Hotel is new and very classy. Great location near the train station, but everything is near in this small, beautiful , historic, and friendly town. Our relatively inexpensive Queen room was unbelievably small. So small the bathroom only had a toilet and sink. No bath or shower. (We didn’t notice that “bath” or “shower” were not listed in the bathroom amenities!) If you want a bath, you can use the cleaning stations on the top floor onsen during their open hours. We compensated for the small size by expanding our concept of room to include the onsen and lobby, and it pretty much worked. Otherwise you can spring for the larger rooms which are quite a bit more expensive. No coffee in the room, but really good coffee available in the lobby most of the time. Hotel onsen was nice. Staff were very friendly. Not much English. The hotel promotes local cultural activities such as town tours with high school students, and local products like sake, and some language exchange encounters. Breakfasts and dinners were excellent, and included several courses. Well worth the expense. The staff may tell you there are very few places open for dinner in town, but that didn’t seem to be the case for us. Right across the street is an excellent okonamiyaki restaurant and a sushi restaurant with good salads and nabe. You must reserve brkfst and dinner in advance at the hotel, and at most places in town, it’s a good idea. Some close during the week and fill on weekends. Lawsons convenience store will come in handy if you have trouble. Be sure to visit the Taikodani Inari Shrine! We would stay there again.

Walkable from Tsuwano station. The reception staff were very kind. As a solo traveller I prefer to get a plan with breakfast and dinner and I enjoyed the diverse and delicious meals at Yutorelo Tsuwano. Each meal has great variety and menus don't repeat from day to day so you get the opportunity to eat different food. I enjoyed the free tea, coffee, snack and drinks offered in the "cafe". As for sight-seeing in Tsuwano, the town presents the sites with a range of ukiyo-e pictures to show the historical landscapes and townscapes and we can see what remains today. A lot of the town is well preserved from the Edo period. Both the Inari shrine and the Tsuwano castle involves some hiking so the hotel's shared onsen bath is a treat to come back to after a day of exploring. If you are a day-tripper you can leave your luggage at the kind bike shop in front of the station and cover the town by pedal power. If you come on weekends you can catch the old steam train which runs from Tsuwano to Yamaguchi

Staff were very friendly and the hotel has attractive decor and is in an excellent location about 10 minutes walk from the station. Our rooms were comfortable despite being small. Dinner was delicious.

Dinner service was somewhat chaotic, with a long delay before drink orders were taken. The ordering of sake was very confusing to us, so we didn't bother. Check in and check out instructions and practices were needlessly complex.

Great place perfect location staff very friendly and helpful and bonus speak English

Didn’t have shower in the room

Great breakfast great location

Beautiful Japanese room in a quiet village

Nice but disorganized. They don’t explain anywhere that you need to reserve meals a day in advance and there were several miscommunications including the belief I had been scheduled for 7:30 breakfast only to show up then not being able to accommodate me. Tsuwano is not flush w nice places to eat and many are closed. Fist place out of 20 that I stayed on this trip where I did not feel totally welcomed, and this in a town struggling for visitors!

Onsen and food were good. Free coffee and alcohol

Room was tiny. Online pre-registration didn’t work so we didn’t have a chance to book our breakfast and dinner time. Only some odd slots left for us. Parking was full when we arrived so we were directed to park at the back. The catch is we needed to move the car away before 10 am the next day. Our bed was not set up on day 1 as I was told that we we were supposed to give instructions. Wish the hotel had told us such requirements when we checked in.

Nice location

Building site next door working to 9 pm start at 8!!!! No shower or bath!!!! Sneaky sly company list all normal facilities but you need a suite to get a shower or bath!!! Rip off bunch of liars running this place avoid at all costs!