Best onsen experience of a life time! We travel quite a bit and this exceeded all expectations. Ask for Yamadasan and/or Kibesan. Rooms are spacious, amenities over and above and the Kaiseki is from local specialities and if I could give this a higher rating I would! Food, Service, Staff, cleanliness all an A+

All great

The premises was beautiful (we looked outside at a zen garden) and we really enjoyed all the amenities. The staff was simply wonderful. Suzuki-san was super attentive and made sure we had what we need. The manager Yahata-san was a simply lovely and gave us the option for a free upgrade because of some weather event that led to cancellations. The chef Nakano-san made us two lovely meals and the rest of the staff went above and beyond to make us comfortable. Yahata-san waited outside Shuzenji to take us to the train station at a specific time, which we really appreciated. Everything was the very definition of Japanese hospitality. High recommend to anyone who wants to just relax and be taken care of at a wonderful Ryokan.

5-star experience with excellent food, amazing environment and impeccable service. The hotel offered complimentary pick up from the train station. They also kindly catered to my vegetarian request for dinner and breakfast. The 'room' is so spacious that it's basically a house. All amenities are provided and we particularly love the garden view. All the staff are very kind and attentive. We have no problem with communication with their translation app. Highly recommend for a relaxing stay.

My boyfriend and I stayed for one night and it was the best experience of our entire trip in Japan! I highly recommend this place to anyone who wants a high quality experience and hospitality. Before our arrival, the communication to navigate to the town was already very helpful. When we finally arrived, the staff greeted us warmly and even gave us the option to pick between two different rooms. Aside from the beautiful room we had - surrounded by a Japanese garden and the spacious onsen - we were stunned by the included dinner and breakfast. The craftsmanship, attention to detail and flavor from the multiple course dinner was just incredible! It was a culinary experience that exceeded our expectations. The day of our departure, the manager of the hotel was so kind to give us a tour in the area. We were very moved by the hospitality and the time he spent to show us around. Thank you to the manager, chef Nakano and staff for such a beautiful experience. We plan to come back again one day.

This will be the easiest review I'll ever write as the experience was truly flawless and made so memorable by the team there. The staff were incredibly thoughtful; once they found out it was my husband's birthday, they not only gave us the option to upgrade our room at no extra expense, but they placed flowers and a handwritten card in the living room, gave us a birthday cake after dinner and offered us a complimentary drink of our choice. We felt so showered with love, they really went above and beyond! The hotel manager very kindly picked us up from the train station, and we could communicate through Google Translate during the short ride. They also had staff that spoke mandarin which was helpful. The room was spacious with modern touches and had a stunning garden view. The private onsen made the stay relaxing and came with high-end toiletries. Plus, the fridge was filled with different complimentary drinks like beer, tea and soda. We were happy to be provided with all the traditional loungewear that could be worn to the restaurant after a good day of soaking - plus the little guide which teaches you how to tie it properly. As someone who loves to sleep in total darkness, I really appreciated that the room had great blackout curtains and none of those annoying little flashing lights from the smoke detector, TV or aircon. The kaiseki dinner and breakfast were by far the best food we had during our entire trip (including previous trips to Japan!) Not only was every dish meticulously plated, but every bite was heavenly; it could have been Michelin-star dining. We were more than satisfied with the portions; they even wrapped some leftovers into rice balls for us to enjoy later. Last but not least, I must commend the staff because we also left our disposable camera upon departure, and they kindly shipped it to our next hotel at no extra fee. This level of customer service is unmatched and made our stay worth every penny.

Oni no Sumika is a beautiful resort. The rooms and garden are thoughtfully designed. Staff provided excellent and personal service. Shout out to Manager Yawata who took us on a whole-day tour. Would love to visit again

This property is absolutely gorgeous. The gardens provided a serene and peaceful atmosphere, and the ryokan itself was stunning. The space was incredibly spacious, beautifully designed, comfortable and had every amenity needed for an indulgent stay. The two private onsens were truly relaxing —I only wish I had stayed longer to explore the charming village nearby. At first i was scared because i couldn’t find many reviews about this place but im so happy i stayed here I can’t recommend this place enough!

We weren’t particularly fond of the breakfast, but we understand it was very traditional (we’re just not accustomed to those ingredients); nonetheless, we’re glad we gave it a try.

This was our first Japanese Ryokan /Onsen experience, and what an experience it was. The moment you arrive you feel extremely well looked after. The rooms are beautiful, each having a different aspect/perspective of the traditional courtyard gardens & each with their own Onsen . Little extra touches like a hand made flower arrangement for you to enjoy were a welcome surprise. With the property situated on the outer edge of the town it's a short walk (5-10mins) that takes you into the extremely picturesque town/village. This walk is actually a benefit as it gives a chance to see all of the town, which you may miss if staying central. We weren't sure what a breakfast in a Japanese Ryokan would entail. My advice is make sure you are hungry as you won't want to miss this! Staying at this property honestly provided one of the best experiences we've had while visiting Japan. We feel extremely privileged to have been able to create some great memories and share some time together as a couple here.

Our stay was absolutely fantastic. The staff were so friendly and helpful and surprised us with a beautiful cake celebrating our honeymoon! The room was immaculate and so nicely made up with great views and excellent use of space with so much storage. Excellent amenities and super comfy beds. The bathroom with private indoor/outdoor onsen was fantastic. The staff helped us book massages and taxi transfers. A perfect quiet retreat during our busy trip to Japan.

Map with restaurant location was out of date so it wasn't always easy to find open restaurants/bars in the very sleepy town

Its modern vibes with Japanese aesthetics really appealed to me. The villa we stayed in was beautifully decorated with all the modern amenities including a Dyson hairdryer. We really enjoyed both the indoor and outdoor baths. Breakfast was an elaborate affair, food was delicious and a visual treat and the servers were so polite and attentive.

Bit of a downside is that the location is a little far away from restaurants and shops. It’s a good 15 min walk into the centre of the town. Having a car helps with parking fees ranging from 400Y-500Y per entry.