The hotel and spa facilities are excellent, and because we came by car the location was perfect for going up and down the coast.

We went in the off-season and Oiso Long Beach was closed for maintenance. There was also maintenance ongoing in the hotel. While we knew these things were closed when we booked, without them the whole experience is a little souless.

The specious Onsen included as a hotel facility make everyone so happy to relax after the long day. With the Onsen provided, the quality / price is good. Without Onsen, it can be too pricy. The room is quite big and clean.

I found that the seaview is not liked in the photo presented in the website. Maybe as I live in the 4th floor, not so high, I can see the swimming pool rather than the seaview.

The spa amenities were amazing! I've never tried five different spa types and loved all of them. Especially the cold spa, which was so refreshing coming out of the others.

There wasn't filtered water readily available throughout the hotel. Only on the last day did we find it in the spa area. It would be nice to have that in the lobby and other central locations.

Excellent spa and onsen. Views from the room was also lovely.. Hotel staff is always helpful

The location is not so convenient to move around without a car. If yoi are not local or not familiar with the area, there is little option except to wait for a taxi at the taxi stand at train station to get back to hotel.

The staff are really nice and the hotel management they approved our check in earlier that we expected, and also they extended out check out for an hour because of my headache and it was all for free., the hotel was very considerate and friendly. The foods are great specially the dinner buffet and the breakfast was delicious. The room was spacious and amazing view , and very comfortable beds. They also added pillows in our room in our request . Thank you so much for all the staffs of Oisoh , for a job well done❤️

Nothing at all, but unfortunately because of the bad weather, we didn't had the chance to enjoy the infinity warm ool , and the outdoor jacuzzi. We really came there for it, but it didn't happened, that's the saddest thing.

Onsen and spa - well organised, with all possible amenities. Heated infinity pool. English speaking employee at the reception. Very friendly staff in every part of the hotel.

Breakfast not included in the price. Dinner was a bit too expensive for the quantity, but the food was delicious.

The spa is very relaxing. If you want to unwind, their spa gives you exactly that.

For afternoon tea, you can’t just walk in. You need to reserve a day in advance.

Great location, nice lobby and facilities. We loved to spend time in infinity pool - amazing view and jacuzzi was helpful coz it was a bit cold on that day. Also there were not many people at the pool, coz only hotel guests are allowed to go there. we staid for 1 night only and next day went to the Long Beach pool. I didn’t expect much from the artificial beach, but the place was also nice! We rented a float and was swimming around big pool, it was fun and comfortable. There are many food shops by the beach and you can bring food and drinks under your parasol.

nothing

-hygiene and clean in room everyday even for the slipper -public bath with indoor and outdoor onsen -outdoor Thermo pool, jacuzzi, sauna. - balcony - staff always keep smile on their face - parking lot

- no washer and dryer despite for long travelers - can hear next room flush toilette - pillow and bed too soft - no satellite TV channels ( no English channels) - fitness center closed too early at 9pm

There are public bath, laundry and restaurants, family can stay inside for a day or two relaxing

The checkin took 30 mins which was too long, other expenses were expensive I.e. 900 yen for a clothes washing self service coin laundry, and the restaurants were not cheap.