1) good location in the midst of Ginza area . Good for shopping n using the trains to sightsee all over tokyo. 2) walking distance to the the famous yurakacho area which is chockfull of local japanese eateries. Also can walk to the tsukiji market area 3) little touches provided by the hotel. Gaba chocolates which helps you have a good sleep 👍 plus the probiotic drinks at reception 👍 4) my husband loved the massage chair 5) near to familymart & 7-11

1) rooms rather small & cramped 2) for some strange reason which i dont understand, reception was unable/refuse to call a taxi for us to go to the airport. 3) we had 2 rooms on the 15 th floor. The rooms had a lingering stale smell which could be diminished by setting the aircon temperature really low n cold. Perhaps coming from ventilation vents?

Worth staying. Clean rooms and facilities, kind staff, fast wifi, and a really good location. Good stores, department stores, convenience stores, restaurants, and subway stations are all around you. 7 minutes of walking distance to several subway lines and stations: Shimbashi Station(Tokyo Metro Ginza Line, Toei Subway Asakusa Line, Yurikamome Line, JR Tokaido Line, JR Keihin-Tohoku Line, JR Yamanote Line, and JR Yokosuka Line), Ginza Station(Tokyo Metro Ginza Line, Tokyo Metro Hibiya Line, and Tokyo Metro Marunouchi Line), and Higashi-Ginza station(Tokyo Metro Hibiya Line and Toei Subway Asakusa Line). If you take the “Keisei-Narita Sky Access" from the Narita airport directly to downtown Tokyo, you can get there without transferring. It's an express subway skipping some stations. But it can be crowded It's basically the same as the regular subway with no reserved seats. But it will take you from the Narita airport to the subway station(Shimbashi Station) in front of your hotel without a single transfer. (**Don't be confused with any regular subways. It runs every 40 minutes.**)

There was a weird smell when I first entered the room. I think it was coming from the drain in the shower room. It disappeared when I turned on the AC and ventilated it for a while. The room and the shower room were clean. Don't be misunderstood.

- quick walk to shimbashi station (5-10 mins) and just one street off main Ginza Street. - many stores nearby - convenience stores, Don quihote, luxury shops, restaurants - good selection of teas and amenities for our choosing in lobby - quick self check out service

- wasn't happy with house keeping. One night on our return one of our 'new' towels had a large brown mark on it. We realised house keeping had given us a dirty towel for some reason when swapping out towels. - japan rooms are small which I understand, but a massage chair is included in the room which made it even smaller and hard to navigate around the room with 2 suit cases - bathroom not as clean as would have liked - tiles were full of dirty grout build up - lifts were slow

Location was great with a familymart just downstairs, and small eateries as well as a don quiote, ginza 9 and a supermarket across thw road. There are 3 stations, ginza, shimbashi and oedo which links to literally every corner of Tokyo including odaiba area. Shimbashi has the earliest airport train available at 5.06am which is a great solution to 8am flights at Narita. The walk isnt that far and there is a route that has escalators thoughout for luggages. Room was a pretty okay size and the shower water pressure was strong and hot. The massagw chair was a great addition as well. Kettle is clean to boil water. Bed and pillows were comfy too.

Be upfront about accomodation taxes in booking description as we were surprised it wasnt already included considering the hotel wasn't that cheap in the first place. Didnt expect a hidden cost too.

The staff service was excellent, and their attitude was very friendly. When I reported an issue with the air conditioning having an unusual odor, they promptly addressed it by quickly moving me to a new room and ensuring in advance whether the air conditioning still had the odor issue. They were very attentive, and the communication in English was also very smooth.

When the air conditioning was turned on, there was a damp and unpleasant odor, which made me quite uncomfortable. It was only when I changed to a new room that the issue improved. However, I still had to set the air conditioning to a very low temperature and increase the fan speed significantly to avoid the odor.

We loved the location, the staff, the bed, and the massage chair, which really comes in handy when walking all day

We loved everything

A great stay - close proximity to the Shimbashi station as well as Ginza spots including Ginza Six and flagship Uniqlo, etc. Check in and check out were super easy and the front desk was so kind and helpful when I got locked out of the room. The room is compact but efficient with shelving and cabinets; it was fine for one person, might be a little tight for two. I found the massage chair a nice relief after long days of walking around Tokyo! Overall a nice accommodation, good value, and excellent location.

Nothing really other than a bit tight but that's to be expected in Japan.

Great location (5-10min walking distance to everything in Ginza and 5 min to one of the most well connected train stations Shimbashi), very helpful staff, great views from the room window on the upper floor, checkin and check out convenience.

poor breakfast (not so many western/European food varieties), the hotel has no lobby with a bar and comfertable seating area, it's as if you're entering a business center. Although the room is slightly larger than other average rooms in hotels, still it was super small for a couple traveling with 2 large bags (no hanger cabinets or storage areas in the rooms), also not so many facilities in the hotel.

The hotel location was very central — just a short walk from both Shimbashi and Ginza stations. We reached the hotel directly from the airport using public transport, which was very convenient. The staff were amazing and truly reflected Japanese kindness. The breakfast was definitely worth the price. Although the room was small (as is common in Japan), it was very comfortable and met all our needs.There was massage chair in the room. It felt really good after long walking. Everything was perfect.Also the hotel is very close to popular shops and cafes.

we liked hotel 10 out of 10

The hotel was very clean and location was great. In the middle of ginza district but still close to JR/Metro Shimbashi St. Convenience store at the corner was a plus. Staff made the bed and cleaned everything daily. Check in/out was super easy. The staff helped us despite our language barrier

You have to stick your key card in a slot to operate the lights and have all the toilet features. I recommend you ask for two keys even if your group dont plan on separating.