The staff were all super friendly and helpful! <3 Ryogoku is a fantastic district, it is clean, historically and culturally rich, but also modern enough to cater for all your needs. Beautiful parks, interesting sites, and amazing food choices all around, from the little food bars by the tracks, to the tourist info centre between the station and the Kokugikan, and the independent restaurants dotted around the place. We loved every minute spent in Ryogoku. A short 5-6 minutes walk away from the station. Most (if not all?) rooms are overlooking the river, and on good days the rooftop bar is a great spot to eat your takeout dinner and have a few drinks with your family/group/friends. There are at least 5 convenience stores (both chains and independent) all around, within 2-5 minutes walk of the hotel. Free to use washing machine/dryer on 4th floor with English instructions. I would say the downside is that there is only one machine for the whole hotel, but we managed to use it twice in 10 days without having to wait for anyone, so I cannot call it an inconvenience. There is a little magnetic whiteboard to write your room number and finish time on so others know when to come back if they want to get on the next round. A very elegant and friendly solution. Kitchenette in the room was perfect for longer stay, we cooked breakfast every morning before heading out to ensure our fussy kids got at least one full meal in at the start of the day. Likewise you can knock up a quick dinner or warm up your takeout any time. Small fridge enough for a family of four for a week, it was even too big for what we needed. Separate toilet and bathroom so the family can coexist easily. Very good shower pressure, great quality water (your skin and hair will know the difference).

Nothing. The place was great, loved it, if we come back to Ryogoku we will stay here again!

Fav have thought of everything to make a comfortable stay. The shower is fabulous and beds super comfortable. Everything is automated/qr code which makes check in/out so quick and convenient but had staff on hand to direct us. Even when we checked in at 1am after a delayed flight. The coffee is great and it’s a very friendly place in an interesting area.

We had a triple room for 2 adults and 2 kids because that was all that was available. Coming to Japan for skiing with quite a few bags it was tight squeeze but that’s our fault, not Favs. The room is very comfortable and makes the most of the space.

The staff at this hotel were absolutely wonderful to deal with for every interaction. We also really enjoyed the breakfast option. As this is a smaller hotel, there isn't a ton of options, but they make it work out nicely and feels sufficient to start your day. It's not a breakfast buffet :D As of July 2024, the two breakfast options were either a nicely prepared sandwich (meat, cheese, lettuce, etc.) on a French roll of sorts accompanied by grapes and a drink (either juice or coffee (an Americano) or a yogurt/granola bowl with fruit/nuts, etc. also with the drink option. You have to let them know the day before what breakfast option you would like for them to prepare for you so that it is ready the next morning. In addition, we really liked the view from our room (river view) which was scenic to come home to after a long day out exploring Tokyo. I'll also note that the general location of the hotel is super convenient to the nearby train station which also worked out well for our family. We would definitely choose to stay here again. Thank you so much for making our first time in Japan a pleasant one!

We booked a "triple" room (the one with the bunk bed and two beds below it) and it worked out decently for our family of 4. The ONLY draw back is the overall size of the room. We understood that this was the likely case for many hotels throughout Tokyo, and more broadly, Japan. So, FYI, it feels cramped quickly once you bring your luggage in. Not a whole lot you can do about it and we are not "complainers" so we dealt with it and that was that. But do know that we had two carry-ons, one checked-in size luggage, and a handful of our backpacks and it was TIGHT. Additionally, I thought it was odd that they did not provide any bedding/blankets for the 'day bed' that is in the room and faces the window.

We loved the slightly quieter location of the hotel. While not in one of the more busy areas like Shinjuku or Shibuya, it was a short walk to the train and super easy to get to those areas. We could enjoy their energy and then head back to our little oasis. The apartment was spacious by Tokyo standards, very modern and very well equipped. We loved the clever use of what, as westerners, we consider compact spaces. Staff were wonderful and went above and beyond to help us. Please note no luggage storage available at this hotel. Not an issue for us, but may be for others.

We didn't have a lot of luggage, but if you did and were using all beds, it might be difficult to store.

We stayed here twice over a 3 week visit to Japan. First for a week over Christmas and then at the end of the trip for 2 nights. Both times we had the suite rooms as there were 3 of us. It was spacious and comfortable with a gorgeous view of the river and city. In fact, we had booked another hotel for the second stay but after staying the first time I cancelled the other hotel and rebooked at FAV - we loved it so much. The staff and very kind and friendly, the rooms are clean and new. We made frequent use of the free laundry facilities and the cafe downstairs had good coffee and tasty breakfast rolls (the donuts were good too!) The location is great, quieter than near Tokyo station but an easy train ride to get there. This neighbourhood allowed us to feel more of a local vibe than an tourist vibe so whilst that is not for everyone, it suited us perfectly and we will definitely stay here again.

There wasnt anything we didnt like. However if you are in a group of 3 or more I would recommend getting one of the larger rooms as I saw the smaller rooms and they would challenging for more than 2 people for an extended stay. It is a bit expensive but if you can get a discounted rate, it's definitely worth it.

Lovely compact place to stay in a more quiet area of Tokyo but still close to the action. Easy access to transportation and restaurants, and a relaxing walk along the river and to beautiful Japanese gardens. Excellent views from the room, and a fantastic little place down stairs that also does muesli and sandwiches for breakfast as well as great coffee. Very kind, helpful and enthusiastic staff.

It was just was we needed. The hotel is part of a chain, and we had stayed in a FAV hotel in Kagoshima on Kyushu island, so we knew what it would be like. There was nothing not to like.

Fantastic design, like a tiny home it packs a lot into a small footprint. Really great design with double bed on bottom and single bunk on top, and the window lounge made a comfortable fourth bed. The room had everything you need and lots of mod cons. Close to river, was easy to walk to other areas and get to from airport. Nice and quiet area but plenty packed into the nearby streets.

Not as many train lines as in some other areas but still easy to get to places.

The staff was very friendly. The room was clean. The room is close to a train station and lots of restaurant's.

There were no instructions on how to operate room temperature so was a little warm for a few days. Notified staff first person didn't fix it but the second girl very helpful came to our room and fixed it. The room was small but that is the norm for Tokyo.

Really modern well equipped hotel, great use of space and the bunk beds were very helpful. As expected in a Tokyo hotel there’s little floor space but 3 of us in our room managed. Really liked the daybed in the window as well. Friendly and helpful staff and great value for money for staying with friends and family.

Floor space in rooms is small - more just something to be aware of in Tokyo.

Breakfast was yummy and convenient, and the staff were very friendly. The location was nice -- outside the busiest part of the city but conveniently located near a major train route. The room was small, which we expected, but used the space efficiently and was comfortable.

Luckily we only had carry-on luggage, but it would have been nice to have a bit more dedicated storage space for our clothes. The room would not be big enough for anyone traveling with full-size luggage.