Very nice and clean hotel near Utsunomiya Station. Ideal for a short trip to Nikko. Check-in was very easy since it was done via a "Self-Check-in machine". If anything didnt work out, the staff was very nice and helpful.

The beds were hard. It felt more like sleeping on a soft floor than sleeping in a bed. Amenities, microwave and vending machines were all on the first floor (same as the lobby) which is a bit of a hassle if you have a room on the highest floor.

We enjoyed our stay. This property is very near to the train station and a mall (with supermarket). Room was clean and staff were very friendly and helpful. They have coin laundy and microwave at 1F with free cold/hot water and ice! Value for money! highly recommended for travellers.

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Just a minute walk from Utsunomiya central station. Really easy access. Lots of places including restaurants and bars are in the walking distance and a perfect place as a base. Staff members were very much friendly, nice and polite. Breakfast was also very nice.

Great location close to station, restaurants & shopping Good breakfast & amenities

Beds were very firm, and pillows were very uncomfortable

The breakfast was exceptional. My spouse likened it to having breakfast at your friend's home. Staff was efficient and the choices were plenteous. All in all, an excellent start to the day.

The mattresses were a bit on the stiff side.

hotel was neay by J station. It was easy to find it

The registration was by machine. we could not imput quickly.

Just outside of Utsunomiya station with everything you would need right around the hotel. Excellent service from the staff and a free breakfast in the morning.

Nothing in particular!

Accesibility of the location.

When I watched a foreign movie on the VOD, the audio is very low it is difficult to hear.

The staffs are friendly and helpfully, excellent

More seats for , so crowded even just started at 6.30

The staff are helpful and can even speak Chinese