Great place to stay. Very quiet. Although, the slopes directly in front and nearby the property are difficult for a beginner. Management and staff very friendly, helpful and accommodating - Food was great. We were only charged for the number of meals we had - as not all of us had dinners. Most of our family members loved the Onsen... but there's no bathroom / shower... so difficult for my daughter as she was not keen nor able to cope with the onsen, although we're automatically charged for this. But overall, we loved the experience of the Ryokan and would come back definitely.

Nothing we dislike.. it's very quiet and local and can be dated, but we don't mind.

Location on the snow, great for kids and parents! Good value. Quiet and centered arguably in the best spot on the resorts to access decent skiing. Bakery and lunch restaurant were great. The local beer selection and on-tap beers were super. The bar in the evenings fun and staff always polite & helpful. Ski hire was efficient and the gear well-cared for. Would return.

Breakfast and dinner mostly cold. After 3 days you’ll see the food rotation. Coffee not good. Wouldn’t take much to do better. Cold wedges and eggs/meat not appetizing. Lunch restaurant much better than dinner.

Fantastic staff, delicious food, and an unbeatable location right at the base of the Giant ski slope. With chairlift and gondola access just steps from the front door, it’s perfect for ski-in, ski-out convenience. The onsen was a great way to relax after a day on the slopes. This lodge has a charming, traditional Japanese feel—simple, authentic, and welcoming. We loved every moment of our stay!

Dinner was expensive, ¥3000 per adult, but everything else was reasonably priced. During the snow season, access to the Giant ski area is via the gondola, which stops running at 4:30 PM, so dinner options in the area can be limited. While this wasn’t an issue for us, families should note that there are no private baths or showers in the rooms. However, I took my son to the onsen each day for a shower and a soak, which turned out to be a great experience.

A lovely traditional Japanese ski hotel that provided all the comforts one needed for a family ski trip. Great local food for breakfast and dinner and good hospitality.

This was our first time in Shiga Kogen and the skiing is fantastic. However there really is not much on offer once the ski lift is shut. We had fun regardless enjoying the snow, evening card games and the hotel onsen, but it is something to know to come prepared with your little ones.

We had a great stay at Aspen. After arriving up the top and catching the gondola down to the hotel (it took a little traversing) we had a wonderful stay. The Onsen at the end of the night was great. Food was simple but excellent. Staff were superb and they organised. Highly recommended.

Dinner is limited to the hotel. The gondolas stop around 4.30pm so you’ll not have a lot of options. It is a great way to get to know other guests though.

Good sized room, clean and tidy. Buffet breakfasts and dinner are good if you like that style. They have premium rentals on offer for a good rate. My brother and I rented a couple of Moss Snowstick boards for 2 days. They also offer waxing for a good rate. Good drying room downstairs.

Dinner a bit expensive at ¥3000. Futons are a bit harder than some of the other Japanese stays we've done.

We were 7 adults with 3 rooms, 2 with bathroom and 1 with toilet and sink - 2 couple and 3 guys. Rooms were clean and nice to have toilet in the room. Very comfortable rooms - 2 with European and 1 Japanese style beding. Tea making in each room. Breakfast was good as was dinner. Staff were excellent. Hired our ski equipment from Aspen Shiga, also purchased 2 and 3 day ski pass from them. Easy to get to on public transport - train from Narita to Nagano via Tokyo, then bus from Nagano Train Station to top of gondola. Hotel is 3 minute walk from bottom of gondola. This is a very reasonable priced hotel. Great cafe downstairs for lunch, good pastries - yum deep dish apple pie.

Onsen not hot enough.

Position for skiing and easy to get to via bus from Nagano and then down on the gondola, a minutes walk to Aspen Shiga. Easy and friendly checkin, clean room, very comfortable. Hired our skies etc from the Aspen Shiga. Plus 2 and 3 day ski tickets purchased from Aspen Shiga are good value. We stayed 10 days, good weather and great snow. Good selection of foods at breakfast and dinners. We were a group of 7 family and friends who occupied 3 rooms. They also have a cafe downstairs with hood food and baked goods. The cafe turned into a bar in the evening which was fun.

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Location was central and could ski to lifts. Room was clean and serviced everyday (although we didn't require). Breakfast and dinners had a lot of variety and were good. Staff friendly.

No private showers - nude onsen not really suitable for most western families. Installation of at least one private shower in the hotel would be a great addition. Hallway paint/carpet etc pretty dated. Skis we hired from hotel were cheap but fairly old.

Great ski location. lovely staff, very welcoming and unique. We love Aspen Shiga and love Shiga Kogen generally. Super convenient for getting out to ski! Also, some very nice fruit brandies made by the hotel which you can enjoy in the evenings.

Not much. Don't expect the Kempinski. This is a welcoming family hotel, heavy on the formica and the Carpenters.