin beds combination great for family stay. Comfortable and spacious. 2) Outdoor Onsen is great and it can be reserved on a first come first serve basis for private use. In addition, another Cave Onsen can be used privately too on a first come first serve basis. 3) Breakfast spread was good. 4) It provides free supper of ramen and beer.

1) Location is a quite walk to the main attractions and street of Shuzenji town. furthermore, it is quite dark at night as street lights are quite sparse. If you have a car, then no issue.

The room is big and very clean, the quilt is new, smells good and soft. There is a relaxing room, which contains massage chairs, hanging chairs and foot massage machines. The milk in the vending machine is so fresh and sweet that I drink it many times. Thanks to the wonderful staff, I have a great journey here.

Breakfast was served in the large restaurant, and the quality was superb with the staff being very attentive and nice. Loved the Japanese selection! Room was nice and large, and very clean. Two choices of private onsen! We managed to enjoy both of them. In case you're hungry from all the onsen, they also provide ramen, drinks and beer for supper for free!

nothing really, such a nice experience

The private onzen were excellent! There are two private ones, a cave and an outdoor one, and a public one. I went twice to the cave and once to the outdoor, which you book for free. I was able to use the onzen three times during a one night stay. Great spacious room with tatami and comfortable bed. View into a garden and overall a very relaxing experience.

Breakfast was good, but not anything special.

The onsen was great. The rooms were big. The location was good too. They had free parking. Breakfast was good. The staff were friendly. The service was good.

The hallways and elevator smelled really bad all the time. The hotel was old and could really use some updates. They had a buffet for dinner, but they didn't tell us anything about it. There were stains in the toilet.

Spacious room and nice onsen hot springs with both private and public onsens available. Location is fairly accessible and free parking is provided.

Facilities outside the main building are slightly old with visible rust and cob webs, noticeable stains on bedsheets and tatami.

Lots of facilities and services. Selection of food on the buffet for evening meal was varied and alcohol was included. Free udon and oden service until 11pm was great with self service beer or sparkling wine.

The place is clean but looking a little run down. certain baths were no longer in use and the roof top zen garden no longer looked very zen. Most of the staff were fantastic. The only thing I could fault the staff on would be at check-in. The evening buffet wasn’t very well explained and at first we thought it was a little expensive per person, as we were not aware drinks were included. However, I am very glad we decided to give it a try, as the selection was great and it was nice food. Although under-seasoned. That was maybe a conscious decision, as a range of condiments and sauces were available.

The facility itself was nice and clean, and the staff were nice. The reservable (at check-in) private onsen were great.

Only downside was our room. Although it was a non-smoking room, it had a stench of tobacco stuck inside the whole room. I'm not sure if it was dusty or had mold that went unnoticed (except for the bathroom), but I particularly had an allergic reaction. Opening the windows for airflow and spraying air freshener made little to no difference.