It was lovely and perfect to stay here!!!!! We were 4 of us, Grandma, mummy, and 2 kids. The room was super clean, neat, spacious and quiet. Private bath has big windows so it's almost like open air. Hot spring water is so good. There's small but beautiful Zen garden which is very well managed. The host is very kind :) And there is Convenient store in 5-7 walk distance.

Really nothing. If I have to say one thing, it's very close from Yufuin station. But you can take a taxi at the front of station for only 700 yen. (If i were alone i might walk to there but i was with meltdown kids with luggages 🥹)

Very large room with a lovely private on-sen in the room. Two large double bed were very comfortable. Location wasn't too bad, more close to the lake side. There were some stairs by the hotel entrance and if you have heavy suitcase, it will be a bit problem. There will be no staff at night and early morning, we forgot to ask the staff to call taxi for us the night before and we didn't know there will be no staff even at 8am in the morning, so we ended up need to walk down to the main road and walk all the way back the train station. Overall a very good nice hotel.

On-sen water wasn't hot in the morning.

Clean and beautiful room (also the lobby and garden. So beautiful everywhere) Quiet ,spacious private hot spring area Staff is very friendly and capable of speaking multiple languages. And cool dyson hairdryer

Our room is yamazakura（山桜）So the comments below is only for this room 1.The cold water pressure is pretty low , making it a hard time when taking bath 2.The windows of hot spring room cannot be locked.(we presume that there is safety concern) Also the door between room area and hot spring area can not be locked from room side, which creates an direct path from outside world to our sleeping bed without any barrier.

The room was very nice and spacious, clean, and had everything we needed. Our favorite part was, of course, the private Onsen. The view of a small Japanese garden and the sound of water dripping was relaxing. In addition to the room, the staff was also really kind; the owner even offered to drive us to the station as it was raining heavily when we checked out. overall, it was a 11 out of 10 experience.

Onsen was a very good experience ! The owner was so kind !

Amazing ryokan. We stayed here for 1 night but could easily stay longer. The private onsen is amazing with large windows you can open which makes it feel like you are outside. It is a bit far from the station (we walked about 30 minutes) but only 10 minutes walk from the main walking street. Employees were very friendly. Only thing to note is that there’s no staff available before 3pm so it wasn’t possible to leave our luggage. However, there are lockers available around the area.

Nothing!

Staff were super friendly and helpful! Room is spacious, clean!

The location can be quite difficult to find, you have to aim for a little entrance and have to drive through some tight road. The hot water from the shower isn’t hot enough and they don’t do breakfast nor dinner, the location is some distance from the main area, need to be prepared in advance if you fancy to the shop at night.

The cleanliness and exquisite details of the garden's craftsmanship were superb, akin to a masterpiece created by a skilled artist. The customer service was exceptional. Mr. Yamasaki, the hotel manager, warmly greeted us and ensured a seamless check-in experience. The tranquility of the area and the hotel itself truly helped to relax the mind. I would highly recommend this place if you're looking for a serene getaway to rejuvenate both mind and body.

It was wonderful to have a private open air bath. It was very peaceful while soaking in the bath and listening to the sounds of nature. The room itself was very spacious and lots of natural light. The people that worked there were very nice and welcoming. I would be coming back here the next time we decide to visit Yufuin again!

The room we used was a large space, and I could feel very silent japanese atmosphere. And one of the best thing to me was the hot spring that using natural hot water. I also could see Yu-fu's the highest Mt. in the spring. Finally, the owner's service was also so good. I will go there if I have any chance to visit Yu-fu area.

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