Excellent property in a great location—modern serviced apartment with all facilities, right next to Utsunomiya Station for easy access by public transport. Outstanding service from the staff—simply excellent.

Missed the breakfast as it has already been booked. Would have booked earlier if knew.

The Hotel is best for Business Trips, as we work out most of the day. And at the end of the day. Rest and Recharge to another day. The Rooms are comfortable, and it is very near to the Utsunomiya JR Station.

Customer Service could have been more friendly at the reception counter. Staffs are very static and always stationed at the reception counter and not moving elsewhere to welcome incoming and outgoing guests at the lobby area.

We stayed one night in the Deluxe Twin Room for three of us. Room is clean and neat, size is ok as described. Each bed was big. With the 3rd bed installed, the room became smaller :-) It was a surprise to see the massage chair inside the room, it could be an add-up bonus for some guests, but for us, we prefer more area in the room :-) The toilet was separated with the bathroom, convenient for family. But the door to separate the bathtub and the powder room was a glass door, so only one person occupy the whole bathroom at a time. The restaurant for breakfast was pretty. They provided three choices: 2 Japanese set and 1 Western set. They also provided Japanese appetizer, coffee, tea, juice etc. Their own car park was small, parking fee for overnight was Yen 1,000. But you may choose to park just opposite for Yen 800 or other nearby carpark with similar charges.

The superb location near Utsunomiya Station

The room size was a bit small for a family of 1 adult and 2 children. We had difficulties to open up our luggage in the limited space. Bed was a bit hard, and our check in process took quite some time as the front desk staff mixed up my booking details with someone else's. The hotel's internal heater temperature was quite high once we entered the lobby itself, it was quite stuffy.

Confortable stay. Good location, nice massage chair in our room.

On the map, it was right in front of Utsunomiya station but it was invisible and a bit hard to locate the hotel from the station. Even though we put the "do not need to clean our room" sign, they provided ALL amenities by hanging big practic bags on the door.... from the "save the environment" point of view, it was totally unnecessary....

Near the station, this hotel has excellent check in (2pm) and check out (11am) times and has English speaking staff available. The room - we booked a twin - was spacious with a well-sized bath. We only got fresh towels on the second day so we wouldn't be bothered with cleaning.

I found the bed quite hard though my wife had no problems.

Very well appointed, close to the train station, the staff are friendly yet very efficient and their level of English is very good. The breakfast is good too.

Nothing.

This box always says "how was the breakfast"? Well it was excellent. Not a buffet but a choice of one of three options in the Italian restaurant in the lobby. I should have a picture posted of the roast beef breakfast I selected. I did not expect that from this kind of hotel. The facilities were brand new and clean and a couple of blocks from the station. The future light rail runs right next to the hotel as well.

The hotel was located very near the conference place and very conveniently around certain 24/7 convenience stores as well. Purely a business kind of hotel and didn’t expect much nice decos but overall comfortable to stay in.

Nothing much.

This hotel seems to be reasonably new. The room was nice. The location is relatively close to the JR and Shinkansen station in what seems like a recently constructed area of the Utsunomiya town centre.

The staff at the front tried very hard to speak English, however, if he had listened, he could have ascertained that I was actually speaking Japanese to him. The location was somewhat uninteresting.