The staff is very very polite and excellent in every aspect. Check-in experience is amazing! The interior design, room layout and materials are all exceptional. The food prepared rivals many M-star restaurants. Very very well done!

While the room design is very nice, it would be nice and convenient if the toilet room could include a sink. I have requested a quiet room, unfortunately there is some landscaping/construction activities going on just outside our hotel room, using noisy machines throughout the day. This construction machine noise really disturbed the zen enjoyment of the outdoor onsen.

From the shuttle pickup at Obihiro station to drop off, Seijyakubow far exceeded any expectations I had for onsen/ryokans. Our greeter was Ms. K. Shoji. She provided a thorough explanation of the property & use of the facilities. She exuded a cheerful warmth that made us feel welcomed. The furo just outside of the room was private yet in view of a snowy courtyard. The kaiseki dinner & breakfast were traditional & well customized to our party esp for me w/shellfish allergies. After dinner, the onsen provided a free shuttle to an illumination site, which was quite dramatic. From the attention to detail, service & hospitality, Tokahigawa Moor Onsen Seijyakubow was a memorable experience.

The sign on the shuttle van could be in bigger font. The snow blocked the view to the side of the vehicle.

What can I say.... this is by far the most extreme hotel I've stayed in. The service was impeccable. The moment you arrive in your car they flag you down and check you in right by the hotel. Then they proceed to unload all your luggage and carry them in for you. The hotel was mostly locals and they came to only stay for a night or two at most so they usually only came with 1 suitcase, but we arrived with 8. The staff mobilised like a well organised squad and each staff came to carry each of our bags individually. When you enter the hotel for the first time you're greeted by 6-8 staff in beautiful yukatas bowing and welcoming you. You take your shoes off at the entrance and they store it for you til you want to leave again. I literally couldn't fault anything. The food was amazing, we topped up money for whatever we could. Had teppenyaki on the first night and kaiseki on the second. The rooms are immaculate, very very very spacious and the onsen was very beautiful. You can just wake up everyday and watch the sunrise in your private balcony or onsen.

Being a typical Japanese setup, I found it a little weird that the W/C was in a standalone room by the closet. After I did my business I had to walk quite a distance to the shower to use the sink there to wash my hands. Not the best for someone who usually wakes up to pee in the middle of the night, not gonna lie I stumbled a bit trying to walk from the bed to w/c to sink.

This is our second visit to this hotel, because of the enthusiastic service quality of the staff is very good, the facilities, design in the room are very modern and nice, we loved the hotel spring bath in the room, teppanyaki are super delicious; the hotel upgraded our room due to this is our second visit, the hotel is also pre arranged a birthday celebration cake for us, we will definitely to stay in this hotel again for our next visit.

This is one of the best hotels, I've ever been to. You will feel free from everything and concentrate on yourself and your partner. moor water was also special and it collaborated very well with the Minimalism architecture. The main onsen feels like a pure ritual area, the ceiling and wall are very high and made with Hinoki woods, On the top, There is a small window that comforts the warm daylight into the main onsen. During the daytime, it goes down to the moor onsen. and it is brightened as amber light. I don't usually write a review. but I recommend this special place in Obihiro Tokachigawa. P.S. Obihiro is a Japanese city but architecturally looks more like a United States city. I don't know why. I am surprised with the food.... Rice itself is so good and most of the foods in Obihiro were great.

None.

The enthusiastic service quality of the staff is very good, especially after Mr. Masato Takano knew that my wife liked to enjoy flowers too much, he personally gave us some garden information and recommended a good garden at breakfast time the next day. The facilities and design in the room are very good, especially the hot spring pool in the room. Teppanyaki and Kaiseki dinner are super delicious and equisite; Japanese and Western breakfast are also super delicious. If we have a chance, you will definitely check in again in Hokkaido.

NIL

Food was superb, room was superb, onsen in the garden was even better. Staff were extremely attentive. The massage organzied for us was the best we ever experienced in Japan.

The common area in the hotel has no facilities. No scenic spots in the area other than a single ecological garden, which was huge.

Excellent service from the hotel staff, especially the very friendly and thoughtful service from the hotel staff Kyoko at the check in upon arrival at the hotel.

The set up of the room, and hotel are great. A peaceful change of pace each room you enter. Private onsen is well built and comfortable. A hotel attendant Shoji was incredibly helpful and welcoming. Many stars to this experience.

I liked everything from the moment we arrived. The staff was really attentive and the facilities were wonderful. Clean, beautiful, serene and calm.