Lovely and clean Japanese style room. Not the biggest room we have stayed in ryokans so far for the price it commands, but shirahama generally seems more expensive. Always love an in-room open air bath. Water was prepped prior to check-in so you can just dip right in. There was a good variety at breakfast with both Japanese and western options. Location is right by the beach with the local bus stop right outside.

It’s a really small thing but the hot spring bath’s temperature has to be manually adjusted by yourself; otherwise it’ll be scalding hot. Would be perfect if the water temperature could be pre-adjusted to cooler levels so guests don’t have to wait too long for the water to cool to use the bath in the morning.

The staff - super helpful staff. We asked where we could buy some fireworks and they offered us a bucket and lighter to use. My husband left his wedding band in the hotel and they managed to find it after searching for two days. We are getting it back via a courier service the hotel arranged for us. The room - we had a private onsen in our room and the view of the beach was amazing at sunset. The only thing I would suggest is the water should be kept running in the tub so it doesn’t cool down when the guest want to jump in. Location - a few steps away from the beach. Breakfast - nice buffet with big spread.

Nothing

Conveniently located next to a bus stop (Hashiriyu) and across the street from Shirahama Beach. The room was very spacious and the view was amazing. The futons were comfortable (you can get extra padding from the closet). The onsen was fabulous and open until midnight. I went at 11:30pm and enjoyed it by myself. Breakfast buffet had an extensive variety of items so you can surely find something you like. The 2nd floor has an amazing area for kids as well as a full "beverage station" with hot/cold drinks and tables/chairs to relax in. Staff does not speak much English but they always greet you when you leave and return and will do their best to try and answer questions and held our luggage after checkout time. Housekeepers were quick and friendly.

The hotel is older so you can see that the rooms are a little worn. The room amenities could be more generous. The onsen is well stocked so the expectation is that you'd use the amenities there but if you don't go to the onsen - there isn't much in the room. We had a sliver of soap and shampoo/conditioner in a tiny packet. Hotel is perched on a hill so it's an uphill walk from the bus stop. Not a problem for us but someone with mobility issues may find that challenging. Wish they provided some area/attraction information/maps in English.

Great location facing beach with walking distance to many restaurants

Onsen is a bit crowded. Need to walk down long flight of stairs from changing area to onsen so need to be careful as it can be slippery,

location is the best, just in front of the white sand beach. very nice view of sunset on balcony with private hot spring tub. Japanese style room is spacious with handy facilities. dinner on 5th floor in private room with windows also facing the sea. choice of yukata outfits. buffet breakfast is good.

will be better if room can be cleaned, ie. collecting used bottles and tea set when putting the beds.

Amazing hotel, it is far exceeded my expectations! Quite large but clean room, private hot spring. Delicious Kaiseki food in the room, free iced coffee in 2nd floor! I will go to there and take more time to experience this hotel next time!

Nice view of white sand beach from my room. Both onsen were very relaxing. The water temperature was just right (for me)

Need more comfortable chairs or sofa in the room.

Japanese style breakfast is very tasty!

There are some bugs in the room, spend some time to deal with it.

Gorgeous sea view, tasty breakfast, excellent location, nice staff

Weird bathtub, no bottled shampoo n conditioner in room

great breakfast, view and hot bath.

looks dated. non English speaking stuff.