We are very happy with the service from this hotel hospitality. We encountered a problem in forwarding our luggages to the next hotel we will be staying in Sapporo after our trip to Furano and Otaru. Special big thanks & appreciation to the front office staff Yuasa-san for accomodating our luggages in the hotel for several nights, thus making holiday in Hokkaido more meaningful. Ms. Yuasa-san is an angel that really had gone beyond being helpful to assist in solving our problem. Again, our much appreciation to Yuasa-san and the Management of Hotel Classe Stay Sapporo for making our holidays fun and memorable. Thank you very much.

the room is quite small

* the room was very neat - clean, comfortable beds, washing machine and well equipped kitchenette * The staff took care to ensure our customised requirements for the kitchenette * Immediate access to convenience stores within walking distance * 10-12 min walk from bus stop of the airport (New Chitose) limousine bus service * Helpful and considerate staff to accept our request for holding baggage after checkout * Lobby had a vending machine too

* the room size was small, sometimes feeling cramped with the luggage; maybe not suitable for families with kids on a longer stay

The location is a very strategic and near to metro station and convenient store such as Lawson and 7Eleven.Easy to take a train and buy some food if hungry during nite time.

Hotel staff is good but several of them very difficult to communicate in english. It because they have less english spoken and need to slowly speaking towards them to ensure them understand. One of the staff is very good try hard to help me for info , Mr Kausatchi at the front office. He was helpful,kind and always smile. Good job.

The self-contained room is very well designed, featuring a washing machine, cooker, kettle, and rice cooker—but unfortunately, no pots or pans! The location is decent and the hotel is within walking distance from local station (provided you don’t have heavy luggage). Tea and coffee offerings are basic, served from a single dispenser in a small area on the ground floor near the reception.

it’s a bit far from the city center. However, Shin-Chitose Airport is accessible by train or shuttle bus. Unfortunately, the reception staff were not as friendly as one might expect.

The atmosphere and the location are excellent. The hotel is near many luxurious hotels and resident area, which makes it quiet, peaceful, and secure. There are even Lawson and 7-11 within 5 min by walking. The room is wide and comfortable and the facilities are well equipped. The staff is friendly and polite as well.

I would recommend people who emphasize on quietness rather than convince to stay here. People who want to stay here have to consider the time for transferring and waiting for subways. However, living in hotels downtown has concerns about security. In my opinion, it is a tradeoff.

I really loved the kitchenette and laundry facilities. For a week long stay, it meet all my requirements. The microwave was excellent too. The bed was comfortable, and when asked for an extra blanket, it was no problem at all. The bathroom and facilities were excellent. Could not have asked for more. The staff were courteous and polite. Nothing was ever too much trouble. They were always i treated in my adventures, especially my trip to Wakkanai. The location was three subway stations away from Sapporo station. The metro was a short walk away from the hotel. There was a 7/11 diagonally opposite the hotel, so could easily get my groceries or requirements. The lounge was a bonus and I was able to connect my Google Chrome cast to the atV to steam my Aussie Netflix and programs.

They didn’t organise luggage transfer. You have to go to the 7/11 to do it. Kitchen set up for only one, in my case, so was not able to prepare and cook as efficiently. Plate and bowl was plastic so not always the easiest for cooking. Would also appreciate some western styled cutlery and cooking utensils, although made chop sticks work.

Convenient to have a laundry machine in room and free detergent at the lobby. Room and bathroom were big. Had microwave and cook top in room.

Lobby was small. The air conditioner was constantly blowing hot air and temperature unable to be changed. It was so hot and humid that we had to open the window in winter to cool down the room. Carpet in room had lots of stains.

Big room space. Washing machine in the room. Free detergent in the lobby. Washing machine has dryer function but hard to dry completely. Clothes can be dry in the room with heater quickly. 5 min walk to busy area 15 min walk to Odori park (Sapporo snow festival main area)

Noise insulation between rooms is not good. Can hear room cleaning in the morning. It would be nicer if had humidifier.

Spacious room and a lot of facilities provided that make it worth the money paid. Location : Nearby nakajima park, nearest train station is around 500 meter. Sapporo in general is not very big city so you can walk to odori park and Susukino from hotel. Convenience mart is around 100-200 meter. Facility : Superb facility provided inside the room (Washing machine with dryer function, microwave, small fridge, dry kitchen). Comfortability : Room is very spacious for 2 person and bed is also very comfortable and

The hotel boasts a convenient location, situated merely 350 meters from both the airport bus station and Nakajima Station. It's impressively neat and clean, equipped with all essential amenities. The rooms are spacious, featuring separate bedroom and sitting areas for added comfort. The standout features include a washing machine and a small pantry, adding to the overall pleasant experience. Additionally, all the nice places are just a walking distance away!

I would prefer to have more pillows, although it's not essential.