the location of the hotel, and the decoration, the colors are percfect to rest.

the rooms are a bit small, we asked for a double and it's like a personal one. the laundry, only two washing machines is not enough. you have to wait and sometimes stay up all night to be able to take a turn to wash.

Great location, staff was acommodating of storing our luggage when we travelled between cities, they give you free drinks and toiletries, rooms are small (which is a Japan standard) but very clean and the shower had great water pressure, there is a Family Mart across the street which is very convenient and the hotel even provided umbrellas when it was rainy. I will be staying here again!

Nothing I can think of specifically

Excellent amenities as a standard in Japan. Ginza turned out to be a perfect neighbourhood to stay in. The hotel is a fantastic choice for travellers.

Just an average breakfast. But there are pancake machines is the lobby! Rather slow elevators. There are two buttons to call them and people press both buttons that calls two separate elevators and that often means you stop at every single floor

The staff were very helpful and nice, the room was clean and had great views. The location is the star - lovely quiet street just off the main Ginza street. Was a really lovely longer stay at this place. Would recommend.

The only thing was elevator waiting times - only 2 elevators for a pretty huge hotel.

Great hotel with lots of convenient innovation. Each stay gets you breakfast with a good buffet, many choices without being excessive, and coffee was good. A drink coupon per day for a beer or wine in the evening, ice machine (lost art many places), and amenities area where you can an pick what you need (like a hair brush). 7-11 and Family Mart close by. Shimbashi and Ginza Metro stations close-ish. Great shower. Cool laundry facilities (2 machines) that will wash and dry in single machine, 500 Yen, includes soap automatically. And you can track status of your laundry on the tv in your room.

Room was tight, no storage.

The staff was very kind and we got into our room early. We stayed in two different rooms (with one night elsewhere in between) and both of them were very clean and nice looking. The breakfast was tasty but the selection could be better. Free coffee and drinks in the lobby were a nice plus and we also had the option to store our luggage at the hotel for the one night between the two stays which was nice.

No major complaints. The views from the rooms weren’t anything special but with this location that was expected. The smallest rooms in this hotel aren’t smallest we had during our trip but I still recommend taking a bigger one if available and the small price increase isn’t an issue.

Great hotel, in a great location. Staff are super friendly and the rooms are well kitted out.

If the breakfast could be included as a standard that would be even better!

Perfect location. Very close to the train station. Family Mart on both ends of the street. They had free coffee and tea, beers, juice, water. Hotel is clean and not too big. So many restaurants to choose from. So happy we chose to stay here.

Staff can be friendlier … front desk

Clean and well thought out design. Shower was fantastic, heaps of amenities and staff were really friendly. Location was also great!

The location is very good. I always stay in Ginza when in Tokyo. The hotel is walking distance from Shimbashi Station. You can take JR lines and private metro lines from Shimbashi. It is walking distance from Hibiya Park and Imperial Gardens. Also, you can easily take the Yurikamome line to Odaiba. The staff is friendly and the hotel is environmentally conscious. The hotel is in a quite street in Ginza, which is great, because you are in the middle of a bustling district, but can sleep quietly at night. Finally, it just a few minutes walk from the Hama Rikyu garden. Do not miss it.

Nothing in particular. The rooms are a bit small but that is normal for Tokyo.