I recently had the pleasure of staying at Orchid Hotel, and I must say it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, making me feel right at home from the moment I arrived,What truly stood out during my stay was the outstanding customer service. The staff went above and beyond to make sure all my needs were met, and they were always ready with a warm smile. It's clear that they take great pride in their work and in ensuring their guests have a memorable stay. Location perfect .

The hotel is conveniently situated on the main road, with a coffee shop, souvenir store, and hair salon close by. Parking was hassle-free. The complimentary breakfast was tasty, and free Wi-Fi was available. The room was spacious, and the view was awesome.

The elevators were quite small and slow. Loud music was being played in the restaurant, which was very annoying.

"Hands Down to the best Hotel I have ever been to, Amazing Customer service, Beautiful and comfortable rooms, Simple, cozy, and fully accommodating, with it being in the centre of Amman, you have accessibility to everything, Friendly staff and we'll organised management, And very affordable price, Highly recommended, And to the Hotel Owner, Management and staff, I say, Thank you from the bottom of my Heart for everything that you have done for me, I will definitely come back to your Hotel on my next trip to Jordan"

Leaving this hotel

I like everything and every things were very nice, especially the staff which they were very helpful especially Mr.Waheil .Ms. Sara and Ms.Raghad .The breakfast buffet was different choices, which I can say everything there. Hotel was so clean and can be rated with 3.5 stars in addition to finding small shops for souvenirs

Nothing

the location is excellent. The breakfast they served is excellent and the cleaning staff is very accommodating. The price cannot be beat.

more towels would make a difference and better soap and shampoo.

Great location, clean rooms and delicious breakfast! Friendly staff The only thing I notice that they must work on is cleaning & clearing their underground parking as they have no parking around except this one and it was full of items making it harder to park & get out of parking

Had great breakfast every morning the staff cook was fabulous attentive the boss was always involved with the hotel the reception employee prensensle great welcome very friendly warm friendly.. Dinner spasyal mat boss paid 5dinar jest made gesture food very tasty and plentiful

Dinar is very expensive and I could not do a tour pedra I could not go to the touristic trip I could not see your dead sea I did not like them..

Our stay at Amman Orchid Hotel exceeded our expectations. rooms were really good, breakfast was really good as well. We loved the receptionist Wael, he was EXTREMELY helpful, understanding and amazing. He was such a help for us during our stay, always waiting to help out in anything we needed. lovely man from me and my fiance

Nice breakfast and decent location in Amman. It's in a good neighbourhood, but most touristic stuff is further downtown, so you'll probably need to take a taxi. Decent car rentals in the area and basically everything you need as well. Good price/quality.

Nothing noteworthy to tell here, we only stayed one night after our arrival in Jordan. Not many people were staying here at the moment, so it felt a bit empty, but this was the case everywhere in Jordan at the time we were staying here. You can loudly hear to morning call to prayer (around 5AM) and it did wake us up, but that's also pretty normal in Amman.

the staff in the front office the name WAEL,ISSA,ADUAN, they are so very kind and helpfull thank you for assisting with us. The location,room,facilities it was realy clean and good i reccomend this hotel.

The staff in the breakfast they are not welcoming the guest and to assist what we have in the buffet. And also the cleanliness of the buffet