The hotel is a quiet and relaxing one. The elevator is absolutely quiet with no annoying sound. I lived in a Japanese style single room, amenities are all there, very spacious and comfortable. Tatami and Futon are very clean, bed sheets and blanket sheets on Futon are soft. Onsen is nice and hot😁 The location of the hotel is 100/100 for me. About 10 minutes walk from Tomakomai eki. I am visiting Utonai Lake and departing to Shin Chitose Airport during my stay. There is a bus stop (No. 30) going to these two places in just around the corner, 2 minutes walk from hotel ! Absolutely Perfect 😁 Will absolutely stay again if visiting Tomakomai ❤️

Nothing I don't like

Very friendly staff, even though they dont speak a lot of English, with Google Translate its no problems at all. The breakfast was amazing, very traditional. The location is functional and easy to reach for both train and car. Washing and drying our clothes was also very easy and the bathroom is on the small side but nice and clean :) all in all it felt very homely.

There was a little leftover smell of cigarettes in the room.

Although most hotels, hostels and capsule rooms in Japan are very clean, I must say that this hotel is even more clean, to the most tiny details, mirror and facilities with smooth surfaces, like facets, all shining without any water marks. The check in time is 2PM, earlier than most others, and check out time 11AM, later than others. It means guests could enjoy a longer comfortable time here. On the third floor, there is a playing room for small children, yeah, they also have yukata (cloth for bath) for children. On the second floor, it is a small library full of Manga books. You could take 3 books to your room. And, the bathroom on the first floor is amazing.

The room was comfortable and a great value. The staff was VERY accommodating for allowing us to check in late, as our plane and train to the hotel had our group arriving at close to midnight.

Nice hotel With traditionaliste Japaneese touch, adorable library and childerens playground, and supperfriendly helpfull staff also at the nice breakfast with personal service

The accommodation environment is clean and the price is cheap. There is a public bathhouse, and although it is a non-smoking room, there is no smoke smell in the room.

Traditional Japanese breakfast is great! There is big bath on first floor.

None

The room smells like tobacco and AC is old and makes noise for a whole night.