Beautiful hotel with a great onsen, common spaces and a restaurant (we did not try it, though) The staff is very helpful and kind, thanks very much for the shuttle ride to the train station! very comfy room with beautiful beds and a nice and functional bathroom. Provided lounge wear, towels and all necessities. Inside room a kettle, coffee, and cups. Very much recommended for a visit to Upopoy (local train from and unataffed station). There are good restaurants around, too. Very close to bus stop. Kojohama town is a nice place for a walk and some food

Company which did the renovation did not do quality job, so hotel is struggling with roof leaks, but nothing that affects our experience or stay.

I did not know about the renovation. Although I liked the old hotel too, the renovated rooms and onsen were superb. I am so happy they also started the free shuttle bus service to Nachu no mori and Noboribetsu Station.

The two of us stayed in 1 room. We asked for a second card key, and they tried to issue it twice, but both times the second key did not work. I also wish they had reusable hair brushes in the onsen, both onsens do. It is a pity they do not have a morning buffet.

Fabulous onsen experience. Breakfast was amazing. Very new hotel. Helpful staff. Beautiful decor. Large room.

It would be helpful for English speaking tourists (or those not familiar with Japanese food) Tim provide an explanation of the breakfast items. Some of the foods I did not know and I was not sure what I was eating. It all tasted very good!

Even though the property is about 5-8 mins taxi drive from Noboribetsu Sta. the hotel actually also offer free shutter both way which is very convenient to do sightseeing. The hotel also has a public bath and game center, it is really a heart-warming sight to see the local family come by to hang out and spend time together. For those who want a break from the busy city but still have access to great sightseeing spots I really recommend Kojohama Spa Hotel.

Nothing that I could think of. We really love this hotel so much that we are planning another trip to Japan just to stay here but this time we want to introduce our friends too.

I loved the room and the hospitality. The 7 eleven attached to the ryokan is pretty convenient. The breakfast is amazing.

Unfortunately, I forgot to order the dinner, and even by contacting the hotel several hours before the meal, they could not prepare one for me. It was my fault. Please pay attention and add the dinner, it is exceptional ( my friends that don't eat fish made pictures and it looked amazing).

The hotel is amazing. Love the layout and the onsen. There were 3 indoor pool and one outdoor. There are also other amenities for you to relax after dipping in the onsen.

The location is pretty far away from jr station. Though they provide free shuttle service back and fro at specific timing

They have the special meiji milk inside the entertainment area, and it is delicious. Most big hotel in Japan don't have this, and I am grateful they supply that in the hotel. And the onsen is perfect, hope everyone enjoy it.

The place is a bit far from the central Noboribetsu, tooks me more than 30 min from hotel to noboribetsu jikoku mountain, and not much restaurant around the hotel area, and most of them don't accept card payment.

The location is close to noboribetsu station, the front desk staff is really nice , he helped us solve a lot of issues when we need a taxi and store the luggage. I would recommend this hotel as it’s very clean and comfortable

Every thing is good to me

First of all, the staff members were just wonderful. They were always friendly and helpful, ensuring I had everything I needed. This hotel had a great hot spring with different types (very hot one, outside, sauna, etc.) and connected to Seven Eleven, which was very convenient. The restaurant meal was great too. Although it is small (and it has its charm), there is a train station about 15 min walk from the hotel, where you can easily travel to Shiraoi (where the Ainu Museum is). I had a great time staying there and wished to stay longer. I will definitely stay here again the next time I visit this region of Hokkaido.

It is not about the hotel, and those are very minor issues, but the beach you can easily get to from the hotel was a bit dirty. Also, swimming is forbidden. I wished there was a supermarket nearby as well.

Onsite bath house available for visitors. It is also open to public but they have to pay. Location is ok with nearby drive to good food. Not much available arouns the immediate vicinity though. Clean and quiet. Good amenities within hotel.

Nil