Very good location, a 10 min walk from either Roppongi or Nogizaka, giving access to nearly everywhere, and easily walkable to the Nezu Museum and Omoto Sando along lovely little side streets. The hotel itself is beautifully designed, quite minimalist, but we like that. Breakfast was simple but absolutely adequate, and we enjoyed a "wasabi gin" cocktail a couple of times in the lounge/library after strenuous days walking around the city. A big bonus for us was that it was no more than a 10 to 12 minute walk to the apartment of friends we were visiting. No question, we would return.

On a day when we left the card to say we didn't want our beds changed, it looked like that also resulted in no dusting, to the extent that I could write 'hello' on one of the surfaces. I did also report a malfunctioning bedside light on our first day. The wiring was obviously a bit dodgy, as it flickered. This was never fixed, but it really did not inconvenience us. We found the duvets too hot to sleep under, but on request they were removed and replaced with a single blanket inside the duvet cover, which worked really well.

The atmosphere of the 'REN' room is great, with a combination of modern and classic Japanese style. We had plenty of room to move around and place all our luggage as it is a very spacious room for Tokyo standards. We really enjoyed the fact that in this type of room, the minibar was included and refilled each day. As we had a long trip in Japan ahead of us, it was very pleasant that the room included a washing machine in the room so we could do our laundry. The location of the hotel was good, with just a couple minutes walk from the nearest bus station and just a little further away from the metro station Roppongi Hills. A perfect location from which you can explore the entire bustling city of Tokyo! The Wifi in the room worked well. The staff was also very friendly, they all spoke English and made no trouble to keep our luggage for a little while when we arrived a bit before check-in.

For this style of hotel, we did not think the breakfast was good enough. Choices were little and it got boring after a night or 2. If we were to book the hotel again next time, we would not book a stay with breakfast but instead would go to a konbini to grab ourselves some breakfast. Also, there is unfortunately not really a view from the room in which we stayed. The window overlooked the highway, but luckily when closed the sound did not bother us as all.

The hotel is clean and modern, although the room is small. Having a wardrobe was very useful. The location is acceptable, but it's tricky to walk from the nearest train stations, especially if you have a lot of luggage. The breakfast offered good quality food. The staff were friendly and helpful. It was nice to have a free bottle of water every day and an espresso machine, and a sink. My workmate had a washing machine in her room.

The only thing that bothered me was that the room was quite dark. I didn't mind the view of the wall of the next building much since I was out most of the day.

This is a relatively new addition to the Tokyo Hotel stock and we chose it for its Nishi Azabu location and price/value. Arriving late evening our taxi driver had some difficulty locating the hotel but in daylight it was very easy to find and convenient for all we needed. A short walk to Roppongi subway up the hill of Roppongi-dori and easy access to Roppongi Hills. Plenty of nearby convenience stores Lawson/Family Mart etc. The staff were very helpful and prompt to assist. We particularly appreciated their help in organising the Takyubin baggage service to our next destination. If you've never used this it's highly recommended, good value and makes train travel so much easier. The rooms seemed quite small, which is normal for many hotels across Japan but otherwise comfortable. Breakfast offered a good choice and was beautifully presented as most things are in Japan. We enjoyed the boutique ambience and the stylish public space.

The room itself was very clean and spacious with really good amenities. Even the mini bar was included! Staff were very friendly and we were allowed an early check in as the room had been vacated early. The locations was fantastic and we loved walking around the neighbourhood. The metro station was only a few minutes walk away and no trouble to access.

We booked this hotel partly because it had a gym - something that others in the area didn’t. However, it’s only available from 10am onwards, so unless you want to work out in the middle of the day, it’s not great. You have to book it in advance too which is a little strange.

I stayed in both a cube room and a single room, as extended my stay. The cube room was perfect with a fridge, microwave and coffee making facilities (single room had these too but not in a separate area) plus small sofa in a very handy layout - it felt like a small studio apartment. The breakfast was good and the location was perfect. An easy walk to the tube and Roppongi. There are plenty of local bars and restaurants a short stroll away in Nishi Azabu or Roppongi. Roppongi Hills is opposite and Roppongi Midtown an easy walk. I also walked to Omoto Sando which only took around 20 minutes. The bus to Shibuya is opposite the hotel and very convenient. The staff were friendly and attentive. A lovely small hotel with a boutique feel. Noteworthy was the Roppongi S cocktail of the week; The Wabi-sabi.

The single room was good, however the AC was directly above the bed. The feel of the room wasn't quite as nice as the cube, but still good value.

The staff was incredibly helpful and polite. Always trying to help you get a positive result of our requests. Even today, when it was close to impossible to get a taxi, they still gave an effort which was lucky. The only thing that is of personal preference to me and my friend was that some of the song were slightly stressful for breakfast. All in all polite and helpful staff with attention to detail and will make your stay an enjoyable experience. It is easy to recommend this place to anyone in need of a place to stay in Tokyo!

Very nice hotel, big room with large bathroom including own laundry. Staff was very nice and helpful.

The location is slightly removed but in just a few minutes walk there are plenty of restaurants and the metro station.

The room was great for what we needed! The large bathroom was exactly what we were hoping for. We loved relaxing in the tub. The staff were friendly, and the breakfast was nice to have. We were lucky enough to have a washer/dryer in the room which came in handy since we stayed for a while. The location is safe, quiet, and near some nice restaurants including the Kill Bill Restaurant! The only downside was that there was little to no storage space for clothing & shoes.

Very little storage space for clothing. We had to live out of our suitcase.

Room furniture and design. breakfast (even though it is not needed at all in a city like Tokyo).

While it is Tokyo and room size is relatively small, this room are very small and within this small size, the room design is not ideal. designer wanted to give it all: sleeping area, sofa and TV, working desk and min kitchen (sink and micro). To much for such a small space and it has its price: sofa is a min sofa, the bathroom door is smaller than standard so tall people need to bend. No place to open suitcases and no place to store them. Bed was too hard for us. Its 9 min walk from the subway. In Tokyo this is a bit too far.